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Hampton Inn Phoenix-Biltmore

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#14 of 173 Hotels in Phoenix
Certificate of Excellence
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Hampton Inn Phoenix-Biltmore
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570 Reviews from our TripAdvisor Community

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Denver, United States
Reviewed 1 week ago

My first time staying here was a very pleasant experience. The hotel staff made sure we had everything we needed. The hotel staff provided other services for our group of 28 people. The pool and hot tub was clean and great. The breakfast was a high quality breakast.

Review collected in partnership with Hampton
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Helpful?
Thank sinahyr
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear sinahyr, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Michael Comer General Manager

Mantorville, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

My family loved staying at this hotel. The rooms were comfortable and clean. The staff was very helpful and accommodating. The location was perfect for all of the things my family wanted to see. We highly recommend this hotel.

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Helpful?
Thank Bill K
About Hotel's Favourite Review
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Bill K, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Michael Comer General Manager

Detroit, Michigan
Reviewed 1 week ago

Very warm and inviting staff. Hotel was very clean and fresh. Rooms were spacious. Complimentary internet connection was reliable. I was there for a business meeting and we used the meeting rooms and had a catered lunch brought in. Staff was very accommodating and helpful.

Review collected in partnership with Hampton
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Helpful?
Thank susansM198MV
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear susansM198MV, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our cleanliness, accommodations and amenities. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Sincerely, Michael Comer General Manager

SCOTTSDALE, United States
Reviewed 1 week ago

This location is conveniently located near all the Biltmore attractions. Surprisingly they kindly provide shuttle service to the main shopping areas. I enjoyed their breakfast, and their free parking.

Review collected in partnership with Hampton
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Helpful?
Thank Emmanuel R
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Emmanuel R, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our central location and convenient amenities. We appreciate your patronage and hope to see you again soon. Best, Michael Comer General Manager

Laguna Niguel, California
Reviewed 1 week ago

Used this location for a conference. Very nice hotel for our purposes. Staff was helpful and my team enjoyed the facilities. Meeting room was spacious and met our needs. We will use this location again in the future.

Review collected in partnership with Hampton
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Helpful?
Thank christopherdU6613NR
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear christopherdU6613NR, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable facilities. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Michael Comer General Manager

Upland, United States
Reviewed 1 week ago

Great Experience. I was there on a 3 day business conveyance. Very clean Hotel, room and bathroom were very clean. Staff was friendly, professional and very helpful. The location was very central and near many restaurant's and a mall was near by.

Review collected in partnership with Hampton
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Helpful?
Thank M6216JSalbertb
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear M6216JSalbertb, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Michael Comer General Manager

Waukesha, Wi
Reviewed 2 weeks ago

This is my second stay at this hotel for business. The rooms are clean. The beds have THE softest sheets. The pillows are great. Plus, the staff are all wonderful. My room was very quiet even though the hotel was full during my visit.

Review collected in partnership with Hampton
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Helpful?
Thank VeggieGalWI
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear VeggieGalWI, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michael Comer General Manager

Skokie, Illinois
Reviewed 2 weeks ago

Helpful, friendly staff - everyone went above and beyond to make us comfortable and happy. Rooms were clean and beautiful. Good internet, nice selection of breakfast items, fresh coffee and tea out all day, cookies in the evening... :) Overall, thrilled and impressed.

Review collected in partnership with Hampton
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Helpful?
Thank Miriam B
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Miriam B, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Michael Comer General Manager

Collegeville, Pennsylvania
Reviewed 3 weeks ago via mobile

Thanks to the staff at Hampton inn for their excellent customer service. Each team member was kind and helpful in their basic responsibilities. From the front desk staff to the persons working in the lounge area, I was made to feel welcome and comfortable. The beds were also exceptionally comfortable and the room was clean and a perfect temperature. Excellent...

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Helpful?
Thank Bailsey
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Bailsey, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Comer General Manager

Las Vegas, Nevada
Reviewed 3 weeks ago

Very nice staff and resort and benefits it includes breakfast and coffee and tea all day and hot chocolate. Nice gym and pool with jacuzzi and the rooms are very clean and a lot of space. Free parking aswell.

Review collected in partnership with Hampton
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Helpful?
Thank Israel O
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Israel O, We’re pleased to hear our clean hotel, friendly staff, and convenient amenities made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. Thank you for choosing us and we look forward to seeing you again soon! Best, Michael Comer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $145 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Expedia so you can book your Hampton Inn Phoenix-Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travellers.
9 questions
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Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a $10-15 Uber ride to the hotel from Sky Harbor Airport.”
 of 5 bubbles korndogi, 27 Dec 2016 | Read review
“There is no view so you're on your own here”
 of 5 bubbles murphy2, 29 Nov 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
 of 5 bubbles 422samys, 13 Oct 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
 of 5 bubbles canyonratphoto, 14 Sep 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
 of 5 bubbles 303marciaj, 19 Mar 2016 | Read review
5 of 5