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Scottsdale Suites on Shea

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Traveller (65)
Room & Suite (13)
Pool & Beach (7)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“red robin”(14 reviews)
“mimi's cafe”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star accommodation
All hotel details
Additional information
Offers from Scottsdale Suites on Shea
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Offers from Scottsdale Suites on Shea
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (999)
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992 results
Traveller rating
487
290
123
61
31
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LanguageEnglish
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487
290
123
61
31
Show reviews that mention
All reviewscountry inn and suitesred robinmimi's cafemayo clinichot breakfastbreakfast roomfree breakfastgreat place to staynice breakfastking suiteeasy accessconvenient locationspring trainingrooms are cleanbed was comfortablethe loopyogurt
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1 - 5 of 992 reviews
Reviewed June 26, 2018

If there was a rating less then terrible I would take it. We were treated rudely from check in on. Started with no soap in the bathroom, not to mention the smell so bad. The tub had hair in it plus soap residue on the...More

Thank lssales2018
Response from Brent G, General Manager at Scottsdale Suites on SheaResponded July 18, 2018

Hi Issales2018 - I'm terribly sorry to hear about the issues that you had during your stay. I'd love to speak with you privately to discuss how we can make this right for you. This is not the way that we run our business and...More

Hotel's Favourite
Reviewed June 5, 2018 via mobile

We stayed at the Scottsdale Suites because of the location and the price. Its very inexpensive and near everything. We came down to Scottsdale for DR appointments and it was perfect for our visit. We stayed a couple of nights and the room was clean,...More

Thank Robert H
Response from Brent G, General Manager at Scottsdale Suites on SheaResponded July 18, 2018

Thanks, Robert! We appreciate your time and business and look forward to seeing you again on your next trip to Scottsdale.

Reviewed June 3, 2018 via mobile

We have stayed here on multiple visits, love this location and the hotel is always welcoming and warm. Close to the freeway and good food. My kids love it. This photo of our family was actually taken by the pool.

Thank Maria R
Response from Brent G, General Manager at Scottsdale Suites on SheaResponded July 18, 2018

Maria, thank you for taking the time to review our property. We appreciate your choosing our property and are thrilled that you enjoyed your stays with us. Great pic!

Reviewed May 4, 2018

I'm not going to mince words, I think entering a breakfast room while Fox news blares its blather at high decibels is depressing! I asked the front desk if they would mind turning the volume down a little, and a minute later a woman who...More

Thank MaryBethWho
Response from Brent G, General Manager at Scottsdale Suites on SheaResponded July 18, 2018

Hi MaryBeth - We do keep the TVs on all day as some guests do prefer watching in the lobby / public areas instead of their guest rooms. However, I will make it a point to have my staff monitor the volume, as I agree....More

Reviewed April 1, 2018

Rooms were NEVER cleaned properly. Coffee pot not emptied,coffee cups not thrown out, never left soap & had to ask each day for extra supplies. It took 2 days for our sink to be fixed!!! Front desk was friendly & helpful when needed.More

Thank Marsha K
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded April 5, 2018

Dear Marsha - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More

View more reviews
About
Description
A beautiful, boutique hotel with easy access to WestWorld, Mayo Clinic, Spring Training baseball, plus great shopping, dining & nightlife. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Restaurant
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (65)
Room & Suite (13)
Pool & Beach (7)
Dining (2)
Questions & Answers
Ask a question
Kathie A
January 9, 2018|
AnswerShow all 3 answers
Response from Ibs24 | Reviewed this property |
Wow...this is news to me... I would call them immediately and see what’s up...there could be some changes you aren’t aware of and some unpleasant answers!
0
Votes
rpulk13
January 2, 2018|
Answer
Response from Ibs24 | Reviewed this property |
Sorry but we are not at all experienced with their shuttle service. We know they have shuttles but I would suggest calling the property directly.
0
Votes
Kim O
May 7, 2017|
AnswerShow all 5 answers
Response from ManagementTeamGMCIS | Property representative |
We do provide a courtesy shuttle within 5 miles of the hotel. Unfortunately, the airport is over 20 miles away from the hotel and we don't provide transportation to the airport. The best two options are to take a cab or... More
0
Votes
Room Tips
"A different hotel"
Read review
"3rd floor but no ice"
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"Higher courtyard rooms are more quiet than parking lot or poolside rooms."
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"Because the pool is open 6am to 12 midnight you may want to book a room away from the pool."
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