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Hilton Scottsdale Resort & Villas

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Hilton Scottsdale Resort & Villas
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1,334 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Scottsdale Resort & Villas
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Showing 1,305: English reviews
Washington DC, District of Columbia
Reviewed 27 January 2016

My family and I recently stayed at the Hilton Scottsdale Resort and Villas. I have stayed at this location many times and the staff continues to be just outstanding - friendly and helpful. We were particularly impressed with the service in the restaurant provided by our waiter each morning, Guillermo Molina. He was gracious and friendly. My wife is a...

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Helpful?
Thank dave w
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Dave, thank you for once again selecting our resort for your accommodations when you come to Scottsdale. We appreciate the excellent review and many compliments, especially those about Guillermo. We will pass your comments on to Guillermo and the team, so that he is properly recognized for his efforts. We look forward to seeing you back again soon. Sincerely...dheaton Doug...

Prescott, Arizona
Reviewed 23 January 2016

That was the plan, and it was good. Would we go back? Certainly. For the class of resort (sort of high), it was par. Great check-in (and out), very clean with a room that was not huge but certainly severely sufficient. There were no show stoppers and you should come here. On the other hand, there were some small areas...

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Helpful?
Thank Jeff P
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you Jeff for being with us and for this positive review and high ratings on your stay at our resort. We appreciate your comments and the suggestions you had on how we can improve in some areas. We do have maps of the resort at the front desk to be handed out at check-in, but we will definitely look...

Irvine, CA
Reviewed 23 January 2016

We were in town for a high school reunion. As I recall, we purchased the least expensive room. The room that we got was, evidently, an upgrade, as it had a balcony and a sitting area. We were on the top floor, so we had a vaulted ceiling which really enhanced the feeling of space. Very happy.

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Helpful?
Thank lapsrus
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this positive review of your stay at our resort. Sometimes, things just work out and the only rooms available may be better and more expensive than the room booked. I'm glad you enjoyed and appreciated this opportunity for an upgrade. We hope that you will return again soon. Don't wait for the...

Reviewed 21 January 2016

I was booked in a room next to an electrical service space. I didn't get any sleep and the noise was very annoying and constant. I asked the front desk to switch me to another room, which they were not able to do until the next day. Then they put me in a room that was away from the "main"...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lee B
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this feedback on your stay at our resort. I do apologize for the noise issues that kept you awake and that a room move was not available until the next day and even then the only option was an upgrade into one of our VIllas, which are in their own gated community...

Mesa, Arizona
Reviewed 20 January 2016

This is one of my favorite hotels to stay at, enjoy lunch or do a local event. The staff is amazing and no other hotel compares! I have also done several events for business and the Director, banquet captain, crew and wait staff are THE BEST in town. Great location for shopping, night life and attractions as well!

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Helpful?
Thank Suzy L
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank your for selecting our resort for your business and stays in Scottsdale and for this "amazing" review of your experiences. We appreciate the compliments and will pass your comments onto our entire team, especially those who you announce as THE BEST in town! We look forward to the next opportunity to be of service. Sincerely...dheaton Doug Heaton Area General...

Toronto, Canada
Reviewed 18 January 2016

The front staff were excellent: very helpful and pleasant. The beds and lines are very good. Crisp and clean. The overall quality of the rooms leaves something to be desired. We had party girls next to us on the weekend and the walls were noticeably thin. Before the weekend we only heard coughing and sneezing next door. The room doors...

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Helpful?
1Thank beachseeker14
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this feedback on your stay at our resort. We appreciate the many compliments, especially about the service and cleanliness provided by our staff. I do apologize, however, the overall your experience was "just so-so" due to the noise of other guests and your room being a bit old. We are in the...

Hartford, Wisconsin
Reviewed 18 January 2016

We loved this hotel! It was comfortable and lovely, but the best was the service. From the front desk, the pool bar, to the breakfast area, we had the most delightful service people! The rooms were very nice, and we loved the way the hotel surrounded the huge pool/patio area. Unfortunately it was not warm enough while we were there,...

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Helpful?
Thank cabinfever2013
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you very much for staying at our resort and for this very positive review of your time with us. We appreciate the many compliments, especially about the service and friendliness of our staff throughout the resort. We look forward to seeing you back soon as warmer temperatures are just around the corner. We'll save patio and pool seating for...

Tucson, United States
Reviewed 17 January 2016

For a "resort" hotel it is pretty shabby and shows its age badly. Ancient bathroom. Aside from that, service was well below par. I ordered room service breakfast at 6 AM because of an early commitment - it never showed up. Calling was in vain because they did not answer - it apparently rang but instead of being answered it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John P
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this feedback on your stay at our resort. I deeply apologize for the issues and disappointment you experienced while our guest. We are in the final stages of completing a $5 million renovation that improved our product throughout the resort. I have reviewed your comments with my Directors of F&B and Front...

Lutsk, Ukraine
Reviewed 15 January 2016

I spent 2 nights here and I can recommend this hotel. Staff very friendly and helpful, rooms spacious and comfortable and the breakfast excellent. Within walking distance there is a small shopping mall but should you want something bigger try Scottsdale Fashion Square. Like shopping? This is the place to visit!

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Helpful?
Thank Timothy S
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for selecting our resort for your visit to Scottsdale and for this very positive review and highest ratings on your experiences here. We appreciate the many compliments, especially on our friendly and helpful staff. We also provide complimentary transportation in a two mile radius of our resort, which will include the nearby shopping as well as that in...

Prescott Valley, Arizona
Reviewed 13 January 2016

The hotel was great!! The room was clean, the bed was so comfortable. The desk people concierge was very pleasant, courteous, and helped me with all he could. The pool are was so relaxing. I truly felt like I was on vacation.

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Helpful?
Thank Maureen C
Doug H, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this great review. I love the title of your review as it says it all. We appreciate the many compliments and look forward to seeing you again. Sincerely...dheaton Doug Heaton Area General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about Hilton Scottsdale Resort & Villas

Address: 6333 N Scottsdale Rd, Scottsdale, AZ 85250-5401
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $174 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Scottsdale Resort & Villas 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton Scottsdale Resort And Villas
Hilton Scottsdale Resort & Villas Hotel Scottsdale
Hilton Scottsdale Hotel
Scottsdale Hilton Resort Villas
Hilton Scottsdale Resort & Villas Arizona
Hotel Style:
#12 Luxury Hotel in Scottsdale
#13 Top resorts Hotel in Scottsdale
#13 Spa Hotel in Scottsdale
#31 Family Hotel in Scottsdale
#35 Business Hotel in Scottsdale
#47 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Scottsdale Resort & Villas staff and other travellers.
29 questions
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Questions? Get answers from Hilton Scottsdale Resort & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a villa at the end of the street. Less traffic and road noise.”
 of 5 bubbles williamrE6870OT, 29 Dec 2016 | Read review
“If you get a villa, get the one on the end where the bedrooms are on either side of the living room.”
 of 5 bubbles 894kend, 18 Dec 2016 | Read review
“Don't visit”
 of 5 bubbles 35brettb, 5 Dec 2016 | Read review
“Avoid room 224”
 of 5 bubbles Psychopath, 15 Nov 2016 | Read review
“Villas are nice and quiet!”
 of 5 bubbles SpencerReynolds, 26 Oct 2016 | Read review
5 of 5