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The Phoenician, a Luxury Collection Resort, Scottsdale

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Traveller (1836)
Room & Suite (412)
Dining (133)

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About

#14 of 23 resorts in Scottsdale
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Immerse yourself in contemporary elegance at The Phoenician, a Luxury Collection Resort in Scottsdale. Discover the vibrant entertainment, shopping, and cultural districts nearby Old Town Scottsdale, Arizona. Our resort invites you to soak in the splendor of unparalleled resort amenities, from our three-level pool complex to our enriching spa, athletic club, and golf course. Settle into stately guest rooms, suites, or casitas, featuring spacious bathrooms, Italian linens, elegant furnishings, and breathtaking Sonora views.
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Property amenities
Electric vehicle charging station
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Outdoor pool
Heated pool
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Golf course
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English
Hotel links
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Location

6000 East Camelback Road, Scottsdale, AZ 85251-1949
The Phoenician, a Luxury Collection Resort, Scottsdale
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kay wrote a review Feb 5
Lake Geneva, Wisconsin5 contributions1 helpful vote
+1
Check in was wonderful. Zane was accommodating and pleasant. We were celebrating my birthday so he sent up a surprise amenity-so sweet and appreciated, made me feel truly special. The rooms are large and we had a view of Camelback Mountain. Yes it is expensive and we didn’t have time to use all the “resort fee” includes. We had cocktails at Thirsty Camel and apps and drinks at The Tavern at the Golf Club. The restaurants seemed expensive so didn’t eat there. The location is great so it is not necessary to eat at The Phoenician. Overall a nice experience. Lovely!
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Date of stay: January 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded 2 weeks ago
Dear DayTrip05891753408, Thank you for leaving us a review of your overall experience while here to celebrate your birthday. We are glad that you loved our hotel, location, and dedicated staff. Zane will be pleased to learn of your high praise. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments serve as a great encouragement to each of them to keep doing what they love to do. Thank you, once again, for your kind words. We look forward to welcoming you again to The Phoenician anytime your travels bring you back to our city. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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V1979 wrote a review Jan 2024
San Francisco11 contributions8 helpful votes
We normally stay at a different resort for our annual business trip to Scottsdale, but thought we'd give the Phoenician a try given its reputation. Unfortunately, this hotel no longer seeks to uphold that reputation and certainly does not merit "luxury," given our experience. ROOMS NOT READY BY CHECKIN TIME. We checked in online using the Marriott Bonvoy app two days before our arrival, specifying our arrival at 2pm (normal checkin is 4pm). Our travel agent made a reservation for us, and confirmed the day before that the hotel "was ready for us." We arrived to the hotel later than planned - at 4:35pm - about 35 minutes after the guaranteed check in time of 4pm. We were told our room (Grand Deluxe Casita, which we reserved) was not ready despite being past checkin time, and notably that they DID NOT KNOW when it would be ready - could be 5 minutes, 30 minutes, or more, they said (it's one thing if it's a few minutes, but no clear defined time despite being past checkin time?). We had a dinner reservation across town, so the hotel's inability to pinpoint the readiness of the room well after the checkin time was concerning. I requested a different room, but they said they only had a lower level/class room than the one I reserved and all other Grand Deluxe Casitas were taken. They did offer a "temporary room" to change/shower while ours was being prepped, to which we agreed because we had no other choice. SUSPECT SALES STAFF. Our agent asked how things were going and I told her the truth. She followed up with the hotel. This is where things went a bit off the rails... To our shock, the hotel sales director wrote our agent: "We will follow-up with Mr xxx on Sunday and inquire about how we may enhance their stay with us. We provided a Casita guest room Grand Deluxe view upon check-in at 3:49 but they expressed that they preferred a different casita location and there was a brief wait for the next room to become available." This was patently FALSE. 1) We arrived at 4:35pm, NOT at 3:49. As proof, I have a time stamped receipt from my car rental agency showing I picked up the car at the airport, nearly 30 mins away, at 3:57pm. So this was clearly untrue. 2) The GRAND DELUXE room is what I initially reserved, and they specifically told me that nothing was available at that level. Now they are saying the opposite; and 3) NO ONE reached out on Sunday because... well, they don't care. It is one thing to fail in providing a service, it's another for a sales director to blatantly make up false stories about the Platinum Level guest's experience to their travel agent. Really in poor taste.