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Extended Stay America - Phoenix - Airport

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Traveller (35)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent25%
  • Very good14%
  • Average21%
  • Poor18%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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36
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34
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All reviewseasy chairextra towelswould recommend this hotel to anyonecoffee potrooms are cleancomfy bedesakitchenetteadastovelodgingrates
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1 - 5 of 151 reviews
Reviewed 2 weeks ago

Stayed over the weekend to come and go to use the bathroom to shower and such. My Bathroom was currently being repaired. I chose this extended stay because it is only 5 minutes from my residence. Imagine my surprise after a decent stay with clean...More

Thank cmone27
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 2 weeks ago

We appreciate the valuable feedback about your stay. We have strict policies where we prohibit smoking in some areas. We're sorry for the inconvenience you experienced. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management

Reviewed 3 weeks ago via mobile

I have to say that you can’t beat the price. Needs a lot of updates. The bathroom had mold in tiles on the shower. The rooms are non smoking but the room I stayed in had an old cigarette smell. Also I know it’s an...More

Thank Kenneth b
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 3 weeks ago

Kenneth, thank you for being our guest. We are sorry for the inconvenience you encountered in your room. Your feedback has been discussed with our maintenance and housekeeping team to take care of the issue ensuring that our future guests never experience this problem again....More

Reviewed 4 weeks ago via mobile

The front desk staff is really good. Brittney, Chelsea, yadira, jake, Calvin and the housekeepers do a great job. I always need keys made and they always help. I have been at the hotel for about 10 months working. The staff has become my familyMore

Thank Timothy H
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 4 weeks ago

Wow - Timothy, thanks for making Extended Stay America a part of your travel plans. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. It was a pleasure serving you,...More

Reviewed May 12, 2018 via mobile

This is my first time staying at this chain, and I wasn’t sure what to expect. It can be a hotel if you pay the upgrade fees, but it’s just a hotel-style room with a tiny kitchenette. The room and it’s kitchenette are bare-bones and...More

Thank rikkimike
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded May 12, 2018

Thanks for evaluating your stay. We are glad to read you liked the kitchenette in your room and found us to be a good value. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure...More

Reviewed April 25, 2018

Close to airport, peaceful and quiet with a friendly staff. It includes a kitchen, however if you need utensils, coffeepot or dining ware you have to order it separately. Breakfast is limited to instant food, muffins and snack bars, which is more than enough for...More

Thank Britt B
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded April 25, 2018

Britt, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled you were benefited with our proximity to the airport and that our service was up to your satisfaction. Thanks again, and we look forward to welcoming you back...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$56 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$56 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (35)
Room & Suite (12)
Dining (3)
Questions & Answers
Get quick answers from Extended Stay America - Phoenix - Airport staff and past guests.
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Room Tips
"Do not come to this hotel if you are sensitive or allergic to cigarette smoke"
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"Request a room on the top floor - of a different hotel"
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"Cannot help with room location."
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"request a room on top floor"
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