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Scottsdale Marriott Suites Old Town

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401 Reviews from our TripAdvisor Community

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Vancouver BC
Reviewed 4 days ago NEWvia mobile

We - family of 5 - were here for 4 nights during Spring Break. We chose this hotel due to its central location and its brand name - walking distance to everywhere in the downtown area. Front desk and concierge were professional and helpful on check in and, except as noted below, at other times. Room was a decent-sized one...

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Helpful?
2Thank jmwvancouver
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a detailed review of your recent stay with us. First and foremost I would like to genuinely apologize that your stay with us was less than flawless; which is disappointing to me as well. Our goal is still to provide the finest service and facilities for our guests; and we obviously fell...

Boise, Idaho
Reviewed 1 week ago

The rooms are very nice- clean, spacious, well appointed. The best part of this hotel is the location. It is close to all the fun things to do in Old Town. The pool deck is really nice, love that the bar and pool are close and also well appointed. Really nice fire pit area with comfortable seating right outside too.

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Helpful?
Thank Christine K
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We appreciate your feedback and are delighted you enjoyed your stay with us. We will share this information with our team as this allow us to make improvements on service and amenities for our guests. Once again, thank you for your valued feedback and...

Houston, Texas
Reviewed 2 weeks ago

First, thanks to others on Trip Advisor for your detailed reviews of this property. We often - but not exclusively - stay at Marriott properties. This 2 night stay exceeded my expectations. Btw, we paid for a mountain room view. The sunset was very pretty from our 8th floor balcony. Some of the reasons why I gave 5 stars: (a)...

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Helpful?
Thank samsmom2006
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We appreciate feedback from our guests as this allows us to improve our service and amenities. We are delighted that you had such a wonderful stay with us and we will share your feedback with our team. Please know we appreciate your business and...

Plymouth, Minnesota
Reviewed 3 weeks ago

This hotel is just "OK". I stayed for 4 nights:1 night on Rewards points - 3 Nights Paid. 1st night - checki-in on a Rewards points - Free Night. No sleep - We were placed over the garbage and delivery dock. Noise and banging and just nasty. Not a good impression for a Rewards Stay. The manager personally picked this...

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Helpful?
Thank Thelher
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I sincerely apologize that your experience at check in and your room location were not what you had expected. We will review your feedback with our entire team to ensure that this was an isolated incident. Please know we appreciate your business and loyalty....

Reviewed 17 February 2017 via mobile

This is a standard Marriott property. Suites offer ample room. The bathroom is ambit dated and an awkward set up with a full tub and floor to ceiling mirror. The shower stall is small. The bed is not luxurious in any way but the entire room is functional.

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Helpful?
Thank Jaclyn P
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We appreciate your feedback and will communicate this information to our management team to use for future renovations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Scottsdale.

Reviewed 14 February 2017 via mobile

I stayed here for 10 days, and was overall happy with my stay. The good: 1. The room was very comfortable with LOTS of room. Completely up to Marriott standard there. 2. The location is fantastic, just steps away from tons of dining and shopping options. 3. The breakfast for gold and platinum has plenty of options, and everything I...

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Helpful?
Thank Steve C
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay. I was delighted to see that you enjoyed your stay and were able to experience breakfast in our restaurant along with other areas of the hotel and surrounding area of Old Town Scottsdale. We will share this information with our entire team. Once again, thank you...

Marstons Mills, Massachusetts
Reviewed 12 February 2017 via mobile

Great location and wonderful staff but is it worth $350.00 a night? Hotel caters to large business seminars. The place is packed with these clients who are released at Happy Hour. Restaurant is meh, pool is great (salt water) and mostly empty during the week. Clean and comfortable but a short week will cost you almost $3k, which is just...

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Helpful?
Thank Margo N
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. Your feedback is important to us so we may improve on our amenities and service we provide our guests. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Scottsdale.

Ventnor City, New Jersey
Reviewed 9 February 2017

My flight was cancelled and I found this hotel by accident. They were totally accommodating. Ben the Rooms Manager could not have been nicer. He went out of his way to see that my wife and I were happy. The hotel is in a great location in Old Scottsdale. Many interesting restaurants and sights to see.

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Helpful?
Thank Jared V
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. It was unfortunate that your flight was cancelled however I was pleased to see that we were able to accommodate you and your wife. We will share your review with Ben and our entire team. Once again, thank you for your valued feedback and...

Riverton, Utah
Reviewed 8 February 2017 via mobile

This is a nice Marriott facility. It is conveniently located in the Old Scottsdale area. Many local restaurants to choose from. There is also great local transportation options (golf carts). This hotel does a nice job with meeting rooms and food and the guest rooms are spacious and clean. The only complaint was that it was noisy. I would definitely...

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Helpful?
Thank Cassel12
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We appreciate feedback from our guests as this allows us to improve on the service and amenities we provide our guests. I was delighted to see you enjoyed your stay and were able to experience activities in the Old Town Scottsdale area. Once again,...

Oklahoma City, Oklahoma
Reviewed 3 February 2017

Room 243, 5:05 Am: Great day at the Phoenix Open, late evening out and then a chance to maybe catch a few more winks suddenly shattered by the beep beep beep of the Shamrock Foods semi delivery. Yep, room 243, right over the loading dock. One would think deliveries would start at a reasonable hour, but both this morning and...

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Helpful?
1Thank oars2ppp
Mary L, Executive Assistant to the General Manager at Scottsdale Marriott Suites Old Town, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We sincerely apologize that you were unable to have a relaxing stay with us due to noise from outside the hotel. We have communicated your feedback with our Executive Chef and Food & Beverage manager and can assure you that this was a once...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Scottsdale Marriott Suites Old Town

Address: 7325 E 3rd Ave, Scottsdale, AZ 85251-3902
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $250 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scottsdale Marriott Suites Old Town 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Scottsdale Marriott Suites Old Town Hotel Scottsdale
Marriott Scottsdale
Scottsdale Marriott Hotel Old Town
Scottsdale Marriott Suites Old Town Arizona
Hotel Style:
#29 Business Hotel in Scottsdale
#34 Romantic Hotel in Scottsdale
#42 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Scottsdale Marriott Suites Old Town staff and other travellers.
6 questions
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Questions? Get answers from Scottsdale Marriott Suites Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd Floor facing the courtyard of the office building.”
 of 5 bubbles Thelher, 9 Mar 2017 | Read review
“Suites are very large and reasonably priced.”
 of 5 bubbles 851jaredv, 9 Feb 2017 | Read review
“Stay away from rooms 243, 343 etc. unless you wake at 5:00 AM!”
  • 5:05 AM Shamrock Foods delivery truck backing into the loading dock.
 of 5 bubbles oars2ppp, 3 Feb 2017 | Read review
“upper floors on the perimeter”
 of 5 bubbles 295michaell295, 31 Jan 2017 | Read review
“not sure it matters - my suite was very spacious and nice.”
 of 5 bubbles yankeeclipper555, 5 Dec 2016 | Read review
5 of 5