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Hilton Phoenix Suites

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#31 of 174 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phoenix Suites
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718 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Chicago, Illinois
Reviewed 3 weeks ago

The overall stay was great and staff were very helpful. Close to few museums and local eateries. The light rail was great to use very easy to get area to the downtown area. The downtown had good food available

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Orlanda M
Canandaigua, United States
Reviewed 3 weeks ago via mobile

We booked this hotel for 2 nights at the last minute after our plans in another city were cancelled. This is a modern hotel with a beautify open lobby and very nice guest rooms. We were told that they recently upgraded the wifi at the hotel but it was still awful. They even sent a "technician " to our room...

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1Thank William S
Reviewed 3 weeks ago

Hilton Phoenix Suites was situated close to everything, the Art Museum and Hurd Museum and mass transit rail. The staff went out of their way to make my stay incredible. Liked the free supply of bottled water and the facilities in the suite. Microwave, frig and sink. Suites were like Embassy Suites great experience

Review collected in partnership with Hilton Hotels & Resorts
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Thank barrym782
Point Pleasant Beach, New Jersey
Reviewed 4 weeks ago

Hiltons are everywhere. it is hard to choose a good location when attending a conference. this hotel is less than a block from the light rail. 2 miles from convention center. easy access to explore Phoenix

Review collected in partnership with Hilton Hotels & Resorts
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Thank ftybr
Knoxville, Tennessee
Reviewed 4 weeks ago via mobile

Overall disappointed with this hotel. The HH app says this hotel offers local shuttle service. Which was a factor in reserving this hotel. After checking in, I called the front desk to get more information about their shuttle service, which their response was "what shuttle?" I then explained that it was on the HH app and their guest service book...

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Thank Littletoaster
Naperville, Illinois
Reviewed 4 weeks ago

The WiFi was a disgrace to the Hilton brand. So slow and constantly dropping. It's hard to believe that this has not already been addressed by the hotel management. No one should ever have to experience such bad WiFi. Other than that the hotel was pretty good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Phil N
Phoenix, United States
Reviewed 4 weeks ago

Changed my accommodations from 2 Queens to a king. Not willing to correct their error. They just kept apologizing but made no real attempt to fix the error. Hilton talks a good game about making the experience great but it is truly just lip service. They just want your $$s

Review collected in partnership with Hilton Hotels & Resorts
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1Thank scottgA3569QA
Torrance, California
Reviewed 5 weeks ago

There was a leak from the bathroom that wet the whole rug through the wall, into the bedroom. They moved us. Then the next night, the next door guests were bumping music and screaming til 4:30am. The staff was notified 4 times. They spoke to them a few times but nothing was resolved and we didnt sleep til 5am.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank janelF7936XH
Mesa, Arizona
Reviewed 18 February 2017

My husband and I stayed here for an early Valentine's get away. We have stayed here several times in the past. We hosted our daughter's wedding reception here 17 years ago. It's obvious the property is ready for a facelift. The room rate exceeded quality. Staff was friendly and efficient. Quality of food was good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Cynthia J C
Reviewed 15 February 2017

This Hilton pleases me. Walking in, I was immediately taken aback by the beauty of the inside of the hotel. It was even more impressive seeing it from the seventh floor of the hotel. And every staff member was on the ball. Whether bringing a luggage cart right up to my car door or the maintenance man who saw me...

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Helpful?
Thank Tony D

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Phoenix Suites

Address: 10 E Thomas Rd, Phoenix, AZ 85012-3114
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: $207 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix Suites Arizona
Hilton Hotel Phoenix
Phoenix Hilton
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#32 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Suites staff and other travellers.
2 questions
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Questions? Get answers from Hilton Phoenix Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is set up so that all the rooms are quiet”
  • Living Area
 of 5 bubbles dougp337, 6 Mar 2017 | Read review
“All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for each room.”
 of 5 bubbles 357heatherh, 10 Jan 2017 | Read review
“Can not comment as to the value as the hotel was included in our tour package”
 of 5 bubbles MLOU19, 31 Oct 2016 | Read review
“my room was on 2nd floor. Easy access”
 of 5 bubbles Slp2454628, 28 Sep 2016 | Read review
“All the rooms are conveniently places.”
 of 5 bubbles 746rosef, 15 Sep 2016 | Read review
5 of 5