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The Westin Kierland Resort & Spa

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The Westin Kierland Resort & Spa
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2,302 Reviews from our TripAdvisor Community

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Showing 2,249: English reviews
Ft. Worth , Texas
Reviewed 7 April 2014

We are currently staying here for conference/vacation. Unbelievably beautiful grounds and great location next to shopping/restaurants. We are not folders but the course looks amazing. Pool areas for children and adults only. Food is good and service is impeccable. Will return!!

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Helpful?
Thank rickandleigh
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to provide some feedback from your stay and it sounds like you had a successful conference. Hopefully you found a little free time to get out and take advantage of all of our Resort amenities. We look forward to the opportunity to welcome you back to The Westin Kierland, when...

Oakville, Canada
Reviewed 6 April 2014

My family vacationed in Scottsdale over the March break and stayed at the Kierland Resort. As expected, the resort had a great kids pool and when it got busy, we headed to the adult pool next door. The restaurants had great service and food. The resort is located within walking distance of the Kierland Commons. We regularly walked over for...

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Helpful?
1Thank Wendy R
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent visit. We truly value guest feedback and appreciate that you have provided us with yours. We are delighted that you enjoyed your spring getaway at our Resort and hope that you got the perfect mix of relaxation and FUN during your time with us. Our...

alabama
Reviewed 1 April 2014

This was our second stay at this property for a conference. Seems as if it just keeps getting better. Rooms are great, food is excellent and the staff comes together as a well trained and caring group of folks. As you might expect, a resort in the Scottsdale area must be above the best to survive and this one does...

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Helpful?
Thank Jack P
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, First and foremost, thank you for being a repeat guest of The Westin Kierland Resort & Spa. We know there are many excellent resorts around the valley and we are honored that you elected to stay with us on multiple occasions. We are delighted that you had a great experienced and are thrilled to hear that you enjoyed...

Reviewed 31 March 2014

If you don't want to stay in a lower scale hotel or motel then you should consider this hotel as an option. The lobby is one of the coolest lobbies I have ever seen. They have very well trained employees. They are all very helpful, kind, and friendly. They prices are one of the cons of this hotel, it is...

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Helpful?
Thank Waves2
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for posting a review about your recent visit to The Westin Kierland Resort & Spa. We love receiving feedback from our guests and appreciate that you took the time to share details about your stay. We are delighted to hear that you had the opportunity to experience the Kierland FlowRider and hope that you were able...

Denver, Colorado
Reviewed 30 March 2014

Our family has stayed at the Westin Kierland resort 3 years in a row, once in Casitas, twice in main hotel. Simply put, it's location and onsite options make for an entertaining time for all. - The main pool is fun; lazy river, slide and new Flowrider surf simulator are great for adults and kids. March can get crowded, typical...

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2Thank Z68
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to provide such a detailed recap of your stay. We really appreciate your loyalty with us and glad it has become an annual ritual for your family to spend Spring Break at The Westin Kierland. It sounds like you had a wonderful time exploring all of our Resort amenities from...

cincinnati, ohio
Reviewed 30 March 2014

We just completed a 4 night stay and were so disappointed with the experience. We stayed as part of a conference and had two rooms with our two older children, (twenties). I have never rated a hotel as low as this and we would never stay again. Below are the pros/cons: Pros: Pretty location, comfortable beds, very quiet rooms, close...

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1Thank cincymom5
Thunder Bay, Canada
Reviewed 30 March 2014

As a Canadian who has to endure extremely long winters, we generally look to go places that we are guaranteed comfortable surroundings, good service, good weather, great golf, nightlife, good shopping and a relaxing stay. The Westin Kierland Resort will not disappoint. If they could control the weather, I am sure they would do that too. A buddy and I...

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Helpful?
Thank murtle264
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post about your recent stay at The Westin Kierland Resort & Spa. We value receiving guest feedback and appreciate your positive review and recommendation. We are happy to hear that you had a great experience soaking up the warm, Arizona sun. It sounds as though you took full advantage of many...

Ann Arbor, Michigan
Reviewed 30 March 2014

Stayed here recently for a meeting, and really had a wonderful experience until it was time to check out, which was so poor I'd think twice before staying here again. Upon arrival, I joined a colleague who'd arrived the night before in the room she was already checked into. I had a good salad at the restaurant downstairs, which they...

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Helpful?
Thank GoBlue_traveller
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, We are extremely sorry to hear that you did not enjoy your experience at our Resort. It is our goal to provide exceptional, five-diamond service to our guests and it is evident after reading your review, that we missed the mark in several areas. We truly appreciate your loyalty to the Starwood Preferred Guest Program and apologize that...

Albuquerque, New Mexico
Reviewed 29 March 2014

The Kierland is a conference hotel masquerading as a resort. The staff is poorly trained and other than front desk and concierge desk personnel, the service is uneven at best. I admit I got off to a bad start on the most recent visit when they did not honor a rack rate reservation and gave me a standard room when...

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Helpful?
Thank Victor J
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Victor, Thank you for sharing details about your recent visit to The Westin Kierland Resort & Spa. We truly value guest feedback and appreciate that you took the time to provide us with yours. We are sorry to hear about your dissatisfaction with your stay. We are committed to providing a high level of customer service to all of...

Beaufort, SC
Reviewed 29 March 2014

We stayed at this hotel for a professional meeting. When we checked in, we were not given any information about the facility or the shuttle service or anything. We went to our room and found that, although we had requested a king bed, we had two doubles. A call to the "service express" line resulted in my being told that...

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Helpful?
Thank liveoak33
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay. We really appreciate the feedback as it is an important learning tool for our entire staff. We are very sorry to hear about the challenges you had during your stay and never want a guest to leave with that as their impression of the Resort....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 

Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: $308 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Reservation Options:
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
The Westin Kierland Resort & Spa Scottsdale, Arizona
Hotel Style:
#7 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kierland Resort & Spa staff and other travellers.
30 questions
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Seattle, Washington
10 days ago

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Questions? Get answers from The Westin Kierland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms towards the back have a view of the mountains and golf courses. Ask for a central room if you don't want to walk a lot.”
  • View out back of the golf course and mountains
 of 5 bubbles jonp276, 19 Mar 2017 | Read review
“View to the Golf”
 of 5 bubbles 111jol, 13 Mar 2017 | Read review
“Some of the rooms basically look at connecting walls or interior patios, ask for an outside room.”
 of 5 bubbles TLCWorld, 11 Mar 2017 | Read review
“Better to get a room facing the golf course”
 of 5 bubbles nodrama1, 6 Mar 2017 | Read review
“Any room is great”
 of 5 bubbles Lorisong, 5 Mar 2017 | Read review
5 of 5