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Embassy Suites by Hilton Phoenix Airport

Traveller (125)
Room & Suite (60)
Dining (15)
Hotel website
2333 E Thomas Rd, Phoenix, AZ 85016-7827 See on map
Breakfast included
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Phoenix Airport
Redeem special offer: Double Points, Every Stay
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Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take More advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$114 - US$279 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Phoenix Embassy Suites
Embassy Suites By Hilton Phoenix Airport Arizona
United States > Arizona > Central Arizona > Phoenix > Camelback East
Traveller (125)
Room & Suite (60)
Dining (15)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Reviews (1,211)
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1,202 results
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All reviews the manager's reception made to order breakfast complimentary breakfast the shuttle driver bit dated squaw peak nice pool business trip spring training free shuttle rental car cooks
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1 - 5 of 1,202 reviews
Reviewed 3 days ago via mobile

Bed bugs!!! The hotel is in complete disrepair and that is putting it lightly. We checked the sheets and found bed bugs. We called the front desk and they wanted to move us to another room. We got a refund and left.

Thank Janelle L
Hotel's Favourite
Reviewed June 10, 2018

I was surprised that this Embassy has exterior entrance to the rooms. However, we found the room very comfortable and spacious. The made-to-order breakfast was OUTSTANDING and delicious with lots of variety!! The front desk staff was SUPER and the Manager texted me several times...More

Thank ady458
Response from johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix AirportResponded June 15, 2018

Thank you for your review. I am glad to hear that you have enjoyed your stay with us. We look forward to seeing you again.

Reviewed 6 days ago

Free parking, made-to-order breakfast and happy hour were nice extras. The room was ok. Old and outdated as well as a crack in the sink and dirty ceilings. It was ok if you are not spending a lot of time in the room. Price was...More

Review collected in partnership with Embassy Suites Hotels
Thank dawnc73
Response from Denise-HiltonHelp, on behalf of management at Embassy Suites by Hilton Phoenix AirportResponded yesterday

Dear dawnc73, Thank you for taking the time to write a review about your recent stay with us. We really appreciate your comments and we're very sorry for the maintenance issues in your room. We will address your comments with our team as we work...More

Reviewed 6 days ago

we came to Phoenix to visit my son at GCU. This hotel was easy enough to get to and from the school and gave us a clean and comfortable place to stay while we visited there. We were not in the room much as we...More

Review collected in partnership with Embassy Suites Hotels
Thank 35eric
Reviewed 1 week ago

This hotel property is quite dated and old. The air/heating element was underneath the window very much like the seventies. No parking Available in the front of the hotel, and the sides and back of the hotel parking area were suspect. The room was clean...More

Review collected in partnership with Embassy Suites Hotels
Thank 70elizabethy
Response from John-HiltonHelp, on behalf of management at Embassy Suites by Hilton Phoenix AirportResponded 6 days ago

Dear 70elizabethy, Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We welcome any additional comments or suggestions you would like to...More

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Questions & Answers
Ask a question
Dave O
March 14, 2017|
Response from johanna g | Property representative |
Price quoted is for up to 2 adults. After 2 adults the price increases $10 for each adult. No charge for kids under 18.
September 9, 2016|
AnswerShow all 6 answers
Response from Vanessa_ESPHXAirport | Property representative |
Smoking is permitted on the balcony. Please request a smoking room if available.
Scott A
February 18, 2016|
AnswerShow all 3 answers
Response from Harry W | Reviewed this property |
Yes, the shuttle will take most anywhere downtown.
Room Tips
"Ask to see (and smell) the room before you get all checked in"
Aug. 27, 2018
Read review
"To be closest to the restaurants, choose the side opposite the lobby."
Jul. 9, 2018
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"Choose another hotel, lots of great Hiltons close by."
Jul. 3, 2018
Read review
"Stay on the east side rooms."
Jun. 24, 2018
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