** **Update** - Sales staff reached out after being called out and backpedaled, offering to waive resort fees and provide a small credit. I appreciate the acknowledgement and the credit, but it does not change the experience or relieve the incompetence. Other issues we encountered: - The valet simply gives you the keys, doesn't drive the car around, even if the car is on the other side of the carport. This is fine for most resorts, but not at this level. Perhaps I'd be treated differently if my rental was a Lambo. - The entire front desk was in a back room during check in, with only one person serving customers even though there was a long line. Occasionally, another person would appear from the back to relieve the line, but it seemed as though they were holding a meeting during the busy check in time. Odd, but again, seems like they a third rate hotel when it comes to service. - Rooms are very dated, even the coveted casitas. Ours was much smaller than expected with a very loud HVAC and odd shower setup. The pillows are horrible (flat as a pancake as soon as you put your head down). Sadly, this is not unique to this hotel, but it certainly doesn't help. - Calling for service took an average of 5 minutes of hold time before anyone answered on Monday morning and Sunday morning (around 9am). Keep this in mind if you are in hurry - apparently, they are understaffed at all levels: housekeeping to front desk. However, the views of the Camelback mountain are amazing during sunrise and sunset. The hotel location is also superb : very close to old town (10 minutes) with restaurants and night life, the large shopping center is only about 7 minutes away, and the airport is relatively close as well. If you are into hiking, the Cholla Trail entrance to climb the Camelback mountain is an easy walk directly from the hotel. This is a fantastic albeit advanced level hike. The Golf Club and the attached pub "The Tavern" had good service from hosts to the bartenders to the waiters and bussing staff. They had a good food selection, included beer tastings at 11am (part of the resort fee), and well-placed TVs to watch the game. Service at the lobby bar is also good; not the friendliest bar tenders, but the wait staff was very professional and courteous. It's too bad. As a Platinum Bonvoy member I really hoped for a better experience. I think the management and staff are just too preoccupied with satisfying the myriad of conventions/large groups that stay here to care about a small family/couple of business travelers.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled on business
Room Tip: Call ahead - your room may not be ready despite "guaranteed" checkin time. Expect 4-6 minutes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded 3 weeks ago
Dear V1979, Thank you for being a Platinium Elite member and choosing our resort for your business trip to our area. We sincerely apologize that the room type you requested was not available upon your arrival and how our associates handled the situation. We will convey this appropriately. Furthermore, we are very sorry for your concerns with our accommodations and the service regarding valet and front desk staff. We have also taken note of your additional comments, as we are always looking for ways to enhance our guest experience. We know that the compensation we have provided will not change your experience. However, we hope you feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable time in the future. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MPudists wrote a review Jan 2024
Bloomfield Hills, Michigan29 contributions37 helpful votes
First let me say everybody at this property is incredibly gracious. Second, the physical beauty of the grounds are hard to beat. The public spaces are gorgeous. I came with my 92 year old mom who has mobility issues. I wanted her to have a week in the sun. Sadly the weather was dreadful. Which is why I upgraded us for a charge from our deluxe guest room to a suite. Both rooms have nice beds and linens with oversized bathrooms. I loved the soaking tub. Our suite was the better option because it was brighter and had lovely balconies so she could relax and read. Things I liked about this property: first and foremost the staff (Cheyanne at reception was a star). We enjoyed lunch at Cotton and Mowery. The self-park is a nice option. I got us a car after it became clear hanging out by the pool was not an option. The pool complex is great! I think this would be a terrific option for families. The kids have a water slide and there are dedicated adult areas. Their spa is beautiful. We didn’t have treatments but we did have blowouts at Drybar. We enjoyed cocktails at the Thirsty Camel. The gym is well equipped. Things that need some work: room service (truly the food quality was dreadful) and housekeeping. I don’t know what the deal was but just dumb things like not refilling the in room Keurig coffee pods and creamers. Making only one of the beds in our suite. Weirdest of all, a drenching wet carpet in the master bedroom corner. It must be a busted pipe or hvac thing but it spread to a 4 ft radius and nobody did a thing. There’s no way housekeeping missed it your shoes would squish on the carpet. This property has been here a long time and the upkeep is a 24 hour job. Just a little more attention to detail in the housekeeping department would be appreciated.
