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Hyatt Place Phoenix - North

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#41 of 173 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Phoenix - North
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552 Reviews from our TripAdvisor Community

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Showing 539: English reviews
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Phoenix, Arizona
Reviewed 3 days ago NEW

Stayed at this hotel for 1 night for a conference. I was unable to check-in personally so I did online check-in. The problems started when I called to ensure that my daughter could check-in at 3pm vs 11pm. No she could not unless she paid with a credit card or a fax was sent to the hotel for authorization. According...

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Helpful?
Thank FloW68
Nicholas R, General Manager at Hyatt Place Phoenix - North, responded to this review

Dear Guest, Thank you for taking the time to review us on your experience. I apologies for the confusion on our policy and I will make sure that we utilize your feedback to review with our employees in the hopes of ensuring that we are conveying it in the best way possible. Also I will make sure to pass along...

San Diego, California
Reviewed 5 days ago NEWvia mobile

Enjoyed the room layout and functional furniture. The couch was actually comfortable and cozy. Also a perfect hotel room for business. You can plug your computer into the big screen tv (but you need to bring the right cables). Decent bed. Fridge. Coffee maker. Free shuttle within 5 mi radius. Complimentary breakfast was pretty good. Staff was awesome-friendly, helpful. 24...

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Helpful?
Thank ljng2016
Los Angeles, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank louh464
Nicholas R, General Manager at Hyatt Place Phoenix - North, responded to this review

Phoenix, Arizona
Reviewed 1 week ago

The hotel was very nice, staff was wonderful. When you check in they asked our friends if they wanted the quiet side, which was gone by the time we arrived. We were on the freeway side and it was impossible to sleep.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lindsyc2017
Rudy V, Manager at Hyatt Place Phoenix - North, responded to this review

Dear Lindsy, Thank you so much for the kind words they will be celebrated with my entire team. If you are ever back in Phoenix please feel free to call me in advance and I will pre assign a room away from the highway on your next visit. Kind regards, Rudy V.

Pequot Lakes MN, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank O6687JDsusank
Nicholas R, General Manager at Hyatt Place Phoenix - North, responded to this review

Huntsville
Reviewed 2 weeks ago

Either request a room on the opposite side of the highway or pay the price of no sleep. Usually love staying at Hyatt's but I will never stay here again without reserving a room on the east side. Pool and workout room were very small.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Rebekah S
Nicholas R, General Manager at Hyatt Place Phoenix - North, responded to this review

Dear Rebekah, Thank you for feedback with regard to your stay and I sorry to hear of your experience. We always want everyone of our guests to have a satisfying stay while in town with us and I apologies that this was not the case. We can certainly take proactive action going forward to avoid this issue in the future....

Woodburn, Oregon
Reviewed 2 weeks ago

It was a great experience the staff were great, quick, and friendly. The rooms was clean and comfy. I forgot my toothbrush and they provided a complimentary one. We tried the cafe and they had great service and good food. Their turkey club is awesome. They had a good variety of snacks and good Starbucks coffee.

Review collected in partnership with Hyatt Hotels
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Thank Maria A
Spring Valley, California
Reviewed 3 weeks ago

Enjoyed the weekend here. Will definitely stay here again. The staff was friendly and helpful. The family visit in the room was comfortable. The bed was a little hard but still got a good nights sleep. Will definitely recommend this place

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Laura B
David F, Manager at Hyatt Place Phoenix - North, responded to this review

Dear Guest, Thank you so much for your kind feedback I will be sure to share it with the rest of the staff. I look forward to having you and your family stay with us in the near future and if we can be of any future assistance please don't hesitate to contact the hotel. Best Regards, David F.

Reviewed 3 weeks ago via mobile

Some of the staff was friendly but the others were not . That act like yuu are a pain when you call front desk they answer (yes) how rude and when check out came I called for a cart to come to my room do you think I got one ? He'll no and do you think anyone helped me...

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Helpful?
Thank Jennifer H
Rudy V, Manager at Hyatt Place Phoenix - North, responded to this review

Dear Hotel Guest, Thank you so much for your feedback. I have addressed your encounter with my entire staff and we wanted to apologize for any inconvenience we may have caused. It is our hope this does not prevent you on choosing us on your next visit to the valley and we can guaranteed you this won't happen again. Kind...

Fitchburg, WI
Reviewed 4 weeks ago

Check in staff was great, but a bit slow because the front desk help was also managing the bar and the snack shop and answering the phone. Room on 4th floor was right off the elevators, but was quiet (which was good). Room furnishings are showing their age: a few stains on sofa, a burn mark on the ottoman, carpet...

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Helpful?
2Thank FitchburgWIFamily
Nicholas R, General Manager at Hyatt Place Phoenix - North, responded to this review

Dear Guest, Thank you for your constructive review of our hotel. We use these reviews in an effort to improve. If there is anything else we can do for you please let us know and hopefully we will see you back on your next trip to Phoenix. Thanks again, Nicholas R.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Phoenix - North

Address: 10838 N 25th Ave, Phoenix, AZ 85029-4746 (Formerly "AmeriSuties")
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: $127 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Phoenix - North 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Phoenix
Phoenix Hyatt
Hyatt Place Phoenix - North Arizona
Hotel Style:
#33 Family Hotel in Phoenix
#56 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Phoenix - North staff and other travellers.
4 questions
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Pittsburgh, Pennsylvania
over a year ago
Penticton, Canada
over a year ago
Fishkill, New York
11 months ago

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Questions? Get answers from Hyatt Place Phoenix - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“According to other reviewers, the hotel is noisy due to highway noise. So choose a room on the backside like 311 - it was very quiet.”
 of 5 bubbles FloW68, 19 Feb 2017 | Read review
“I would book room facing freeway so you don't have the noise from the parking lot all night.”
 of 5 bubbles UtahAlice, 16 Jan 2017 | Read review
“Don't book near elevator guests are always noisy”
 of 5 bubbles CarolynnC828, 21 Dec 2016 | Read review
“NONE go to another hotel”
  • so close to the highway
 of 5 bubbles 510sarlat, 20 Nov 2016 | Read review
“definitely off the interstate side”
 of 5 bubbles NiklasV_12, 19 Oct 2016 | Read review
5 of 5