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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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822 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Reviewed yesterday NEWvia mobile

!! Hotel is not easy to find!! We drive around 3/4 times before we found it! Hotel staff is amazing, we asked for a king size bed (travel agent booked us in a queen room) and it was no problem for them changing it (upon availability) staff at the desk is really helpful and nice, the rooms are big and...

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Thank 304Deb
Baltimore, Maryland
Reviewed 2 days ago NEWvia mobile

Really enjoyed the pool area. Room was comfortable. Breakfast was good with nice dining area. Shuttle available though we did not use it. Convenient location near Old Town area. Would stay here again.

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Thank Beautifuldays2013
Reviewed 6 days ago NEW

This is really a great place to stay! We had a large suite with balcony overlooking the pool. It was quiet and comfortable. The staff were extremely helpful and upbeat and the courtesy van was at our disposal whenever we needed to be transported to restaurants, etc. The free buffet breakfast was comprehensive and well-thought-out. If I needed to be...

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Thank Bart B
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Bart B, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Trisha...

Minnesota
Reviewed 2 weeks ago

We stayed here for one night. Our suite is nice but is a bit outdated. We asked for a quiet room, and were given a suite in the third floor. Beds are comfy and breakfast is nice, but Happy Hour with just nachos is a bit disappointing. We could hear voices of other guests from the parking area at 4...

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Thank RNA-MN
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear RNA-MN, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to...

Reviewed 3 weeks ago via mobile

This hotel is situated near very busy crossroads, and there is a business next door that is very active at all different hours of the day, night and early morning. Garbage trucks, cleaners, delivery vehicles. The hotel is an older hotel I would suspect because the floors are not very sound proof. You can here every footstep of the people...

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Thank CS P
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear CS P, It was kind of you to note our spacious accommodations and friendly service despite not experiencing a good night's sleep. We strive to make sure all our guests leave well rested, so I sincerely regret that we fell short during your visit. We appreciate your attention to reviewing our hotel as it heightens our awareness. Thank you...

Williams, Arizona
Reviewed 3 weeks ago

The stay at Holiday Inn express deserves great appreciation for excellent service and good work. Every little detail is taken care of. The room is clean ,new, warm and balmy. Beautiful interiors, clean toilets, good quality free amenities and a little private space as well. Complimentary Beer , coffee and breakfast , awesome. Esp the breakfast is beyond description, veg.omelettes,...

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Thank reubenaero
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear reubenaero, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your...

Merthyr Tydfil, United Kingdom
Reviewed 3 weeks ago

Couldn't have looked after our big group any better, thanks to al the staff. Location is amazing for old down, a few minutes walk but away from the noise. Quiet rooms, uninterrupted nights sleep. Free courtesy bus was a great addition. Rooms clean and tidy, serviced everyday. A top quality hotel for mid price range costs.

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Thank MerthSAGS
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear MerthSAGS, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your group's expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Trisha Ryno General Manager

Carmichael, California
Reviewed 3 weeks ago via mobile

Love staying here. Close to Scottsdale Stadium (under half mile), free local shuttle, good breakfast, beer wine cookies in the evening. Clean and friendly. Perfect! Maybe it's the climate. Thanks for another great visit!!

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Thank amcanrer95
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear amcanrer95, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Trisha Ryno General Manager

Irvine, United States
Reviewed 4 weeks ago

We held a corporate meeting here and had a great room and very helpful staff. Great location and close to folks coming for Spring Training too. The sales manager went out of her way to make sure we were accommodated and everything was ready on time. Also, very close to bathrooms and the lobby for guests. Not a huge room,...

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Thank T Y
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear T Y, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your meeting was a success. I appreciate you choosing our hotel while in the area and we hope to see you again on a...

Northern California
Reviewed 4 weeks ago

Staying here for a Spring Training adventure is the best! If you are a S.F. Giants fan, you will find a lot of "Giant Love" here. Staff were all wearing Giants shirts! Staff is friendly and helpful! Shout-outs to front desk folk: Pam, Jeremy, Rosie, Darryn, Shelby (sorry if I missed anyone!) Free shuttle service to local places. Rooms are...

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Thank Donna1419
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Donna1419, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our fun service and central location. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Trisha Ryno General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $154 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the one aroiund the corner”
reubenaero, 2 Apr 2017 | Read review
“3rd floor (top) is the quietest. Balcony rooms overlook the pool, so you will hear pool noise.”
Donna1419, 24 Mar 2017 | Read review
“Ask for a poolside balcony room, they have a small deck.”
tbonesizzle5, 8 Mar 2017 | Read review
“Poolside is great”
jand711, 10 Feb 2017 | Read review
“There are poolside rooms available that little balconies to sit outside.”
bsabol1407, 4 Feb 2017 | Read review
5 of 5