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Date of stay: January 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded 3 weeks ago
Dear MPudists, Thank you for choosing The Phoenician! We are glad to know that your stay was enjoyable on many levels and our contemporary elegant rooms that have been luxuriously renovated met your expectations. Your comments regarding the service Cheyanne provided to you are very gratifying to read, and it will be a pleasure to share your feedback personally. We are also pleased to read that you had a great dining experience at one of our restaurants and enjoyed our on-site amenities. We have also taken note of your additional comments, as we are always looking for ways to enhance our guest experience. Thank you again for your review, and we look forward to your next visit. Sincerely, Benjamin Fredricks, Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gary H wrote a review Dec 2023
East Brunswick, New Jersey45 contributions18 helpful votes
I had just seen U2 in Vegas and wanted to extend my vaca someplace a little warmer, so my friends and I decided to spend 5 days in Phoenix. The Phoenician is a beautiful property in Scottsdale and it's also pretty close to a lot of great shopping and restaurants. I'm a Platinum Elite member of Bonvoy so I get special perks from Marriott properties. I've been to tons of Marriott properties and when you check they offer either 1,000 points or breakfast for 2 for the stay. It always seemed like an odd choice, I mean unless you don't eat breakfast? We took the breakfast. Another perk is being offered an upgrade (if available). No upgrade was available. We checked into our room. We got in after midnight, so bedtime was fairly immediate. Breakfast is served at a nice restaurant at the main hotel, Mowry & Cotton. The menu has a nice selection of choices. The first day I had their French Toast. It was exceptional. When we got back to the room, I finally opened the curtains and there was a huge surprise. There was a wall very close to the balcony. Maybe a couple feet and it was as high to block pretty much everything. I really couldn't believe my eyes. I really had no idea what was going on? How could a hotel be built like this? Excepting this wall was for real and not some kind of prank I thought this is the kind of room you would give to your worst customer. And yet here I was, a Plat Elite staring at a wall? A made a call and low and behold another room was available and we eventually moved over to the new room and the vaca could continue. Unfortunately for myself the next day I got some kind of sinus infection which would slow me down for the rest of the trip, but my 2 friends enjoyed their time at the pools. The pools are very nice. 3 big pools, 2 Jacuzzis, hundreds of lounge chairs, although Marriott has started a new policy where the best chairs are roped off and you have to pay more money to sit there. Status means nothing for these chairs. On the day we were checking out I received an email with the final bill. When checking it I noticed the breakfast charges were a bit high, considering we were supposed to get credit for 2 breakfasts each day. Btw, this restaurant includes the tip. I thought that was odd. I missed it on the first day, so they got a nice big tip that day. I called about and the front desk couldn't explain it. A manager from the restaurant called me a told me the free breakfast was only 1 choice on the menu. Mostly everything on the breakfast menu was over $22, but the last breakfast on the menu, the Continental was around $15. I think it was yogurt and a croissant. He asked if anyone, the front desk, any waiter or waitress, had explained this and I told him no, no one has said anything about it. He told me he would make some adjustments, and I said fine. The bill I received was $399. btw, valet parking was $38 and self was $28. We went with the valet. So nobody got back to me so I stopped by the front desk to ask for a final bill. The woman printed it out, but something still didn't add up. She said she would review it and call me. She called later after we left the hotel and said she was going to take off $120 and I said that was great. Later I received a new email and the grand total now was over $600. That's right, the bill actually went up. Once again, beyond belief. I called and asked if a manager could contact me. Not feeling well the last 4 days I was at the hotel made this exiting experience even worse. $399 (old bill) - $120 = $279 $612 (new bill) - $279 = $333, so since I contacted the front desk about charges for breakfast I am now paying $213 more than that bill. I know that was hard to follow, but it's because there are more than 1 moving parts. I'm home now, and no one has contacted me. A very nice resort, but as you can see, the hotel has some issues, and it all rubs the wrong was for Marriott and its guests. I really hate writing negative reviews, but I gave this hotel several chances to explain themselves, but I feel I'm being ignored. A wall.
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Date of stay: December 2023
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Dec 21, 2023
Dear 311garyh, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for taking the time to evaluate your stay with us. While we are glad to know you liked our modern property and inviting pools, as well as our convenient location, we are very sorry for not meeting some of your expectations and for your disappointment with the view from the room assigned to you initially. Furthermore, we apologize for any confusion regarding our breakfast offerings. Your feedback highlights the importance of continuously improving our communication, and we appreciate you sharing it with us. We also understand the frustration you encountered due to the billing-related issues and the lack of satisfactory assistance. We will share your message appropriately, and you have our assurance that we will address your comments accordingly as we are committed to enhancing our services on all levels. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kay G wrote a review Dec 2023
Seattle, Washington167 contributions116 helpful votes
This is still one of my favorite hotels after 25 years and many stays. The quality of the experience has remained consistently high. Bar, restaurant, spa, tennis, pool service, golf and room comfort are all excellent. And service staff is excellent throughout.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Dec 11, 2023
Dear 194kayg, Thank you for your loyalty and for sharing your feedback regarding your recent stay at The Phoenician, a Luxury Collection Resort, Scottsdale. We are delighted to hear that you enjoyed our immaculate accommodations, dining experience with us, and well-equipped amenities. It is also wonderful to know that you received impeccable service. We look forward to welcoming you back for another memorable visit. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brad C wrote a review Dec 2023
NJ38 contributions34 helpful votes
I spent five days here for a work meeting and was very impressed. The hotel is beautiful, clean and well-maintained. But what stood out to me was the staff. Every single staff member I encountered was friendly. Whether it's front desk staff, food service or cleaning crews, everyone was personable. I spent significant time in meeting rooms with small groups well into the evening hours and any staff member that would see us was willing to get whatever we needed. The tavern was great and as a Celiac I appreciated them carrying a gluten-free beer. That isn't something you see everywhere. All of our catered meals also had gluten-free options. But if I had to give the hotel one negative check, it would be the catering food. It was good but not excellent like the rest of the resort. But I wouldn't hold that against them - feeding hundreds of people at the same time can't be easy.
