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Residence Inn Phoenix Airport

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Traveller (103)
Room & Suite (71)
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Overview
  • Excellent40%
  • Very good36%
  • Average15%
  • Poor7%
  • Terrible2%
Travellers talk about
“full kitchen”(25 reviews)
“phoenix airport”(30 reviews)
“front desk”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Phoenix Airport
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
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Traveller rating
138
128
56
25
11
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138
128
56
25
11
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All reviewsfull kitchenphoenix airportfront deskbedroom suitechinese cultural centeramerican airlineswork spacethe shuttle drivernext morningfree breakfastthe breakfast areastayed one nightoatmealhome away from homenight stayan early morning flightan extended stay
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11 - 15 of 358 reviews
Reviewed January 30, 2018

I travel frequently and stay in Marriott properties all over the USA. This is way below even the very lowest of standards for Marriott. I wish I could upload pictures I took of the 7 hairs I found in my toilet and tub with a...More

Thank thefatcat81
Response from Michele T, General Manager at Residence Inn Phoenix AirportResponded February 1, 2018

thefatcat81 - Thank you for your feedback regarding your experience. We will share your thoughts appropriately within the organization.

Reviewed January 28, 2018 via mobile

Good value for the price. Staff was good. Breakfast is ok. Close to airport with shuttle option. Kitchen is small but meets the need specially when traveling with family. Rooms were spacious and clean.More

Thank Icarus81
Response from Jose G, Guest Relations Manager at Residence Inn Phoenix AirportResponded January 29, 2018

lcarus81, Thank you for taking the time to share your recent experience at the Residence Inn Phoenix Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I...More

Reviewed January 24, 2018

I redeemed my annual Marriott Visa free night certificate here when on a mini Arizona vacation...what a complete disappointment! The reservationist FAILED to tell me when I called to book my certificate in Phoenix, that this property has NO KING beds. We were placed in...More

Thank Angela E
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded January 25, 2018

Angela E - Thank you for your feedback regarding your experience. We will share your thoughts appropriately within the organization.

Reviewed January 23, 2018

I'm not one to write negative reviews, however, I would have appreciated reading one to give me an option to book a better choice. I've been a loyal Marriott customer for years and have stayed at multiple Residence Inn's. I expect a certain product standard...More

Thank tbgranite
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded January 25, 2018

tbgranite - Thank you for taking the time to share your recent experience with us.As part of our continued commitment to our guests, we apologize for any inconvenience you may have experienced. We are anticipating renovation shortly, hopefully this will elevate the guest experience so...More

Reviewed January 9, 2018

I stayed there for one night in January 2017 when my flight got delayed. There's a free shuttle from the PHX. I took a short ride on Uber to Scottsdale to do some sightseeing. The rooms are clean. There's a swimming pool in the back....More

Thank foxberg
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded January 12, 2018

foxberg - Thank you so much for talking the time to provide some feedback regarding your experience at the Phoenix Airport Residence Inn. I am happy to read that you enjoyed your stay and were able to turn your flight delay into a little mini-vacation...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$97 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (71)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
Morristhecat99
March 12, 2017|
AnswerShow all 9 answers
Response from Rory P | Property representative |
Hello, Our shuttle only goes to the airport. Please let me know if you have any additional questions we can assist with.
0
Votes
Room Tips
"For a quieter stay, ask for a room on a higher floor."
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"Choose a room near an elevator or a staircase"
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"Only stay here if the rate is phenomenal."
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"request the rooms to be cleaned each day, apparently this is required."
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