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The Canyon Suites at The Phoenician

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Canyon Suites at The Phoenician
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415 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Cleveland, Ohio
Reviewed 20 January 2016

My husband and I spent our 30th Anniversary at The Phoenician. The service and room accommodations were outstanding. Our room overlooked the pool and camelback mountain. It was the perfect retreat until someone in one of the adjoining rooms decided to smoke in their suite. The smell started coming from the vent in our guest bathroom and permeated our whole...

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Helpful?
18Thank j0an1616
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Dear j0an1616, we thank you for your valuable feedback as it helps to ensure our continuous improvement. Please know that smoking is not permitted in any of our guest rooms or suites and failure to adhere to this rule results in a very hefty fine. That being said, for the present time being guests are still permitted to smoke on...

Fort Worth, Texas
Reviewed 18 January 2016

This is my first choice of hotels in Scottsdale! Everything about it is awesome. The service is very good. Everyone calls me by name. Room service is very good too! Lots of choices. The rooms are excellent! Great beds, big spacious bathrooms, and lots of new movies available in the room. The Canyon Suites are part of the Phoenician, so...

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1Thank jshoppa
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We think you are pretty awesome as well! Thank you for the fantastic review and for your continued loyalty. Hope things are well back in Texas and we look forward to your return!

Chicago, Illinois
Reviewed 23 December 2015 via mobile

My husband, daughter, and I stayed at the Canyon Suites to escape the city and enjoy a relaxing week away with our daughter. We travel both domestically and internationally on a regular basis. The rooms were very nice to the resort's credit, however for the cost, I was not overly impressed with this resort. I would have rather spent the...

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Helpful?
18Thank ashleywiersma
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We are very sorry to have caused disappointment during your recent visit to the Canyon Suites. During times of frigid temperatures and low occupancy the Canyon Grill will occasionally, not often, but occasionally close early. That being said you always have the option of ordering from our expansive 24-hour in room dining menu or from any of our other five...

Dix Hills, New York
Reviewed 15 December 2015 via mobile

My husband and I spent 3 great nights at canyon suites. From the second we walked in the door til we left it was a great vacation. The concierges are all wonderful. They took care of all our needs. The parking attendants, the pool staff and the happy hour staff were also great. I would highly recommend this property.

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Helpful?
Thank Marcig3
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the kind recommendation and five star review! Our property would certainly not be the same without the individuals who put their hearts into it each day. Thank you for recognizing their service. We hope to see you for a return visit soon!

Berkeley, California
Reviewed 10 December 2015

I have stayed at the Phoenician several times over the past decade but this was the first time at the Canyon Suites, the hotel within the hotel, and what a delight this was. We had a Thursday through Monday stay for 2 sisters and their husbands, who live at opposite ends of the U.S., and don't have an opportunity to...

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1Thank BerkeleyJohn
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

It was our honor to host your family gathering this past November. I am glad you found our accommodations comfortable for your large party. At 1,800 square ft. in total our two-bedroom suites are the size of many homes! I cannot help but to chuckle at your remark regarding the Canyon Ambassadors' verbiage. We sure do love saying yes around...

Long Island, New York
Reviewed 7 December 2015

My wife and I just spent a long weekend at The Canyon Suites and it was truly perfect. The amenities are top notch, including great food (we had dinner at Relish and breakfast one morning in the main hotel as well as lunch every day at the pool), massages at the spa (we each had two massages and while I...

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Helpful?
Thank Pgosule
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

It sounds as though you had nice relaxing Scottsdale getaway! Thank you for all of your feedback. Our goal is to make sure that your are pampered from the moment you arrive, all the way up until departure. I am so glad that you brought your wife's spa experience to the attention of our Ambassadors and allowed us the opportunity...

Tucson
Reviewed 26 November 2015

This is our third year at the Canyon Suites. It is always excellent and this year was no different. Although maybe even a little better. We travel with our two teenagers, this time to celebrate our wedding anniversary. We travel a lot and without a doubt this hotel provides the best service we have ever experienced. The suites are lovely...

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Thank ph5603
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Greetings Pam, it is so nice to hear from you! Thank you for your glowing review and for being our loyal return guest. Extra special thanks for your remarks regarding Danae and Kayla, two of our brightest shining stars. Each of them, along with the entire Ambassador team, takes tremendous pride in making sure our guests have memorable vacations. They...

Newark, New Jersey
Reviewed 15 November 2015

My wife and I just returned from a 5 day stay at the Canyon Suites, meeting dear friends there for the fourth year in a row. Everything about our stay was fantastic. The suites are beautiful and extremely spacious with magnificent views of either the private pool and cabanas, nestled up against Camelback Mountain, or the golf course with all...

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Helpful?
1Thank CharlesOransky
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Mr. Oransky, thank you for your praise and continued loyalty to the Canyon Suites! We loved hosting you and your wife once again this year. Your description of the property could not have been more accurate and I know future guests will most certainly benefit from reading your commentary. Also, a heartfelt thanks for your mention of the Canyon Ambassadors....

Destin, Florida
Reviewed 8 November 2015

The property and service and rooms were all on par with a top 5 star resort. The property was typical of a four seasons hotel, but the rooms were huge and the service was a good as any 5 star we've ever stayed at. Excellent experience all around.

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1Thank jsprenkle
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for affirming our five-star accolades. We know that you have many options to choose from when traveling to Scottsdale and we certainly appreciate you making the Canyon Suites your destination of choice. Myself and the Canyon Ambassadors look forward to welcoming you back, hopefully soon!

Sarnia, Canada
Reviewed 26 October 2015

Our family stayed of 7 stayed at canyon suites on the second floor the second week of October. We had a beautiful suite with adjoining rooms and gorgeous views from the balcony. Very clean, very comfortable and service exceptional. Staff very personable and could not do enough for you. Pools were well maintained and children loved the water slide.

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3Thank Travelling172
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am glad to hear that you and your family enjoyed your accommodations, panoramic view of the beautiful surrounding desert, and personalized Ambassador service. The waterside is a favored point of interest of children and many adults who are children at heart! We hope to see you back for many more family memories in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Canyon Suites at The Phoenician is Arizona's premier AAA Five Diamond, Forbes Five Star resort destination. Guests enjoy a daily, complimentary artisan breakfast, a private infinity pool, chauffeured transportation throughout the resort and to nearby shopping areas, as well as priority dining reservations on property. ... more   less 

Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $468 - $1,077 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
The Canyon Suites At The Phoenician Scottsdale, Arizona
Hotel Style:
#1 Spa Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Canyon Suites at The Phoenician staff and other travellers.
13 questions
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Yarmouth, Canada
Riverside, Illinois
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf course view for quieter side of resort.”
Joebuyer, 9 May 2017 | Read review
“Golf course view suites are lovely”
kateandpeter27, 2 May 2017 | Read review
“Golf and/or mountain views offer the most privacy.”
J3148VCangelar, 30 Apr 2017 | Read review
“Golf view rooms are quiet with lovely view”
995SharonB, 11 Apr 2017 | Read review
“Our room was actually quite quiet even for being on the ground floor & near the pool. Seems pretty sound proof actually.”
carole_chi09, 23 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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