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Embassy Suites by Hilton Scottsdale Resort

525 reviews
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Traveller (91)
Room & Suite (36)
Dining (21)
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Scottsdale Resort
Special Offer: Double Points, Every Stay
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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All reviewsevening receptionfree drinks and snackscomplimentary breakfastcocktail receptionhappy hourold townfourth floorgreat place to stayexcellent breakfastcocktail hourthe breakfast areafashion square mallwould highly recommend this hotelshuttle serviceliving roomfree shuttlespring training
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1 - 5 of 514 reviews
Reviewed 2 days ago via mobile

Spent one night on way home from Grand Canyon. Comfortable and plenty of space for a family of 4. Great pool which kept my kids happy. Friendly, helpful staff. Short walk to the restaurants of Scottsdale.More

Thank Pippinandtog6
Response from Gretchen M, Manager at Embassy Suites by Hilton Scottsdale ResortResponded yesterday

Pippinandtog6, Thank you for providing us with a review. We are glad you are your family found our hotel to be comfortable and spacious. We are also glad you enjoyed one of our two pools and had great interactions with our staff. We look forward...More

Hotel's Favourite
Reviewed 12 December 2017

We conducted a conference with around 25-27 in attendance, to include family members. It was a "total" success and in large part due to the outstanding staff of the Embassy Suites by Hilton Scottsdale Resort! Our Sales Manager, Lisa Robinson, is one of the best...More

Thank 479lancew
Response from Gretchen M, Manager at Embassy Suites by Hilton Scottsdale ResortResponded 19 December 2017

Dear 479lancew, We appreciate all the kind words you have given us and are so glad you enjoyed your conference. We can't wait to share your comments about our staff with our team members. We are very pleased to hear how great they took care...More

Reviewed 5 days ago

This Embassy Suites did not meet the expectations I have for this hotel chain. They are short staffed and it was reflected in their service. Check-in and check-out took forever. Only one staff person on duty. I did not get the room that I checked...More

2  Thank brdmontana
Response from Gretchen M, Manager at Embassy Suites by Hilton Scottsdale ResortResponded yesterday

Dear brdmontana, Thank you for taking the time to provide us with a review. We are very sorry for the issues you had during your stay and wish you had a better experience. Your comments will be shared with our appropriate team members so we...More

Reviewed 1 week ago

We hold quarterly meetings three times a year at the Embassy Suites in Scottsdale for our company and have been for many years. The staff has been more than accommodating for our group size of 150+ guests, and they always make sure our meeting needs...More

Thank adriennehanson
Response from Gretchen M, Manager at Embassy Suites by Hilton Scottsdale ResortResponded yesterday

adriennehanson, Thank you for taking the time to provide us with a review. We are very happy to hear of your great experience with your meeting. With 60,000 sq ft of indoor and outdoor function space we are able to accommodate groups of all sizes...More

Reviewed 1 week ago

We are frequent travellers and found this hotel to be of excellent value. The property has been totally renovated and it is an excellent location (walking distance) to shopping and the Old Town. The suites are clean, comfortable and well appointed. The complimentary breakfast (including...More

Thank Louise T
Response from Gretchen M, Manager at Embassy Suites by Hilton Scottsdale ResortResponded yesterday

Louise T, Thank you for taking the time to provide us with a review. We appreciate the comments and are glad you had a great experience at our hotel. We are glad you enjoyed our recent renovations and found our location to be convenient. We...More

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123456103
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$117 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Scottsdale
#30 Romantic Hotel in Scottsdale
#34 Family Hotel in Scottsdale
#45 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Scottsdale
#30 Romantic Hotel in Scottsdale
#34 Family Hotel in Scottsdale
#45 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (91)
Room & Suite (36)
Dining (21)
Pool & Beach (12)
Business Centre & Event Rooms (11)
The Hotel (PRE-RENOVATION) (11)
Amenities (PRE-RENOVATION) (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Alan D
11 February 2018|
Answer
Response from Dan H | Reviewed this property |
I would call the front desk and ask for a manager to get email correspondence info.
0
Votes
Marielena66
14 January 2018|
AnswerShow all 4 answers
Response from jeff o | Reviewed this property |
Pools were all open and functioning during our recent visit. When checking in make sure they have your HH #.
1
Vote
hayesone
3 July 2017|
AnswerShow all 6 answers
Response from calfair | Reviewed this property |
Yes, they are but the hotel still looks old and I would not stay there again. I'm surprised Hilton still owns this property.
0
Votes
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12345613
Room Tips
"Higher floors are quieter."
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"Do not reserve rooms 255 - 257, 355 - 357 if you can avoid it unless view is not important"
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"Avoid room #s with "71"-they are right near ice machine room which has no door and very bright..."
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"If you wait to get breakfast until 9 a.m., it will be crowded. Go early."
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