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    Sheraton Crescent Hotel

    2620 W Dunlap Ave, Phoenix, AZ 85021-2710
    (602) 943-8200
    Hotel website
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    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$131/night.

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    US$101US$130
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    Traveller (152)
    Room & Suite (39)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “club level” (42 reviews)
    “water slide” (55 reviews)
    “tennis courts” (38 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Crescent Hotel
    Special Offer: Breakfast for 2 Included
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    Pointe Hilton Tapatio Cliffs Resort
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (688)
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    271 - 275 of 677 reviews

    Reviewed 21 October 2014

    I stayed one night at the Sheraton Crescent hotel and though I found the staff helpful, the hotel itself was frustrating at every turn. I was given a giant room with an internal hallway leading to a large room; the room is so large that...More

    1  Thank fenwayman
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 October 2014

    Dear, fenwayman Thank you for detailing your experience during your stay with us. We appreciate the feedback so we can make the necessary changes to improve. I would appreciate at your earliest convenience if you can give me a call to address your comments. I...More

    Reviewed 18 October 2014

    My husband and I stayed at the Sheraton Crescent and we were severely disappointed as we expected a certain calibre from a Sheraton franchise. We were seeing whether or not this would be a feasible hotel for the baseball team during the many trips they...More

    4  Thank lm512014
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 October 2014

    Dear, Im512014 Please accept my sincere apologies for what lead to a series of problems you encountered during you stay. I would greatly appreciate an opportunity to speak with you directly regarding your comments. Feel free to contact me directly at your earliest convenience. Thank...More

    Reviewed 15 October 2014

    I was only her eone night for a business trip. The hotel was decent. Clean, room was nice and large. Despite being near the freeway I diodn't hear any noise that others have said they did. Had a few issues. The internet (which I had...More

    Thank AZTVLR71
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 October 2014

    Dear, World T Thank you for your comments. We apologize on behalf of our internet service provider. We had lost wireless connectivity for two days as many guests were inconvenienced such as yourself. I have passed along your comment regarding the toilet not being cleaned...More

    Reviewed 4 October 2014

    My husband and I stayed here one night with two other couples and we all enjoyed our stay. We were in Phoenix to attend a concert at the Gila Center and also visit the wonderful Musical Instrument Museum. Both places were in close proximity to...More

    1  Thank Barbra B
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 October 2014

    Dear, Barbara B Thank you for taking time writing us and letting us know how our staff and facility meet your expectations. First, we appreciate you and your friends selecting the Sheraton Crescent for your accommodations for the weekend. We are happy to hear that...More

    Reviewed 30 September 2014

    Wonderful large rooms , great staff , huge warm pool, if noise is a concern ask to have a room on the east side. I've stayed here a number of times in 2014 , and booked to stay again in November. The lobby has recently...More

    Thank CarRacer21
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 October 2014

    Dear, carracer21 Thanks for your nice comments. We appreciate your staying with us and found the east side of the building to be quite. Our lobby will soon be renovated with carpet and a new layout for seating and connecting. We’ll see you in November...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$124 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Family Hotel in Phoenix
    • #54 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
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    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • North Mountain
    • Also Known As
    • Phoenix Sheraton ,
    • Sheraton Phoenix ,
    • Sheraton Crescent Hotel Phoenix, Arizona
    Add Photo Photos
    Traveller (152)
    Room & Suite (39)
    Pool & Beach (18)
    Dining (10)
    Hotel & Grounds (112)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    1.30 km away
     
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    Ask a question
    Questions & Answers
    Laura W
    20 August 2017|
    Answer
    Response from Karyn H | Reviewed this property |
    So sorry if that happened to you. I can only attest to a positive, secure experience.
    0
    Votes
    Laura W
    20 August 2017|
    Answer
    Response from Sandcmk | Reviewed this property |
    Um, I hope never!
    0
    Votes
    annmiller4
    19 November 2016|
    AnswerShow all 5 answers
    Response from Jim B | Reviewed this property |
    Mine did
    0
    Votes
    Room Tips
    "Make sure to get something on the 6th-8th floors!!!"
    Read review
    "Ask to see the room before checking in! They are NOT all renovated!"
    Read review
    "Stay away from the street side for sure."
    Read review
    "Balconies were small."
    Read review
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