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Courtyard Scottsdale Salt River

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207 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Scottsdale Salt River
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Showing 206: English reviews
Reviewed 3 weeks ago

I never have the time to make reviews but this hotel and its employees deserve the time and credit. This hotel is an incredible property with by far the best customer service of any Courtyard in the Country. Kristy in particular is phenomenal. They are always willing to go the extra mile to make sure your stay is perfect.

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Helpful?
Thank Kellie F
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

WOW! Your review about our service and Kristy is really heartfelt. Thank you for the time to share your experience on TripAdvisor. We all thank you and are excited to welcome you back the next time you visit Scottsdale!

Albuquerque, New Mexico
Reviewed 3 weeks ago

Upon our arrival everyone seemed to jump for joy; very happy and sincerely interested in our welfare. I was very impressed with the gentleness and kindness of Kristy Dodd. She was attentive and went out of her way or beyond expectations to make certain we were welcome.

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Helpful?
Thank mbanksclark
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Wonderful comments about the kind and gentle Kristy!! I am appreciative that you took the time to mention her on this review. Kristy is an incredible lady and we are honored to have her working with us. Thank you for your thoughts!

Dallas, Texas, United States
Reviewed 3 weeks ago

I unfortunately had to travel for Christmas at the last minute. I chose the Courtyard because of it's location to friends and family. The hotel property looks great and the room was terrific. The best part of the visit was the service. The guest service agent, Kristy, checked me in on Christmas Eve and was extremely helpful. She found me...

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Helpful?
Thank Stikupon
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Happy to hear that Kristy made you feel special during your stay with us over the holidays. Our goal is to make everyone feel at home when they stay with us and I am happy that we made a great impression on you. Thank you for indicating that you will stay with us the next time you come to town,...

Greensboro, North Carolina
Reviewed 3 weeks ago via mobile

First of all, it is a rare occasion when I find myself primed to actually leave a review about an establishment. This is such an occasion. Second, what hotel employs its own "Evening Experience Supervisor," Desiree Clark? The Courtyard at Salt River, that's who! I would be remiss without mentioning Kristy at the front desk, who took me to my...

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Helpful?
Thank Deborah M
Reviewed 3 weeks ago via mobile

Kristy from the courtyard Marriott on Pima road was very nice and efficient. It is a very nice place and the help is awesome. The rooms are just right. I would defiantly go back again and again. Love the parking availability, it is very convenient.

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Helpful?
Thank Victoria D
Denver, Colorado
Reviewed 3 weeks ago

The staff is very nice and helpful. The entire property seems brand new. Classic, new Courtyard setup. The Bistro still doesn't work for me. 5 minutes to get a coffee. 10 minutes to get breakfast. Not the staff's fault. Just a really bad model for business travelers. My family came on this trip so the Bistro was OK for them....

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Helpful?
Thank TonyD_80202
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you very much for your review of your stay with us. I love that your impression of the property is that it is new. We are proud to say that we will be celebrating our 5th anniversary this April. I am fortunate to have a wonderful team that has so much pride im making sure our hotel always looks...

Clarkdale, Arizona
Reviewed 3 weeks ago

Kristy was warm and friendly. She was accommodating and had a pleasant personality. She greeted us promptly and was guest oriented. Rooms were clean with tastefully decorated. The beds were not as comfortable as we had hoped. Restful environment.

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Helpful?
Thank betterweigh1
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

I am glad that you had a pleasant experience during your stay at my hotel and that Kristy was warm and friendly. She makes sure that every guest she comes in contact with knows her name and knows that she is there to ensure they have a memorable stay. I am glad that you enjoyed the restful environment of the...

A TripAdvisor Member
2 reviews
Reviewed 3 weeks ago via mobile

This place is one of the best Courtyards I've stayed at when checking it the luggage carts were all in use Desiree the evening supervisor sent a young man Edgar to help with our bags after getting in our room Desiree checked to make sure all was well.This places is the best as a Elite member I will let it...

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Thank A TripAdvisor Member
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

As we value our Elite members and appreciate your loyalty to Marriott - thank you for this review of your experience. Desiree and Edgar are truly committed to making sure that every guest has a great experience. I am pleased that they took great care of you during your arrival. My team and I look forward to welcoming you back...

San Diego, California
Reviewed 4 weeks ago via mobile

Kristy, you have to know how amazing you made us feel last night! First time ever at your adorable property. The whole experience was such a surprise. The lobby is a wow! Entertainment playing great tunes upon arrival, what a great welcome! Cheese plate, wine glasses, coffee cups for morning.....this place exceeded my expectations beyond belief. I could have stayed...

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Helpful?
Thank Ginny V
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

This review is one of my favorites that I have received. To say that Kristy "knocked your socks off" brought the biggest smile to my face. That is what awesome service is about and I am delighted that Kristy was that for you. I am really appreciative of your comments on the lobby experience and the entertainment that we provide....

Reviewed 4 weeks ago

The Courtyard Marriott is a smaller hotel, very clean and well apointed with the most friendly and helpful staff. My hats off to Kristy, she made us feel welcome after a long and boring ride. She also gave great recommendations for eateries in Scottsdale. The next morning we had breakfast at Butters resturant. I highly recommend the grits. They are...

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Helpful?
Thank Michelle W
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

I am so pleased that you enjoyed your weekend in Scottsdale at my hotel. Thank you for recognizing Kristy for her welcoming service - she loves to make a difference with every customer she meets and I know she did with you as well. I love the restaurants that you visited as well! Come back and stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Scottsdale Salt River

Address: 5201 N Pima Rd, Scottsdale, AZ 85250-2631
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $159 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Scottsdale Salt River 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Scottsdale Salt River Arizona
Hotel Style:
#2 Green Hotel in Scottsdale
#19 Business Hotel in Scottsdale
#31 Romantic Hotel in Scottsdale
#38 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Scottsdale Salt River staff and other travellers.
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Questions? Get answers from Courtyard Scottsdale Salt River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm on 3 of 4 - but it all seems quite and good. Very clean and new.”
 of 5 bubbles sbroomer, 9 Jan 2017 | Read review
“Pool view is nice...all r nice.... some rooms have balconies...very lovely!”
 of 5 bubbles ZEBRAQUEEN, 8 Jan 2017 | Read review
“I always prefer the top floor”
 of 5 bubbles S6313TEjamesc, 6 Jan 2017 | Read review
“rooms facing north give you a view of the mountain range.”
 of 5 bubbles tdalton2017, 6 Jan 2017 | Read review
“If you can swing it, get a room with a balcony that overlooks the back of the hotel”
 of 5 bubbles lawmom99, 2 Jan 2017 | Read review
5 of 5
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