We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I couldn’t have been more disappointed with the total experience of this hotel if it was in Beirut in ‘79.
Seriously, first room, 303, was a smokers’ delight and stunk. We complained and was told someone would come to us and get us another room....More
Thank Vic A
Response from PrescottResort, General Manager at Prescott Resort & Conference CenterResponded 3 weeks ago
Dear Vic A,
Appreciate you taking the time in providing this feedback. We do take it to heart and will look to immediately remedy our shortfall. Would welcome an opportunity to speak with you to not only apologize more personally, but hopefully leave you with...More
The Prescott Conference Center was nice. The room was comfortable and the staff were very friendly. We stay there often to escape the valley. This stay was much better than the last time. The Casino is very smokey, I wish they would use a better...More
There’s a reason we continue to stay at this hotel. The views from this hotel are stunning! The rooms are beautifully decorated. The friendly staff go out of their way to be of assistance to you. There is an on site restaurant, salon and spa...More
Response from PrescottResort, General Manager at Prescott Resort & Conference CenterResponded 15 January 2018
Very happy to hear that the Prescott Resort & Conference Center is your place of choice when visiting Prescott. I have shared your comments with my team and they also express their gratitude and can't wait for your return visit.
Yours in hospitality,...More
Could not have had a better experience with the great staff of this hotel. Pulled in with a sick wife in the car and they got us into a room right away.
Left the next morning without my ipad and they shipped it to me....More
Thank Jeff L
Response from PrescottResort, General Manager at Prescott Resort & Conference CenterResponded 10 January 2018
Dear Jeff L,
Glad to hear that we took good care of you while you were at the Prescott Resort. We pride ourselves on exceeding our customers expectations. Hope you wife is feeling better.
Yours in hospitality,
I have stayed here innumerous times over the years and have yet to experience anything negative about my stays here...The front desk Manager Jaime and her staff are just wonderful and are always eager to make my visit there very enjoyable...The rooms are very comfortable...More
Response from PrescottResort, General Manager at Prescott Resort & Conference CenterResponded 8 January 2018
Thank you for taking the time to share your recent experience at the Prescott Resort. Very happy to learn that you had a wonderful experience, and am excited to share this review with Jaime and her team.
Look forward to welcoming you back to the...More
Response from PrescottResort | Property representative |
Thank you for your inquire. If there are stains found during the room inspection prior to the arrival of our guests, they are quickly removed. The only minimum stay requirement that we currently have in place is... More
Thank you for your inquire. If there are stains found during the room inspection prior to the arrival of our guests, they are quickly removed. The only minimum stay requirement that we currently have in place is over Memorial Day Weekend.
We look forward to welcoming you to the Prescott Resort soon!