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We have stayed in Springhill Suites in many parts of the country. This is the first time that we have been disappointed.
The day we got in we found we were given a room that had the most ugly stain in the carpeting where you...More
Response from TeamMarriott, Manager at SpringHill Suites Scottsdale NorthResponded 2 days ago
Thank you for being our guest and your loyalty to our brand. We are very sorry for not meeting your expectations during your stay and that our team was not as responsive as they should have been when addressing your concerns. It is...More
Good hotel, nothing special, large pool area, nice common areas on main floor, decent views on 2nd floor facing south. Village Inn across from parking lot is nice. They have a small bar area. happy hour.
1 Thank ASmitht
Response from TeamMarriott, Manager at SpringHill Suites Scottsdale NorthResponded 13 January 2018
Thank you for your kind review and letting us know your stay at the SpringHill Suites Scottsdale North was pleasant. We hope you will choose us again so we can create an even better impression.
Area General Manager
1 night stay on Xmas night before heading to Tucson. Get to spin the Wheel of Fortune and won 250 Marriotts points. The room does has a distinct fragrance/smell and need to get used to it though I wonder what air fresher that is being...More
1 Thank starofjupiter
Response from TeamMarriott, Manager at SpringHill Suites Scottsdale NorthResponded 4 January 2018
Thank you for selecting our hotel for the Christmas of Lights display. We hope you enjoyed the light show as much as you did our hotel. You are correct in stating that a late check out is upon availability and we do all...More
We had a wonderful stay over the holidays. All of the staff were extremely friendly and helpful. Kudos to Paul at the front desk who gave us many good suggestions for family activities which really made out trip. Also a big thanks to Holly in...More
Response from TeamMarriott, Manager at SpringHill Suites Scottsdale NorthResponded 28 December 2017
Thank you for sharing your amazing experience at SpringHill Suites Scottsdale North. We are delighted to know you loved the convenience of our location and were impressed with the service provided by Paul and Holly. Sharing your gracious comments with them will make...More
Although I agree with all the raving reviews about the rooms and the spaciousness all that was great, the bed was very comfortable and the breakfast was better than expected for a free breakfast. The staff at check-in and check-out were very friendly even after...More
1 Thank traveler20101954
Response from TeamMarriott, Manager at SpringHill Suites Scottsdale NorthResponded 2 December 2017
Thank you for your candid review. We are sorry we failed to provide you with the clean and comfortable suite that you deserved. What you experienced does not meet our standards, and we have inspection procedures in place to keep this from happening...More