We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crossland Economy Studios - Phoenix - West

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crossland Economy Studios - Phoenix - West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Crossland Economy Studios - Phoenix - West
See the most recent reviews
Showing 62: English reviews
Big Bear City
Reviewed 22 June 2014

Formerly Extended Stay America. Not loaded with hotel amenities, basic service. Hotel offers full kitchenette, free WiFi. Location is extremely convenient to heart of Phoenix and surrounding communities on the west side. Easy access off Interstate 10. Plenty of supermarkets and restaurants in close proximity to hotel. Staff very accommodating with questions. Will return next trip to Phoenix, saves lots...

 Report
Helpful?
2Thank EasyTrvln
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that your stay with us was enjoyable and that our staff provided you with quality customer service. We are also pleased to hear that our location was so convenient for you. Thank you again for your review. We look forward to seeing you again,...

Scottsdale
Reviewed 18 June 2014

Three rooms to finally get one that only was just missing a chair but was isolated in the back of the hotel in a bad neighborhood (in the hotel). There was nothing missing that would make a night stay more miserable. BUT, the microwave oven did work. Look out for the domestic water.

 Report
Helpful?
Thank Edward Z
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Edward - Thank you for taking the time to write a review of your stay. We sincerely apologize that your experience was not pleasant. We will be reviewing your feedback with our staff and working to ensure that every room is meeting our standards. Thank you again for providing us with feedback; it will help us improve our hotel. If...

Sacramento
Reviewed 15 May 2014

Dont stay. Truckers dont even stay at this motel anymore. If thats not enough, then you deserve what your in for. By the way if you canceal early, they will give you receipt crediting the unspent time, then charge your credit card for the full amount. They will then email a new receipt after you dispute, showing the manual entry...

 Report
Helpful?
4Thank piattorney
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Thank you for taking the time to write a review of your stay. We are sorry to hear that you encountered billing issues. In response to your feedback, we are going to re-coach our staff to ensure proper measures are taken to ensure accuracy. We do appreciate guests bringing issues to our attention, so we can correct them right away....

Montreal, Quebec
Reviewed 19 April 2014

I have never seen a dirtier carpet full of pet stains. The kitchen is minimaly equipted, no cofee machine, no toaster, no clothe hanger, etc. Noisy trafic all night and early morning trucking very disturbing.

Review collected in partnership with Easytobook.com
 Report
Helpful?
2Thank Maurice S
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Maurice - I appreciate you taking the time to write a review of your experience with us. I am sorry that the cleanliness of your room did not meet your expectations. I will be meeting with our housekeeping team to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I apologize that you were...

Denver, Colorado
Reviewed 5 April 2014

it wasnt the most elegant but it did the job cus it was next to the highway. i was super tired and needed to rest up befor the lowrider show.It was a pretty clean room and i slept well with no issues.

 Report
Helpful?
1Thank deeperthanpoetry
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was enjoyable. I'm glad the location was accommodating to your needs. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.

Fountain Hills, Arizona
Reviewed 9 March 2014

Front desk clerk couldn't find my reservation she couldn't seem to know what to do so I had to call to make another res also the internet gave the address as 1530 N 50th ave and the real address is 4861 W Mc Dowell rd the first three nights cost 149 .00 and my first room had cigerete burns on...

 Report
Helpful?
1Thank austin h
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Austin – Thank you for taking the time to post a review. I am sincerely sorry that our staff was unable to locate your reservation upon your arrival. As well, I apologize that an incorrect address was listed online and that our free Wi-Fi did not meet your expectations. All of your feedback will be very helpful as we continue...

Reviewed 25 February 2014

The rooms were in bad conditions, carpet dirty, inappropriate silverware, staff didn't have good customer service. I tried to check in and my reservation was not correct it took my about a hour to fix the problem and the lady Patrice at the front desk was not trying to accommodate me at all, I finally get checked in and the...