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Date of stay: December 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Dec 10, 2023
Dear bradcnj, Thank you for choosing to stay at The Phoenician! We are delighted to hear that you had a positive experience during your visit, especially regarding your work meeting. We are thrilled that you found our facilities to be beautiful, clean, and well-maintained. Your kind words about our staff mean a lot to us, as we strive to provide a friendly and personable experience for all our guests. We are glad that every team member you encountered contributed to a positive atmosphere. We are happy to know that our efforts to accommodate dietary needs were appreciated, and we are pleased to hear that you enjoyed the gluten-free options at the tavern and during catered meals. We would love to welcome you back to our resort for another excellent experience. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex T wrote a review Dec 2023
Waltham, Massachusetts117 contributions40 helpful votes
This is a weird hotel. The rooms are a good size, and the bathrooms are of a style that I think really date the place - I can't put my finger on it. We saw some really weird behaviour from guests during our stay... which I hope was not normal, VS part of the clientele. The staff however were fantastic. We had a fantastic night initially at the firepit and our wait staff were so wonderful - explained the drinks and helped with recommendations. Later that evening the weather turned and we moved to the bar and the staff there were also wonderful. There was live music there one evening, which I am not sure is every night... however this one guy was doing sort of nu metal rock songs solo... occasionally covers, including one of that song Pumped Up Kicks about school shootings, so that was.... weird and odd,in this lavish gold setting surrounded by people dressed fairly nicely eating chicken wings. Was not expecting that experience. The valet and check-in staff were very helpful and friendly. Our room was in the main building. The balcony faced out over the lawn but we were not high enough to take in the views - but I enjoyed those from the fire pits near the bar!
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Date of stay: December 2023
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Trip type: Travelled with friends
Room Tip: Don't be weird and creepy to the staff! I saw a lot of that. Don't be like those guests.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Dec 6, 2023
Dear alextX9737AK, Thank you for taking the time to share your feedback regarding your recent stay at The Phoenician, a Luxury Collection Resort, Scottsdale. We are delighted to hear that you enjoyed our spacious accommodations and exceptional service. It is also wonderful to know that the fire pit ambiance and live music at Thisty Camel added to your positive experience. We appreciate your insights and hope to welcome you back for another memorable visit. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samdyredm1 wrote a review Dec 2023
16 contributions17 helpful votes
Very disappointed. The Phoenician shouldn’t be part of the luxury collection. It is not nearly in the same league as other luxury hotels we have stayed at. We are ambassador elite and have stayed at a lot of great hotels - Bonvoy and other brands. We were disappointed from the moment we arrived. Probably the worst check in experience ever. The front desk manager was rude and ineffective. Our room was not ready at the time requested. Waited several hours. We had to ask for assistance with our bags. We wanted to sit by a quiet luxurious pool and enjoy a steam or sauna since we were paying to stay at a luxury resort and just wanted to relax. We were told that we could not use the spa without both of us having a treatment . Cheapest treatment starts at about $220. We did not want a treatment or have time for one. And no appointments were available any way. . We were told there was no way we could use the spa and that they did not even offer paid access for hotel guests. Basically the spa is a stand alone entity and hotel guests are not allowed to use it . After a prolonged discussion the spa manager did allow us to sit by the pool . The place was empty except for a loud group of girls . The sauna was not hot. The spa pool had no view. Not at all what you would expect for a luxury spa. The Propery is large and dated and soulless. Really more like a Marriott not a luxury collection. We booked a suite which was large but dated. Not well appointed at all. The main lobby has a patio with a nice view but the rest of the property does not have a view. The pool area is crowded with chairs. All the good spots are “reserved” for extra charge. Not at all a luxury experience. The jw marriott camel back is far nicer and far more upscale and sophisticated. The Phoenician exudes a false sense of grandeur. The room service breakfast was incredibly expensive. $180 for 2 people. We only ordered bacon and eggs and berries. Ridiculously over priced. The room was also very expensive. Really a terrible “luxury “ experience. Terrible service. Bad ambiance. Way better places to stay in Scottsdale.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Dec 5, 2023
