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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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777 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 732: English reviews
Ontario, Canada
Reviewed 23 August 2014

This place was an unexpected surprise in Old Town Scottsdale. This is not a 5-star in the sense of the opulent, historical, marble, hotels of Eastern Europe. This hotel has earned its rating through excellent service. We loved this hotel! The hotel provides a transfer from the airport, but be prepared to wait at least 20 minutes. Calvin was our...

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Helpful?
1Thank BluePointer
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear BluePointer, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments with Calvin and Shelby. We look forward to seeing you upon your return to...

Flagstaff, Arizona
Reviewed 19 August 2014

First let me say the staff was the best I want to say her name is Chandra ?? maybe.. But she was great we really enjoyed our room as they are like a suite about as close you can get . nice sitting area with desk . with doors to seperate the bedroom part as well. And the cookies were...

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Helpful?
Thank AzFr8train
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear AzFr8train, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Trisha Ryno...

Vail, Arizona
Reviewed 19 August 2014

Stayed the night on a Friday night. The property is average at best but clean. The staff on the other hand was/is outstanding. I believe the staff pushes the rating from average to very good. The breakfase was also good. My wife really liked the cinnamon roles and I appreciated the turkey sausage links. We stayed in a suite. The...

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Helpful?
Thank John C
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear John C, I’m so glad you enjoyed our clean hotel and location. Thank you for recognizing the staff, I will be sure to share your kind comments. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host...

Reviewed 16 August 2014

I've stayed in this hotel on two separate occasions. Price is right and location is central to old town Scottsdale. Pros: -I asked for a quiet room on both occasions and am happy to report that both rooms were very quiet. I'm a light sleeper, so this was important. I stayed on the third floor both times. The first room...

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Helpful?
1Thank DavidinAnaheim
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear DavidinAnaheim, It’s nice to hear from you. Your sincere review, which highlights strengths and areas for improvement, is extremely valuable as it allows us to improve future guest experiences. Thank you for staying with us and we hope to see you again. Best, Trisha Ryno General Manager

San diego
Reviewed 15 August 2014

Rooms are spacious clean and up to date. Free wifi and wired is available in te room is great for getting business done. The free breakfast saves time and mint and is really good. I be back thank you all for the great service.

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Helpful?
Thank Islandboi77
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Islandboi77, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Trisha Ryno General Manager

Reviewed 14 August 2014

Summer vacation with 3 kids, the suite was great. 2 queen beeds and a pull out sofa in 2 rooms with a door seperating the areas. Nightly happy hour that was great for my wife and I, the kids could swim and we could relax before hitting the great places to eat that are really near by. I highly recommend...

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Helpful?
1Thank Ron T
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Ron T, We’re happy to hear from you, and glad you enjoyed your stay with us. We appreciate you and your family choosing to stay with us while here on vacation. I’m pleased to hear we were well suited for your family travels. We appreciate your feedback and hope to see you again soon for more family fun. Best,...

Lichfield, United Kingdom
Reviewed 9 August 2014 via mobile

Can not rate this hotel high enough. They accepted a group of 13 at 24 hours noticed, turned around 4 rooms for us so our group could stay together, even advised me to book through kayak for the extra night we wanted to stay as we would get it cheaper. Really great service.

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Helpful?
Thank Ben L
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Ben L, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with our team. We enjoyed...

Toronto, Canada
Reviewed 4 August 2014

Beautiful property. Comparable prices. Two blocks from Scottsdale Stadium, spring training home of the San Francisco Giants. Friendly and efficient staff. Clean rooms. Buffet breakfast. Happy Hour Wednesday and Thursdays. Near to downtown cultural activities. Not far from a shopping center. Would highly recommend this hotel to anyone.

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Helpful?
1Thank billyjames2014
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit....

San Francisco, CA
Reviewed 3 August 2014

I am sitting at the Holiday Inn Express Scottsdale in Old Town, and figured it's about time I wrote a review about this place. As a business traveler, I usually pick the big boxes, but there is just something about this place that I love. The rooms are clean and roomy and have everything you need (fridge, extra sitting area...

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Helpful?
3Thank JamiSF
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

JamiSF, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. I will be sure to share your kind remarks. We are delighted to be your...

Coarsegold, California
Reviewed 1 August 2014

We have stayed at this companies properties from so. calif to so. dakota and must say that, hands down, this property is stellar, from accommodations to staff. Location, dining suggestions and free shuttle within limited area is unbeatable. This was a one night, limited time "stay over" for us. We are already making plans for this to be a destination...

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Helpful?
Thank Linda V
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Linda V, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Trisha Ryno General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $149 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#5 Best Value Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
11 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are noisier with the restaurant next door and a very busy lobby!!”
 of 5 bubbles Wanderer790, 27 Nov 2016 | Read review
“Ask for room with patio on interior. I will next time.”
 of 5 bubbles MKVogelsang, 6 Nov 2016 | Read review
“Top floor overlooking the pool was good.”
 of 5 bubbles Caroline067, 4 Nov 2016 | Read review
“We were upstairs and the quiet was great. I spoke with guests on the first floor and they said they enjoyed peace and quiet too.”
 of 5 bubbles StChienne, 24 Oct 2016 | Read review
“Great Staff”
 of 5 bubbles streetwalker911, 13 Oct 2016 | Read review
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