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The Westin Kierland Villas

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Certificate of Excellence
GreenLeadersBronze level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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The Westin Kierland Villas
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1,427 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
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Billings, Montana
Reviewed 2 days ago NEWvia mobile

We have been coming to the Westin Kierland for 5 years. The first year we didn't realize the Villas existed. The second year we visited we stayed at both the resort and the villas. This year has been very exceptional to me because I realized we have had literally the same employee in the service areas as we did five...

Thank Inkinthesun
Westchester, NY
Reviewed 9 April 2017

This is a beautiful, relaxing resort that has a tropical feel. As we played poolside under the palm trees and lush vegetation, it was reminiscent of an island vacation. The staff was attentive and friendly, and the concierge service (Nicole) was instrumental in helping is plan a great vacation and saved us money on several activities, such as the Pink...

2Thank VacationLover324
About Hotel's Favourite Review
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

I love your description of the feel of our property. Thank you for posting your thoughts. I certainly look forward to your next visit with us. Best regards, Scott Caldwell

Queens, NY
Reviewed 3 days ago NEWvia mobile

My husband, 3-year-old son and parents stayed for four nights. -Beautiful, great-smelling lobby. -We loved that guests who didn't want to be around kids could go to the relaxation pool, while families could hang out in the recreation pool area, which has a volleyball net, a slide (for guests 42" and up) and a separate kiddie pool. There's a fountain/sprinkler...

Thank Mereditor
Colorado City, Colorado
Reviewed 5 days ago NEWvia mobile

To start, I am gratefully a platinum member of Starwood. 9 times out of 10 I am extremely happy with Westin's and love the Starwood brand overall. This property definitely feels like a timeshare/condo property - because it is. The grounds were just ok - pools were small - our upgraded room was dark. We did walk over to the...

Thank crapipa
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

Thank you for becoming a platinum member of Starwood. I appreciate your loyalty and apologize we fell short of your expectations. We do ask our room attendants not to run the dishwasher with less than 6 pieces, and will follow up with additional training on this point. We are undergoing a full renovation. Perhaps you will give us another try...

Plymouth, Michigan
Reviewed 6 days ago NEW

WOW. Went their for a conference that was at the neighboring resort/hotel. We got the overflow room. Having been at the hotel last year, this place was AMAZING. A suite sized room. Beautiful views and a Deck with privacy. stove, fridge, microwave, utensils and dinner ware. What else could you ask for> The grounds were immaculate. The restaurants were great...

Thank MarisasDad
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

I'm happy you were able to stay with us while attending your conference. Your comments and praise are greatly appreciated. We are commencing a complete renovation next week, so I hope you'll return soon and experience our updated rooms in the future. Best regards, Scott Caldwell

Poughkeepsie, New York
Reviewed 1 week ago NEWvia mobile

We got our first room and it was very nice. Until I smelled urine from the carpet near the bed. The front desk switched our room in about 30 minutes. The second room also very nice and no foul smell. The rooms are decorated well. Everything clean, well organized and roomy. They had a couple of pools with many lounge...

Thank PatPenn
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

Thank you for your suggestions and comments. I've shared your review with my housekeeping and engineering teams to avoid issues like this in the future. I hope you will be able to stay longer when you return to Arizona. Best regards, Scott Caldwell

Katy, Texas
Reviewed 1 week ago NEWvia mobile

We are just back from a trip to The Westin Kierland Villas and all in all we had a wonderful time. The only problem we encountered during our stay was with the concierge. I went to speak to the concierge to collect my owner's discounts and I felt extremely pressured into making an appointment for an owners update even though...

1Thank hbsmall
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

I appreciate you sharing both constructive feedback and touches that made your stay enjoyable. I've already added notes to your account and have reviewed your accurate comments with our concierge manager. I agree you shouldn't feel hounded while on vacation. We will give you a great experience when you return in September. Best regards, Scott Caldwell

Ocean County, NJ
Reviewed 1 week ago

Recently spent a long weekend at the Westin Kierland Villas in Scottsdale with my GF and daughter. Our two bedroom lockoff villa was terrific and provided plenty of room for us. Although we arrived early, our room was made available at 11:00 a.m., which was greatly appreciated. This resort boasts 2 pools, one of which is adults only. The WKV...

Thank GSP67
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

I'm glad you enjoyed your relaxing weekend. We can't get every guest in early, but we do try our best. Thank you for your comments on tripadvisor. I hope you'll return soon. Best regards, Scott Caldwell

Reviewed 2 weeks ago

After much research, I decided upon the Westin Kierland Villas for our family vacation. I deliberated for hours about whether to stay at the resort vs the villas, as we are traveling with our 16-month old baby. I'm so happy I made the right decision. Before check in, I called to ask for a room in building one... request granted...

Thank Ni H
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

It's stories like your's that make me love my job. I am so happy that we were able to make your husband feel special on his birthday. He is lucky to have you coordinating all those special touches. I also appreciate you mentioning some of the features that I feel make our property special. I agree our mugs are a...

San Diego, California
Reviewed 2 weeks ago via mobile

We'd like to thank all the personnel for an "exceed " your expectations vacation to the villas. Starting with first impression at check ok with Rebecca (and Andy)to our Concierge Trevor... shout out to Bartender Nick Rendon(home run hitter), Pool side cafe team-Delaney for laughing with and at me, you're truly the best young lady keep the smiles coming &...

Thank rodneymusic
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

We had an all associate meeting this morning and we spoke of the importance of making our guests feel welcome. I greatly appreciate you sharing examples of how our team made you feel welcome. I know each of those you mentioned looks forward to having you back with us very soon. Best regards, Scott Caldwell

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05/06/2017 06/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more   less 

Additional Information about The Westin Kierland Villas

Address: 15620 N Clubgate Dr, Scottsdale, AZ 85254-2012
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: $265 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Villas 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Westin Kierland Villas Hotel Scottsdale
Westin Kierland Hotel
Westin Scottsdale
Scottsdale Westin
The Westin Kierland Villas Scottsdale, Arizona
Hotel Style:
#1 Spa Hotel in Scottsdale
#1 Top resorts Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#3 Romantic Hotel in Scottsdale
#4 Family Hotel in Scottsdale
#9 Green Hotel in Scottsdale
#18 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kierland Villas staff and other travellers.
30 questions
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Questions? Get answers from The Westin Kierland Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one with a view of the golf course”
MarisasDad, 17 May 2017 | Read review
“Building one was very convenient”
  • Birthday Room Decorations
16nih, 9 May 2017 | Read review
“They are all good. Exterior oversees the pools and the golf course.”
HarveyG968, 6 May 2017 | Read review
“if You have an area of the villas that you prefer, it never hurts to ask.”
SouthernSassi, 4 May 2017 | Read review
“views are great”
mom98wmu, 27 Apr 2017 | Read review
5 of 5
US$239* /night
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