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Quality Inn Phoenix North I-17

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Quality Inn Phoenix North I-17
Quality Inn Phoenix North I-17
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553 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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North Royalton, Ohio
Reviewed yesterday NEWvia mobile

Complete updated spacious rooms. Nice color scheme, furniture & carpet. Very comfy bed and bedding. Quiet, no noise from adjoining rooms. Usual breakfast items well stocked. Nice pool area. Stayed 5 days. Did not experience anything negative at all. Accurate photos of room and hotel. Pleasure staying here. Will stay again when in town.

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Helpful?
Thank Inoque1
Ferndown, United Kingdom
Reviewed 3 days ago NEW

We stayed at this hotel in January and found it to be friendly, comfortable, clean and in a very handy location in Phoenix. Our room had a very modern TV, a microwave, refrigerator, hair dryer and coffee maker. We had a slight problem with the TV but the handyman was immediately sent up and sorted it out quite quickly and...

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Helpful?
Thank antheaholloway
Wainwright, Canada
Reviewed 6 days ago NEW

We had originally booked a room at the Howard Johnson Airport/Downtown, but after seeing what a disgusting dump of a room that was, we came here and it has turned out great for us. It is a nice room with tile floors (great for our dog that's travelling with us). Beds are comfortable and clean and nice furnishings. There are...

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Helpful?
Thank TravelBug984032
Jordan B, Manager at Quality Inn Phoenix North I-17, responded to this review

Hello, Thank you for taking the time to leave us a review, we really appreciate the feedback from our guests. I am glad you had a good stay with us and i am happy you went back after we talked and were able to get your money back! Glad i could help. We hope to see you again soon and...

Apple Valley, California
Reviewed 1 week ago via mobile

The manager,Cole rescued what began as a disaster . We checked in after a very stressful day. The front desk staff appeared to be overwhelmed. We got checked in, and then went to our room. Upon opening the door,we observed the carpet was filthy,there was no desk chair or side chair, and there was hair in the bathroom floor. I...

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Helpful?
Thank kudoos55
Jordan B, Manager at Quality Inn Phoenix North I-17, responded to this review

Hello, again i am so sorry about your check in process. Im glad i could help turn your stay into a better one. You as a guest are the most important part of the hotel to us and you should not have been through that in the first place. I appreciate the review and this will not happen again. I...

flagstaff
Reviewed 1 week ago

this place is a dump. do not stay here. the first room i was given was filthy, the bed unmade as tho someone had just gotten up and had blood on the bedspread it appeared from the doorway. i was then given a second room but not told the key is only good for 1 night, you have to have...

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Helpful?
Thank kmcinfaz
Jordan B, Manager at Quality Inn Phoenix North I-17, responded to this review

Dear Valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Brisbane, Australia
Reviewed 1 week ago

DON'T LET THEM HAVE YOUR CREDIT CARD NUMBER. Pay cash ONLY. I booked three rooms here. Each person/room was charged on the night we stayed (5 October 2016), then on 25 October our cards were debited again. Each person has been trying to get the money refunded to no success. They say it was a computer glitch. Well - fix...

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Helpful?
Thank shanrob45
California
Reviewed 2 weeks ago

While the front desk staff were friendly enough, they didn't seem to follow-up on what they promised to do. The main complaint was that the clock didn't work and the wake-up call was 45 minutes late. After reporting this to the front desk, each said they would personally call and wake me at the appointed time, and neither did so,...

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Helpful?
Thank bonniesea
Reviewed 2 weeks ago via mobile

My boyfriend and I have been here for almost Two weeks now. The place is very we'll kept and the housekeepers and staff are very friendly. They made us feel welcome and helped with all our needs. Loved it

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Helpful?
Thank Jennifer H
Snowflake, Arizona
Reviewed 5 weeks ago via mobile

I stayed three nights here and had a nice stay. I had a couple issues arise but they were handled to my satisfaction so I am giving them a good review. The hotel is older but well kept and clean. They didn't seem to have local channels which was weird but that didn't really effect me but it might someone...

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Helpful?
Thank cjfcha
Los Angeles, California
Reviewed 5 December 2016

Great value for the money service from check-in to check out including the breakfast server and the room cleaning lady were just remarkable, professional always with a smile. room was very spacious very clean smelled good amenities included laundry bag and a safe, microwave clean, coffee maker with good coffee. comfortable king-size bed a lot of parking. we will definitely...

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Helpful?
Thank Arik H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located only minutes from downtown and just north of Phoenix Sky Harbor International Airport, with the Convention Center, shopping and major sports venues nearby, the Metro Center Inn North Phoenix is positioned along the I-17 business park corridor, we proudly offer convenience, comfort and outstanding Award Winning service. ... more   less 

Additional Information about Quality Inn Phoenix North I-17

Address: 8101 N Black Canyon Hwy, Phoenix, AZ 85021-4857 (Formerly BEST WESTERN Phoenix I-17 MetroCenter Inn)
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $62 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Phoenix North I-17 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western
Quality Inn Phoenix North I-17 Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Phoenix North I-17 staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn Phoenix North I-17 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool are more scenic than those facing the I-17!”
 of 5 bubbles antheaholloway, 25 Feb 2017 | Read review
“there is no good room!!!!!!!”
 of 5 bubbles kmcinfaz, 17 Feb 2017 | Read review
“Ask for a room facing opposite the front entrance, as it will be much quieter.”
 of 5 bubbles bonniesea, 14 Feb 2017 | Read review
“not worth the money it cost to stay there find another place to stay”
 of 5 bubbles steveng721, 2 Dec 2016 | Read review
“don't stay here.”
 of 5 bubbles SantiagoDelValle, 13 Nov 2016 | Read review
5 of 5