 Report
Helpful?
1Thank lanatta
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Thank you for taking the time to write a review. I am sincerely sorry that your reservation was incorrect upon your arrival. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. I will be reviewing your comments with our entire staff to ensure your experience is not repeated. Lastly,...

Rowlett, Texas
Reviewed 12 February 2014

If you're looking for very basic, cheap accommodation with cooking facilities, this might - just might - be the place for you. But do not expect to find anything more than bare-bones, because that's about all it is. My room small - about the size of a typical Motel 6 room - and, while generally clean, showed extensive signs of...

 Report
Helpful?
Thank step12dude
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Thank you for taking the time to leave a review of our property. I am very sorry for the condition of your room upon arrival. As this hotel's manager, I can assure you that this is being addressed by our housekeeping staff and we are working to replace pieces of furniture throughout the hotel. Still, I am glad that our...

Phoenix, Arizona
Reviewed 3 February 2014

I have been here for one month and have been very happy with the experience, My room is very clean and all staff have been very friendly and willing to help. I have had two issues requiring repair and both were addressed immediately and at my convenience. They have done a great job of enforcing a zero noise tolerance policy...

 Report
Helpful?
1Thank Lori L
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

Lori – Thank you for taking the time to write a review of your stay with us. I am glad that we were able to provide you with a clean, quiet stay. It’s great to hear that our staff members, especially Ron, Linda and Luis, have been so friendly and helpful. I apologize that you experienced a few issues during...

Fresno, California
Reviewed 8 January 2014

The room I was assinged was clearly not ready to be occupied. The bathroom sink still had hair in it from someone shaving and the bathtub was still dirty. The smoke alarm was dangling from the ceiling. The front desk staff was very rude and unhelpful. Not a place I would recommend for someone to stay.

 Report
Helpful?
1Thank Thomas T
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - West, responded to this review

I appreciate you taking the time to write a review of your stay. The situation you described regarding the cleanliness of your room and the attitude of our staff is unacceptable and I apologize for what you have experienced. I have shared your comments with my team to ensure that this doesn't happen again. We continually work to improve our...

37 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Room/Suite (8)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Phoenix
0.8 km away
Comfort Inn I-10 West at 51st Ave
1.1 km away
WoodSpring Suites Phoenix I-10 West
0.5 km away
Holiday Inn Phoenix-West
Holiday Inn Phoenix-West
#89 of 174 in Phoenix
95 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
La Quinta Inn & Suites Phoenix I-10 West
4.3 km away
Comfort Inn West
Comfort Inn West
#119 of 174 in Phoenix
97 reviews
16.5 km away
Quality Inn & Suites Goodyear
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Phoenix - West. We're located down the road from the Papago Freeway and just 10 miles from the Phoenix Sky Harbor International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Phoenix - West

Address: 4861 W McDowell Rd, Phoenix, AZ 85035-4071
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $93 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Phoenix - West 2*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Expedia so you can book your Crossland Economy Studios - Phoenix - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crossland Economy Studios Phoenix Hotel Phoenix
Extended Stay America Phoenix
Crossland Economy Studios - Phoenix - West Arizona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Crossland Economy Studios - Phoenix - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms away from the street and ones which are located to be away from noise from I-10.”
 of 5 bubbles bobbear43, 25 Feb 2017 | Read review
“Personally, I prefer the 3rd floor; quieter, and good views of the sunset.”
  • Sunset from the third deck
 of 5 bubbles chriswo5q, 7 Aug 2015 | Read review
“go somewhere else”
 of 5 bubbles 700joew, 11 Mar 2015 | Read review
“don't stay in this motel at all.”
 of 5 bubbles 913mangeshp, 21 Dec 2014 | Read review
“Before you present any payment card, first inspect the room. Make sure that all of the advertised items like pans, plates, silverware and the like are in the room and see that all appliances work, especially the tv”
 of 5 bubbles 26edwardz, 18 Jun 2014 | Read review
5 of 5