Dear Samdyredm1, Thank you for your loyalty to our brand of hotel and for selecting us for your trip. Everything we do is designed to provide an exceptional experience, and we are sorry for not meeting these expectations. We strive to ensure comfortable accommodations with outstanding service for every guest, and we apologize for the difficulties you had. Your message will be conveyed to the appropriate individuals. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TAJ1231 wrote a review Nov 2023
4 contributions2 helpful votes
I was quite impressed with the luxury hotel. I was here for a business conference and wow! The grounds are expansive. On a leisure occasion I would've gotten a golf cart to tour the grounds. My room view was not overlooking the pool but the mountain and city backdrop was nice. Check in was swift and the staff were kind. I had a drink at the Thristy Camel and the bartender recreated a drink I saw advertised on the room television. The outside seating was comfortable with a beautiful fire pit. Majority of the food served was enjoyable. My only regret was not making time for their spa. I did enjoy the bathroom in my suite. It had a large step down tub that I certainly enjoyed after a long day of networking. Room service was also pretty good, which I enjoyed on my balcony because the weather was amazing. Delivery was quicker than planned. This hotel is definitely pricey, but hotel quality was top tier.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Nov 13, 2023
Dear torishanajohnson, We are glad your business conference brought you to The Phoenician. With our great accommodations and location, our goal is to make sure every event we host is outstanding. We are also glad to read that you enjoyed spectacular panoramic views of the resort and valley beyond, as well as handcrafted cocktails at Thirsty Camel. It is also great to know how happy you were with our contemporary elegant rooms that have been luxuriously renovated. Each room includes the rich tones and warm hues of the surrounding Sonoran Desert and we love that you could relax and unwind with us. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rose M wrote a review Nov 2023
Toronto, Canada5 contributions4 helpful votes
Booked stay for a few days. The grounds are stunning. I was underwhelmed by the room. It was dusty and old with weird staining on the walls. Unfortunately the staff was unable to find alternate better accommodation. Would carefully select room before staying.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded Nov 13, 2023
Dear rosek931, Thank you for letting us know about your experience. We are sorry that your room was not in good condition when you arrived. Our top priority is to keep everything fresh and clean, so we apologize for falling short of your expectations. We always strive to provide an excellent stay for our guests and we hope to have the chance to prove this to you in the future. On a positive note, we are glad that you enjoyed the beautiful grounds. Thank you again for your feedback and we wish you safe travels. Sincerely, Benjamin Fredricks Senior Rooms Operations Manager The Phoenician
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$909 - C$1,712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the phoenician, scottsdale hotel scottsdale, phoenician hotel scottsdale, the phoenician hotel scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdale
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The Phoenician, a Luxury Collection Resort, Scottsdale - UPDATED 2024 Prices, Reviews & Photos (Arizona) - Tripadvisor

Frequently Asked Questions about The Phoenician, a Luxury Collection Resort, Scottsdale
Which popular attractions are close to The Phoenician, a Luxury Collection Resort, Scottsdale?
Nearby attractions include Arizona Party Bike (2.9 km), Alcatraz Escape Games (7.5 km), and Mavrix (6.9 km).
What are some of the property amenities at The Phoenician, a Luxury Collection Resort, Scottsdale?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Phoenician, a Luxury Collection Resort, Scottsdale?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at The Phoenician, a Luxury Collection Resort, Scottsdale?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Phoenician, a Luxury Collection Resort, Scottsdale?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Phoenician, a Luxury Collection Resort, Scottsdale?
Conveniently located restaurants include Cafe Monarch, Frost A Gelato Shoppe, and Franco's Italian Caffe.
Are there opportunities to exercise at The Phoenician, a Luxury Collection Resort, Scottsdale?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Phoenician, a Luxury Collection Resort, Scottsdale have airport transportation?
Yes, The Phoenician, a Luxury Collection Resort, Scottsdale offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at The Phoenician, a Luxury Collection Resort, Scottsdale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Phoenician, a Luxury Collection Resort, Scottsdale offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to The Phoenician, a Luxury Collection Resort, Scottsdale?
Many travellers enjoy visiting Geordie's at Wrigley Mansion (7.3 km), Old Adobe Mission (2.9 km), and Hunt's Tomb (5.7 km).
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