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La Quinta Inn Phoenix Thomas Road

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La Quinta Inn Phoenix Thomas Road
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237 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Houston, United States
Reviewed 1 week ago

nice staff, but the rooms don't have fans that can run non-stop to drown out the noise from the freeway next door. Thus, I hardly had any sleep during my four night stay. I really like the staff here, but unless I could get a room away from the highway, I would not stay here again

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Helpful?
Thank U7934QDdavew
el paso, United States
Reviewed 1 week ago

Hotel is located in an iffy area. More than a few rough types hanging in and around hotel. Room smelled and beds were old and small. Found a better room at a cheaper price in a nicer neighborhood the next day.

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Helpful?
Thank arnoldm506
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear arnoldm506, Thank you for feedback regarding your stay at my property. I am sorry to hear we did not meet your expectations. I will ensure your comments will be forwarded to my team so we can improve our operations. I would like to get more details about your experience. I can be reached at the hotel directly. Again, thank...

Reviewed 1 week ago via mobile

We arrived on Black Friday of 2016. After doing some shopping, we decided to call it a night and headed to our room. The first night was uneventful and quite pleasant. The next day we has planned to hit a breakfast spot and do some more shopping. We left the room at 10a and returned at 2p to relax and...

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Helpful?
Thank M Kawika B
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Kawika B, Thank you for taking the time to give us feedback. At La Quinta we take situations such as this very serious. We are currently investigating this situation. You will be contacted regarding this issue as soon as possible. I can be reached at the property directly for further details. Ryan M. General Manager

Honolulu, United States
Reviewed 2 weeks ago

Average Hotel. Well priced. Disappointed in my room's cleanliness when I first arrived. They changed my room the next day. Very satisfied with that. I would go back if in the area again. The daily breakfast was good, but lacked variety. Same thing each day. Thankfully there was a Denny's right next door.

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Thank augustof767
Rio Rancho, United States
Reviewed 2 weeks ago

Nice place to stay. Convenience to lots of stores and dinning places. The price is right for the location. Continental breakfast was well stocked throughout the breakfast time!! I would recommend this La Quinta hotel to my friends and Family!!

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Thank 469clarencea
Reviewed 3 weeks ago

For an inexpensive place, about $70/night, you get what you pay for. Everything is average. Lots of freeway noise, an aging facility, but very convenient. It is just a place for a very shoert term stay. I would not vacation here or bring my family as the neighborhood is not real good.

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Thank Peter M
Reviewed 3 weeks ago

I like La Quinta but not this location. I could not use my points at other location. Points should be useable at any location. This motel is OK but the rif raf outside and near the area are not too inviting. Denny's in the parking lot.

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Helpful?
Thank israelb495
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear israelb495, I appreciate you taking a moment to review my property in Phoenix. At La Quinta we strive for a supurb experience at all of our 850+ locations across the country. I apologize we specifically fell short of meeting your expectations. In addition, I am sorry to hear that the other location would not accept your La Quinta Returns...

London
Reviewed 3 weeks ago via mobile

This was the first leg of our tour. We had booked 2 rooms but they refused to give us rooms next to each other. They were in 2 septate buildings. There are no lifts, so we had to lug heavy suitcases up stairs since they refused to give us rooms on the first ( ground) floor. The place is run...

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Helpful?
Thank ushaawake
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Traveler, First, thank you for taking the time to give me valuable feedback about your stay at my property. On behalf of my entire staff I sincerely apologize you had so many inconveniences that occurred during your time in Phoenix. I have shared your comments with the leaders in each department at my hotel and we all agree we...

Reviewed 26 October 2016 via mobile

Checked in late. The front desk woman was extremely friendly. Military discounts given. Got to the room and noticed stains on the bed cover. Pulled the covers down halfway and saw a few hairs. Decided to pull the covers down the rest of the way and saw blood stains across the top sheet. DISGUSTING!!! Called the front desk and told...

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Helpful?
Thank Janet K
LQ0704GM, Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Janet K, I sincerely apologize for the poor service that you received at our location. Having to stay in the conditions you mentioned is just unacceptable! Rest assured your comments will be shared with our housekeeping management team. I appreciate your feedback, your review will give us a chance to improve and make changes at our hotel. Sincerely, Liz...

Southern California
Reviewed 18 October 2016

Overall solid experience for the price. Room was comfy and clean. Slightly awkward layout with very small closet space protruding in to room. No fridge or microwave (refrigerator is pretty standard for this type). Breakfast buffet was decent and well-stocked. I've had much better at other LaQuinta locations. After a 5+ hour drive across the desert, I was hoping for...

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Thank RHMex

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Phoenix Thomas Road

Address: 2725 N Black Canyon Hwy, Phoenix, AZ 85009-1817
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: $84 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Phoenix Thomas Road 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
La Quinta Inn Phoenix Thomas Road Hotel Phoenix
La Quinta Phoenix
Phoenix La Quinta
La Quinta Inn Phoenix Thomas Road Arizona
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Phoenix Thomas Road staff and other travellers.
1 question
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Merrillville, Indiana
7 days ago

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Questions? Get answers from La Quinta Inn Phoenix Thomas Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your getting off the interstate, turn in at the Denny's...that's the entrance”
 of 5 bubbles TravelBuddy420, 16 Mar 2016 | Read review
“do not choose a room here if you are disable.”
 of 5 bubbles C7771QUanthonym, 14 Dec 2015 | Read review
“Upgrade to a better hotel”
 of 5 bubbles ArizonaDuke, 10 Dec 2015 | Read review
“Just go somewhere else. Its not worth the headache.”
 of 5 bubbles 680angies, 22 Nov 2015 | Read review
“Rooms with corridors by front desk are loud.”
 of 5 bubbles 799joew, 20 Nov 2015 | Read review
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