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Hilton Phoenix Airport

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#16 of 174 Hotels in Phoenix
Certificate of Excellence
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Hilton Phoenix Airport
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1,285 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
Lake Jackson, Texas
Reviewed 16 June 2016

For an airport hotel wow! We loved the executive lounge. The pool was fantastic. Very good shuttle service to and from the airport. Friendly drivers. The property is undervalued for the total price we paid ($75)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Robnee187
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking time to post a 5 star review on TripAdvisor about your recent experience at the Hilton Phoenix Airport Hotel. We definitely appreciate all the kind words about the Executive Lounge, the Pool, and our shuttle service to the airport. The Bell team is fantastic and work hard to make the first and last impression on our...

Forsyth
Reviewed 16 June 2016

From check in the check out, the staff was fabulous. This hotel is managed very well. Customer care is superb. Breakfast was perfect with lots of healthy items and unique items to choose from. All in hospitality industry should study this location. They get it to a "T"!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sonya T
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

It's always great to receive such a glowing 5 star review of the Hilton Phoenix Airport Hotel. It provides me with the opportunity to share your comments with the entire team. We strive to ensure that every guest has an outstanding experience when they stay with us and we work hard to make this happen. Thank you again for your...

Manchester, New Hampshire
Reviewed 16 June 2016

Definitely recommend as an airport hotel. Nice layout. The rooms have patios or balconies around the pool which is VERY nice for an airport hotel. The dining area is around a nice courtyard. The in room coffee isn't great = those little pods with no flavor. But the shuttle runs regularly and the hotel is very close to the airport.

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Helpful?
Thank milklady58
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your 5 star review of the Hilton Phoenix Airport Hotel. I am pleased to hear you enjoyed so many elements of your stay with us, and enjoyed our newly renovated product. I hope you will visit us again.

Parker, Arizona
Reviewed 15 June 2016

First time here, excellent location to stay before flying out of Sky Harbor. Rooms are really nice, great beds and wonderful pillows. First class. Restaurants and bars were very nice. Food was very good and reasonable. Great service. Definitely found a new place to stay next time we fly out of Phoenix.

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1Thank antegogo
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your wonderful review, and 5 star rating of the Hilton Phoenix Airport Hotel. I am pleased to hear you enjoyed so many elements of your stay with us, and our fantastic newly renovated product. I appreciate your comments regarding delicious meals and great service for our grade “A” team. Glad you found a new home,...

Prescott Valley, Arizona
Reviewed 15 June 2016

The beds were super comfortable and the rooms were very spacious. We used the pool and it was clean with towels and nice pool furniture. We used the shuttle to the airport and left at 4AM. The shuttle runs every 30 minutes so it was fast and easy to get to the airport. I would stay at this property again...

Review collected in partnership with Hilton Hotels & Resorts
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Thank ColoradoWilson
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for your feedback on your recent stay with us. I am pleased that all of our services and amenities worked out so well for you. It’s great to see that you enjoyed your time and our newly renovated product. We hope you will visit us again.

Reviewed 14 June 2016

We will be definitely staying here again. Close to Phoenix-Mesa airport and in a growing community. Great surprise for the value. The room was clean and spacious, beds were extremely comfortable and the complimentary breakfast was a bountiful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Erik E
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking time to post a 5 star review on TripAdvisor about your recent experience at the Hilton Phoenix Airport Hotel. We definitely appreciate all the kind words about our newly renovated hotel, the location, employees and the wonderful feedback regarding our great breakfast buffet. I will be passing along all of your comments to the team. We...

San Francisco, California
Reviewed 14 June 2016

The beds are TOO mushy. Internet would disconnect often. There wasn't non dairy creamer available until a buffet manager came to my rescue. The buffet staff were the best I've encountered & the restraint accommodated my request for a special order.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ruby W
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the wonderful review and for the great comments about the restaurant’s breakfast team. I will ensure we pass your kind words along. In relation to laundry facilities, we do not have one on site, but offer dry cleaning services 7 days a week. Our guest rooms all have fridges, and microwaves are available upon request. We do...

French Settlement, Louisiana
Reviewed 13 June 2016

On a business trip and missed the last flight out, so grabbed a hotel at airport at the last minute. To my surprise, a very nice Hilton property. Staff was friendly. Room was clean. The executive lounge had good food and drinks. Pool was nice and quick shuttle to AP the next morning. Will stay again.

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Thank C W
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the wonderful review and 5 star rating on your recent stay at the Hilton Phoenix Airport Hotel. I am so pleased to hear that everything was perfect with your stay from start to finish and I will be sure to pass along you feedback to the entire team. Thanks again, and we hope to see you back...

Boise, United States
Reviewed 13 June 2016

Shuttle driver crushed my luggage, hotel was filled with a horde of traveling foreign exchange students who clogged the pool, lobby, elevators, hallways, etc. Staff was unresponsive and not courteous from our stand point.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Janell O
Monterey, California
Reviewed 10 June 2016

We stayed for one night at this motel and found that the room was clean and a good value. The layout of the motel was somewhat odd with long corridors leading to the rooms, far from the elevator, all framing the small pool below. There was one vending machine for soft drinks, located in the downstairs gym for some reason....

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Helpful?
Thank Dave7373737
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the feedback regarding your pleasant stay; we always appreciate guest comments and feedback. Glad you enjoyed our newly renovated room’s product. You are correct that we don’t have soda machines on our guest room floors; unfortunately we simply don’t have the room to accommodate them. We do however offer sodas in our Proudly Brewed Starbucks open daily, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $112 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hilton Phoenix Airport Arizona
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
#48 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
12 questions
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Edmonton, Canada
5 months ago
10 days ago
Grand Rapids, MI

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Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd guess that upper floors would be quieter, although our room was on the ground floor by the pool, and we didn't notice any noise.”
 of 5 bubbles DickT939, 26 Mar 2017 | Read review
“Request a room near the elevators, as the U-shape of the hotel could put you almost a 10 minutes walk from the very end to the elevator!!”
 of 5 bubbles ThomW381, 20 Mar 2017 | Read review
“If you want views, avoid the west side.”
 of 5 bubbles j2ette, 16 Mar 2017 | Read review
“Get a pool side room versus the other side. There are balconies.”
 of 5 bubbles CaitieBC, 7 Mar 2017 | Read review
“Nice hotel for business and small conventions but not really tourist friendly.”
 of 5 bubbles margaretf212, 8 Feb 2017 | Read review
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