We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Phoenix - Scottsdale

127 reviews
Save
Traveller (2)
Room & Suite (11)
Pool & Beach (2)
Overview
  • Excellent21%
  • Very good21%
  • Average14%
  • Poor17%
  • Terrible27%
Travellers talk about
“room was clean”(10 reviews)
“pull out bed”(2 reviews)
“breakfast bar”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Scottsdale
Special Offer: Save up to 10% TODAY!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$176.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Scottsdale hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "85d89414a0c04f8ba821edaa45ea7bad", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":74456,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51386387],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":176,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"85d89414a0c04f8ba821edaa45ea7bad","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":176,"lowestMetaPrice":176,"additionalPartner":false,"highestMetaPriceDisplay":176,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":176,"lowestMetaPrice":176,"highestMetaPriceDisplay":176,"hotelName":"Extended Stay America - Phoenix - Scottsdale","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg1ZDg5NDE0YTBjMDRmOGJhODIxZWRhYTQ1ZWE3YmFkIiwiQUlLIjoiNTc1YmE2OGYwODVhNDBiNDhjZjAxYjE0NTQxNmYwYTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$176", "hasDates": true, "hacComplete": true, "contentIdMappings": {"51386387":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (127)Write a Review
There are newer reviews for Extended Stay America - Phoenix - Scottsdale
See the most recent reviews
Filter reviews
123 results
Traveller rating
27
26
17
21
32
Traveller type
Time of year
LanguageEnglish
More languages
27
26
17
21
32
Show reviews that mention
All reviewsroom was cleanpull out bedbreakfast barlonger stayexercise roomkitchenettepansfebreezestoverates
FilterEnglish
Updating list...
31 - 35 of 123 reviews
Reviewed 16 September 2016

My husband recently had a hip replacement in Scottsdale, and it required a two night stay at a hotel. We purchased the hotel through Priceline. When I arrived, I asked the clerk, Bryce, for a handicapped accessible room due to my husband's surgery. He said...More

1  Thank Lynn P
Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 29 September 2016

I received a copy of your review, and wanted to take a moment to personally respond. The incident you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I will follow up with my team to prevent...More

Reviewed 16 September 2016

I was scheduled consultation at the Mayo Clinic for treatment. The room was not clean. the shower was inadequate. I let the cold water run for 1/2 hour and still did not get cold water. There was no Ice machine, we were told it had...More

2  Thank Patricia C
Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 29 September 2016

Your review for our hotel was recently brought to my attention. Please accept my most sincerest apologies about your stay. The miscommunication and lack of customer service you received is regrettable. Our staff will be informed not only about fixing the issues in your room,...More

Reviewed 16 August 2016

smells the minute you walk in elevator is filthy...there was a pile of garbage in elevator lobby on third floor that nobody touched for 2 days. rugs old and filthy no amenities at all. wifi worked...but the free one was very slow...they want you to...More

1  Thank y307882
Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 31 August 2016

Thank you for your recent review of your stay. To prevent this from happening again, our team is working to ensure the trash is never piled up and the hotel has a fresh smell. I am grateful for the feedback you provided so we are...More

Reviewed 18 July 2016 via mobile

I will NEVER stay here again. I have never been so grossed out with the bad smelling rooms. Then they gave me a room that had dog hair all over the bed. I had to go back up to the front to switch rooms which...More

2  Thank mackdizzle
Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 3 August 2016

Thank you for taking the time to write a review of your stay. The bad smell in the room and the condition of the sheets you described is unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen...More

Reviewed 5 July 2016

Rock bottom is here! For starters, this hotel is miles away from downtown Scottsdale and not conveniently located at all. The place was filthy and stunk of awful body odour. I booked last minute and regret not spending an extra 100 dollars to stay some...More

2  Thank Aaron B
Response from Manager_11525, Manager at Extended Stay America - Phoenix - ScottsdaleResponded 8 July 2016

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the condition of the room and the pool is truly regrettable. We are very sorry for your experience. To ensure that a situation like...More

View more reviews
PreviousNext
15678925
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
US$81 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$81 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (2)
Room & Suite (11)
Pool & Beach (2)
Dining (1)
Questions & Answers
Get quick answers from Extended Stay America - Phoenix - Scottsdale staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"go elsewhere"
Read review
"do not stay here"
Read review
"Ask to see the room before you check in."
Read review
"Find another hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing