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Holiday Inn Phoenix-West

Booking.comUS$91*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Phoenix-West
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98 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Mexico City, Mexico
Reviewed 2 weeks ago via mobile

There is nothing remarkable of this, HI, except from the noise of the I10 that can be heard as background. If you are are going or coming from LA could be a good option. Probably it could need a restoration, some furniture seems a little old.

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Helpful?
Thank brucemsn
Seattle, Washington
Reviewed 2 weeks ago

I was at the hotel on business and the property was booked by my employer due to the proximity to the work site. As you come into the property, it is clear that it is a bit old. The inside doesn't change your perception that much. The rooms had been refreshed a little (furnishings, linens, etc.) but it could definitely...

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Helpful?
Thank DAL504
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear DAL504, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our room amenities and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding the condition of our rooms...

Derby, United Kingdom
Reviewed 2 weeks ago

We spent two separate nights at this hotel recently, and both stays were very good. On the second occasion we used the hotel's dining facility and had a very enjoyable meal. All the staff were friendly and helpful. The only slight fault is that one night we overlooked I. 10 so there was quite a lot of traffic noise. Overall...

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Helpful?
Thank mjc404
Greensboro, North Carolina
Reviewed 20 March 2017

Older property, but they try to take care of it. Employees are very friendly and helpful. Not the nicest/safest part of town, but hotel is clean. A/C would run for 5 minutes, then shut off for 5, and then start right back up. All in all, not too bad.

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Helpful?
Thank rryan313131
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Hello rryan313131! Thank you for your feedback regarding your stay at Holiday Inn Phoenix-West, AZ. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, I'm sorry we fell below your expectation regarding the air conditioning and our location. We will look into these concerns....

Sydney, Australia
Reviewed 3 March 2017 via mobile

Title isn't meant to be an insult but let's be honest they are all pretty much the same. Good service clean rooms. Pretty much all you want for a short stay for work. Location is ok though dining options are sparse

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Helpful?
Thank PeterBarras
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Hi PeterBarras, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate your experience with us in general. I know we still have a lot of room for improvement so if you have any other comments or suggestions, feel free to let us know. Again, thank...

Reviewed 1 March 2017

Nice hotel, staff were very accommodating for my special requests. Although there were many activities occurring in the area, very quiet for all the people who were staying there. Traveling alone I felt safe.

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Helpful?
Thank LaTonya D
Tucson, Arizona
Reviewed 22 January 2017 via mobile

We stayed in this hotel as a one night stop on our road trip. The hotel itself was comfortable and up to our standards. The pool is covered outdoors. The grill/bar inside the hotel served good food fairly late and at a good price. A standard room was plenty spacious for myself, husband and kids. The beds and bathroom seemed...

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Helpful?
Thank M D
gmphoenixwest, General Manager at Holiday Inn Phoenix-West, responded to this review

Thank you for staying with us and we do hope you come back on your next road trip.

Reviewed 3 November 2016 via mobile

This Hotel has the best pillows, comfy bed and great amenities for everything you need. It's a great place to stay no matter what your doing. I stayed for just an overnight trip, it was close by and comfortable and the parking lot made me feel safe leaving my car.

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Helpful?
Thank Buggy66
Long Beach, California
Reviewed 3 August 2016 via mobile

A bit nicer than the average Holiday Inn property. Clean, laid out nicely, lots of parking. The indoor pool has a cool slide. Some rough spots - The bathroom fixture is dim and a poor shade choice, I swore I was trying to apply makeup under a 25 watt bug light. The hotel bar was out of white wine -...

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Helpful?
Thank VictoriaTravelsToo
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear VictoriaTravelsToo, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your that you were satisfied with the breakfast served and the cleanliness of the hotel is at par. However, we are truly sorry if...

Mexico City, Mexico
Reviewed 12 June 2016 via mobile

The hotel itself is clean. The bed is uncomfortable. They offer a shuttle service that will get you as far as 5 miles away. I'd never seen this, so it was a nice plus. There's nothing much around it aside from the usual fast food places and the area it's in is not particularly nice. A good choice if you're...

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Helpful?
1Thank Estefania M
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear Estefania M, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our property and our shuttle service. However, I was concerned to see that you were not impressed with the condition of our beds. I would like to apologize for any...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Phoenix West is conveniently located at I-10 and 51st Ave just minutes away from Downtown Phoenix and the Phoenix Sky Harbor International Airport. The hotel is just a quick drive to the Cricket Pavilion and the Westgate City Center, where sport s fans will find the University of Phoenix Stadium, home of the Arizona Cardinals, and the Jobing Arena, home of the Phoenix Coyotes as well as restaurants, bars, and retail shopping. Business travelers visiting Pavestone, Fry s/Kroger, Manhiem s Greater Auto Auction, Vulcan Materials, AutoZone, Burlingame Industries, Consolidated Systems, and Ritchie Brothers will find the Holiday Inn Phoenix West, an excellent location to meet and work, with complimentary wireless high speed Internet in all the guest rooms, a business center, as well as meeting space that can accommodate from 1 to 300 people in meeting space totaling 3800 square feet. The Holiday Inn Phoenix West is also the perfect place for travelers looking to relax and is centrally located to Chase Field home of the Arizona Diamondbacks, US Airways Center home of the Phoenix Suns, Phoenix International Raceway, and Cabela s Foremost Outfitters. Guests will also be pleasantly happy with our covered heated pool and Jacuzzi, exercise room, restaurant, and bar. ... more   less 

Additional Information about Holiday Inn Phoenix-West

Address: 1500 N 51st Ave, Phoenix, AZ 85043-1777
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $137 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Phoenix-West 3*
Number of rooms: 144
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Also Known As:
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn Phoenix-West Arizona
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Questions & Answers

Questions? Get answers from Holiday Inn Phoenix-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room on inside away from I10.”
helpfultraveller99, 11 Apr 2016 | Read review
“The higher floors will be quieter”
649richb, 12 Mar 2016 | Read review
“I think a good tip here is find a hotel not near the freeway.”
Toddbrenda, 2 Mar 2016 | Read review
“Request a room facing away from the freeway.”
kellyo651, 23 Jan 2016 | Read review
“For a good room, stay elseware.”
travelinlife4me, 9 Jan 2016 | Read review
5 of 5
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US$91* /night
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Prices are for 1 room, 2 adults
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