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Royal Palms Resort and Spa

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#8 of 173 Hotels in Phoenix
Certificate of Excellence
GreenLeadersBronze level
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Royal Palms Resort and Spa
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1,374 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
Ocean Park, Washington
Reviewed 31 March 2014

This is a very beautiful destination resort. You will not want to ever leave. Staff are all wonderful and the landscape is off the chart beautiful. Restaurant is exceptional as well with a very good wine list.

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2Thank Dennis L
Phoenix, Arizona
Reviewed 29 March 2014 via mobile

Lovely rooms and friendly staff. The pool seemed very crowded and it's my understanding that the day spa visitors are permitted access to the pool. This very well may persist to be an issue. I'm not one to frequent the pool all that often, but I could see how this could be a deal breaker for those who do.

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3Thank StephanieSm
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your review! We are happy to read that you enjoyed our comfortable guest rooms and gracious staff. During your stay, the resort was very busy as was the pool area. We hear wonderful feedback about Robin and her pool staff from our guests so we hope you were pleased with the service despite being so busy. We...

Brookfield, Wisconsin
Reviewed 29 March 2014

Just beautiful!!! The entire property is very well taken care of and there is so much attention to detail. The service was great all around. It is a bit pricey, but you get the high end service and ambiance. I loved the Mix Up bar it was a great place to lounge with friends and the pool area was amazing....

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2Thank Chris M
Peaslake, United Kingdom
Reviewed 28 March 2014

Even with a crop of reviews like Royal Palms on TripAdvisor, entrusting a hotel with your invaluable holiday time is a big decision. Royal Palms delivered on every score. The hotel is very well designed so that users wanting different things from it are well segregated. For example, you don't want to wander into a group of earnest conference delegates...

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2Thank Radiocrimson
Concord, New Hampshire
Reviewed 25 March 2014

There was some confusion during the check in process. We arrived in Phoenix later than expected the night before and checked into another hotel close to the airport.We realized the next morning that our reservation was for the previous night. I called the hotel front desk to ask what time check in was. They were very nice and told me...

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2Thank Minneapolisgal0602
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your review. We hope you enjoyed your time at the wedding on property and please accept my sincere apology for the challenges you experienced prior to checking in. I have reviewed your comments with our front desk and reservations teams and feel appropriate actions have been taken to avoid recurrence. I have also reached out to you...

Minneapolis, Minnesota
Reviewed 22 March 2014

We had a fantastic three day stay at the Royal Palms - one of the finest boutique properties we have stayed at around the world. We definitely loved the staff, the F&B and the facility and will definitely be staying at the Royal Palms again in the future.

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1Thank JimJim1111
Oregon
Reviewed 22 March 2014

Picture beautiful fragrant flowers, towering palm trees, lush foliage and lovely water features set to a backdrop of rocky hardscape and blue sky and you are imagining Royal Palms Hotel in Scottsdale. This Spanish mission style hacienda built in the 1920's is perfect in every detail. The casita's are private and quiet, with a gas fireplace for those romantic nights,...

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1Thank mpn7330
Michigan
Reviewed 20 March 2014

Amazing staff, beautiful rooms. This would be a five star review if the pool area was not so inadequate. Scrounging for pool chairs in 80 degree weather is not my idea of a luxury resort experience. I understand there was literally a fist fight over a lounger a few weeks ago. Am I really supposed to go all Mortal Kombat...

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2Thank PaulMichigan
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your wonderful comments about our dedicated staff and luxurious guestrooms. We are very sorry that you had challenges at the resort’s pool. Please know that we do not have any reports of aggressive behavior taking place on property, nor do we tolerate it. As we are a boutique property, we do offer an intimate pool area with...

Newport Beach, California
Reviewed 18 March 2014

This is one of our favorite vacation properties anywhere. Stayed in a Valencia Casita this time. Kept the French doors to our patio open most of the time looking out at the intimate lawn & orange grove area with Camelback mountain just over the adobe wall. Loved the ambiance of the property and the sweet smell of orange blossoms in...

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1Thank g e
Amarillo, Texas
Reviewed 15 March 2014

Perfect size hotel, with world class service, food, rooms, and atmosphere. All the staff is happy and so helpful. It is by far the best in Phoenix , and is our favorite among all hotels in the US. The designer casitas are wonderful, and the spa is world class. New menu is a step forward for T. Cooks Resturant .

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1Thank Richard W
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Richard, Thank you for your review! As a longstanding repeat guest of Royal Palms, we are so happy that you consistently have an exceptional experience at our property. We are also thrilled that you enjoyed the new menu at T.Cook's - I will be sure to share your comments with Chef Paul McCabe! Thank you again and we will see...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018-3020
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $327 - $1,045 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort And Spa Phoenix, Arizona
Hotel Style:
#1 Top resorts Hotel in Phoenix
#1 Spa Hotel in Phoenix
#2 Luxury Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Business Hotel in Phoenix
#8 Green Hotel in Phoenix
#12 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palms Resort and Spa staff and other travellers.
13 questions
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Questions? Get answers from Royal Palms Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See comments above. If traveling for Holiday ask about dinner reservations needed at restaurant.”
 of 5 bubbles WestwardHappy, 5 Jan 2017 | Read review
“I think the best views are of the mountain. As we had a mountain view that was great.”
 of 5 bubbles RobertS780, 4 Jan 2017 | Read review
“I would suggest a room on the top floor as you will hear people walking above you otherwise.”
 of 5 bubbles barbaramJ1801MR, 22 Dec 2016 | Read review
“Designer Casita Suites were lovely”
 of 5 bubbles ShibahnSingh, 28 Nov 2016 | Read review
“Casita rooms are very nice and quiet. Good value”
 of 5 bubbles brutusjeans, 12 Nov 2016 | Read review
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