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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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800 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 755: English reviews
USA
Reviewed 2 weeks ago

Awesome place, very nice facilities, and an awesome and helpful staff. The evening treat is something special and well attended, lots of fun. The pool and grounds were exceptionally clean, and the hotel was a pleasure to stay in. The Shuttle service is beyond expectations, makes a trip to old town a lot more comfortable. And after 10 the staff...

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Helpful?
1Thank Clayton C
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Clayton C, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our friendly service and ample amenities made for a nice experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Trisha Ryno General Manager

Kitchener, Canada
Reviewed 3 weeks ago

We booked this hotel because we wanted to be near Old Town area. It was perfect - close to everything - you can walk to the old town area. our room was clean, the evening happy hour was good, breakfast was sufficiently filling. The best thing was the staff - so friendly at all times - kudos to management and...

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Helpful?
1Thank Phil G
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Phil G, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our location, cleanliness, amenities and staff. We appreciate your patronage and hope to see you again soon. Best, Trisha Ryno General Manager

Libertyville, Illinois
Reviewed 3 weeks ago via mobile

I stayed one night as friends were arriving early the next day. Staff was very welcoming but although I had requested a high floor they put me in a room on the second floor. The ceiling had poor sound insulation so I could hear lots going on above my head. Ask for the top floor.

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Helpful?
Thank Okeydokey1956
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Okeydokey1956, We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment in the room type you were assigned. We strive to provide every guest with a flawless stay and we clearly missed the mark. It was kind of you to note our welcoming association and we hope to have the opportunity to host...

Ottawa
Reviewed 4 weeks ago

I stayed at this hotel for five nights while attending the Barrett-Jackson Collector Car Auction. It is well-situated on the edge of Old Town. The drive from the airport took about 15 minutes. The Barrett-Jackson auction was a similar distance from the hotel. The check in was efficient and there were always two or three friendly staff at the counter...

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Helpful?
1Thank FussyVacationers
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear FussyVacationers, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your...

Greenwich, New York
Reviewed 4 weeks ago

Made a reservation through Travelocity and chose this hotel. The minute we walked in we were greeted with smiles and very helpful personnel.There is a great free breakfast every morning, free beer and wine from 5:30-7 during the week. Staff could not have been more helpful. Will stay here again next year!! Also a great location.

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Helpful?
1Thank cdd919
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear cdd919, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Trisha Ryno General Manager

Reviewed 4 weeks ago via mobile

My father and I stayed here while in Scottsdale for Barrett-Jackson. The hotel is located very close to everything in the area. 15min to Westworld. The staff is amazing in everyway. Very attentive on knowleable about the area. Especially the manager Shelby. She was extremely welcoming and acomindating in everyway. She made the stay very pleasant.

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Helpful?
Thank Kyle E
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Kyle E, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Trisha Ryno General Manager

Seattle, Washington
Reviewed 12 January 2017 via mobile

Very nice hotel. Very comfortable clean rooms. Quiet got a good nights sleep. Breakfast was better than most. Staff was very friendly. Reasonable rates and good location. Would recommend to friends. Will stay here again.

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Helpful?
Thank Ryder R
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Ryder R, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank...

Plainfield, Illinois
Reviewed 7 January 2017

Stayed during the week of Jan 2. Pam was able to check us in early and gave us great tips on things to do in the area. Short walk to old town shopping. The hotel and room was very clean and they had a great breakfast and manager's reception. I will definitely stay here when visiting Scottsdale in the future....

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Helpful?
2Thank christineanddenny
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear christineanddenny, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Trisha Ryno General Manager

Reviewed 5 January 2017 via mobile

We stayed at the Holiday Inn in November for the ironman race. The hotel was in a great location for both the race and enjoying Scottsdale. The management and team went above and beyond in looking after us. In particular I had left behind a personal belonging and the manager, Deonte, and his staff ensured that I was able to...

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Helpful?
1Thank George C
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear George C, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Trisha Ryno General Manager

Salmon Arm, Canada
Reviewed 22 December 2016 via mobile

Staying in a suite with two rooms, 2 queen beds, good size, very clean, and very quiet The pool area is outside but open year round and is again very clean and salt water. Which is nice to not be in chlorine.

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Helpful?
Thank Dwaynev
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Dwaynev, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Trisha Ryno General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $190 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside is great”
 of 5 bubbles jand711, 10 Feb 2017 | Read review
“There are poolside rooms available that little balconies to sit outside.”
 of 5 bubbles bsabol1407, 4 Feb 2017 | Read review
“Get the pool side units, nice pool view and off the street.”
 of 5 bubbles ClaytonC364, 2 Feb 2017 | Read review
“First floor rooms are noisier with the restaurant next door and a very busy lobby!!”
 of 5 bubbles Wanderer790, 27 Nov 2016 | Read review
“Ask for room with patio on interior. I will next time.”
 of 5 bubbles MKVogelsang, 6 Nov 2016 | Read review
5 of 5