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Hilton Phoenix Suites

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#31 of 174 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phoenix Suites
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718 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Chicago
Reviewed 6 September 2016

My door latch became stuck the first night after checking in upon my return from dinner. I was offered a change of room or engineering service to diagnose/correct problem. No phone call or knock on my door. After an hour I no longer wanted to change rooms, but no one ever came to do any work on the door latch....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Erin M
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Thank you for your comments and I am very sorry for the challenges you experienced. Please fee free to email me at Monica.sanciprian@Hilton.com if you would like to share any additional information.

Atlanta, United States
Reviewed 6 September 2016

The hotel was clean and in a great location! I would definitely stay again! Great staff and safe area! Very comfortable beds. Access to great restaurants and public transportation. But no complimentary happy hour at this location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Brandi B
Temecula, California
Reviewed 5 September 2016

We were very pleased with our stay at this hotel! Very centrally located. Check in was easy. Great lobby bar / restaurant. Our room was perfect. Great facilities...We will definitely be back! Thanks Hilton for another great stay!

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Thank AvaMaxMama
Reviewed 5 September 2016

Stayed two nights. Suite has spacious sitting/living area. Bedroom, with two queen-size beds was a bit tight. Spacious bathroom. The room, and the overall design of the hotel, reminded me of Embassy Suites. The breakfast buffet offered a wide selection and the Great American Grill featured some great selections. Service was excellent and meals were well-prepared -- the Mango Pork...

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Thank David R
Anahuac, Tx
Reviewed 5 September 2016 via mobile

Very clean hotel with excellent breakfast. Even though my son didn't put away his phone as requested, breakfast was great and free since I'm a Hilton Gold Member. Not far from I -10...our route home after visiting Vegas.

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Thank dever3
NAPA, United States
Reviewed 30 August 2016

We have a son going to school in Phoenix and we have made numerous trips to Phoenix. We found this hotel through Expedia and will not stay any where else when we are in town. We tried a few others and nothing compares for service and quality. The others have be dirty and the service has been sub par. We...

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Thank Frank G
El Paso, Texas
Reviewed 28 August 2016

This stay was so amazing everyone was super friendly. I will be going back to stay the next time I'm in the area. The restaurant staff was very helpful and amazing. The rooms were clean and well stocked.

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Thank 748christinao
Cary, North Carolina
Reviewed 27 August 2016

And based on a conversation with a staff member it will be an Embassy Suites soon. Personable staff at front desk & restaurant and most staff encountered said hello during my stay. Even rec'd a text message the day I checked in welcoming me to the hotel and a follow up text the 1st morning, a very nice touch. Lobby...

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Thank Carolinaguy1
Newport Beach, California
Reviewed 27 August 2016

Great room and Chain.We were dropping our son off at ASU fro his sophomore semesters. The hotel was elegant and the atrium inside was an unexpected surprise. The buffet breakfast was excellent. Will stay again.

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Thank Danielsassoc
Fremont, California
Reviewed 22 August 2016

The hotel is in a great location in downtown Phoenix. There are many options for good eats near the hotel (including the Hotel's own restaurant). By the hotel's set up it was an Embassy Suites at some point in its history. None of the downtown Phoenix locations is too far by car from this location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank gabrielvlee

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Phoenix Suites

Address: 10 E Thomas Rd, Phoenix, AZ 85012-3114
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: $209 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix Suites Arizona
Hilton Hotel Phoenix
Phoenix Hilton
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#32 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Suites staff and other travellers.
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Questions? Get answers from Hilton Phoenix Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is set up so that all the rooms are quiet”
  • Living Area
 of 5 bubbles dougp337, 6 Mar 2017 | Read review
“All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for each room.”
 of 5 bubbles 357heatherh, 10 Jan 2017 | Read review
“Can not comment as to the value as the hotel was included in our tour package”
 of 5 bubbles MLOU19, 31 Oct 2016 | Read review
“my room was on 2nd floor. Easy access”
 of 5 bubbles Slp2454628, 28 Sep 2016 | Read review
“All the rooms are conveniently places.”
 of 5 bubbles 746rosef, 15 Sep 2016 | Read review
5 of 5