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Comfort Suites Old Town

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190 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Vancouver |Canada
Reviewed 8 December 2016

I visited with with my little dog, Maxie. The staff were super friendly, and made us both feel at home, even when I locked myself out of my room (twice!). My room was clean and the bed was very comfortable. The hotel is well located. It's about a 5-10 minute walk to Old Town Scottsdale. I appreciated the lemon water,...

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Helpful?
1Thank harteld
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for your review! We are glad you enjoyed your stay with us and found the staff friendly and accommodations comfortable. We hope to see you and Maxie again soon!

Wichita, Kansas
Reviewed 13 November 2016

The hotel lobby was clean and the lemon water stocked the times I walked by. It is about .9 miles from Old Scottsdale - I walked it three times easily. Once I took Uber and it was $6 to the far end of Old Town. There was an odd worn spot in the carpet in the entryway of the room,...

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1Thank RockCatWichita_KS
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your review! I am so glad you enjoyed your stay with us! I am happy to say that we are in the process of renovating our hotel, and all guest rooms will have brand new carpet very soon! We look forward to hosting you again on your next visit.

Dryden, NY
Reviewed 27 October 2016

The staff (Melissa and Kai) made us feel very welcome on our short visit. We quizzed them about the local area, and they spent lots of time trying to give us some guidance. We loved the outdoor hot tub ( and the indoor one ). The room was very comfortable. Recommended.

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1Thank Rijobo
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for the positive rating and review! I am so glad you enjoyed our hotel amenities and that our service team made you feel at home with us. We hope to see you again very soon!

Summerfield, Florida
Reviewed 26 October 2016

After a seven hour flight we arrived very tired . After check-in Rita the desk clerk asked us if we needed assistance with our luggage. She kept the luggage to the room and would not except a tip. Her comment was " if my grandparents were traveling I hope someone would help them, why Shouldn't I. Management should be proud...

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1Thank billkU4393NU
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for sharing your experience with us! We are so glad you experienced the level of service and accommodations we strive to deliver. Please let us know if there is ever anything we can do to make your stay with us more comfortable.

Reviewed 22 October 2016

When I stayed in this hotel, I was fairly optimistic, seeing as it was in downtown scottsdale and I had been down a few times before, and had actually stayed at this particular hotel in the past. The rooms are nice and clean, but a little run down these days. Anyway, the primary reason that I won't be returning to...

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1Thank Chris J
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to share your feedback with us. Please accept my apologies for the issue you described here. We strive to deliver the highest level of service and accommodations, and I have shared your comments with the staff to ensure we handle this type of situation differently in the future. We are looking forward to many...

Houston, Texas
Reviewed 18 October 2016

Hotel is in a very nice and quiet area. Front Desk Supervisor is very nice & helpful. Hotel is very clean. Pool was very clean. Breakfast have lots of variety. Lots of restaurant in the area. Very close to sight seeing in the area.

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1Thank rushpatel1989
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for the positive rating and review! We're so glad you enjoyed your stay with us. We hope to see you again soon!

Cork, Ireland
Reviewed 16 October 2016

First the good, huge room and bed; quiet neighbourhood; easy to get to and (relatively) easy to get away from; close to Old Town, but without the Old Town prices; aircon was working very well considering the 100+ heat in Phoenix; friendly front office staff for the most part. Now the bad: it's a dirty hotel, not unsanitary, just scuffs...

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1Thank psychokilla
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for sharing your experience. I'm glad you enjoyed your stay with us overall, and we appreciate the candid feedback to know what we are doing well and where our opportunities for improvement are. We are looking forward to many property improvements in the coming weeks and hope you will enjoy a future visit with us.

Tucson, Arizona
Reviewed 10 October 2016

My husband went to the front desk during our stay. He waited in line like everyone else, when he got to the front desk, he was told by Rita that he needed to wait in line. He said he did and the man behind him also confirmed that fact. He only wanted to pay for 2 sodas and was rudely...

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Helpful?
Thank Papawiliam50
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your feedback regarding your stay with us. Our goal is to always deliver comfort and excellent service to our guests, and I apologize that you did not fully experience the level of comfort and service we strive to deliver. I have shared your comments with the staff here to ensure we handle these types of situations differently...

Bloomington, Indiana
Reviewed 9 October 2016

My husband stayed in this hotel when a family member had a medical emergency and was in a hospital close-by. Teresa Jones at the front desk was wonderful when handling our emergency reservations on the phone. When my husband returned from the hospital each day, she asked how his brother was doing. Teresa's sincere and attentive service during a trying...

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1Thank iu92
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. Our goal is to always deliver comfort and excellent service to our guests, and we thank you for choosing to stay with us.

Los Angeles, California
Reviewed 24 September 2016

I'm in the military and I was in Scottsdale area working at the trauma medical center which was within 5-7 minute walking distance from the hotel. My room was basic, nothing fancy but clean, comfortable and affordable. Front desk clerk Theresa was very friendly, accommodating and gave great customer service. Hotel offered free breakfast in the morning that consisted of...

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Thank R T
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for sharing your experience! We are delighted that we could meet your needs and ensure your comfort during your stay with us. Please let us know if there is ever anything we can do to make your stay with us even more enjoyable. We look forward to welcoming you on your next visit to Scottsdale.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Have a great stay at the Comfort Suites® Old Town Scottsdale hotel in Scottsdale, AZ! This is an all-suites hotel near Scottsdale Stadium, which is an MLB spring training ballpark. This smoke-free, family-suite Scottsdale hotel is ideal for your Arizona vacation, as we are conveniently close to several of the top Phoenix attractions, including Desert Botanical Garden and Taliesin West, home of famed architect Frank Lloyd Wright. Baseball fans appreciate that this is a hotel near spring-training stadiums; golfers are glad that this is a hotel near championship golf courses; and auto-racing fans are happy that this is a hotel near Phoenix International Raceway! ... more   less 

Additional Information about Comfort Suites Old Town

Address: 3275 N Drinkwater Blvd, Scottsdale, AZ 85251-6405
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $92 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Old Town 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Old Town Scottsdale Hotel Scottsdale
Comfort Suites Scottsdale
Scottsdale Comfort Suites
Comfort Suites Old Town Scottsdale, Arizona
Hotel Style:
#47 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Old Town staff and other travellers.
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3 months ago
3 months ago
Fredonia, New York
over a year ago

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Questions? Get answers from Comfort Suites Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be patient during renovation/construction. I only smelled fresh paint once, but wish they had painted our bathroom. ;-)”
 of 5 bubbles laragon_99, 22 Mar 2017 | Read review
“Unless you have a pet, do not stay on the first floor!”
 of 5 bubbles Grapler167, 18 Mar 2017 | Read review
“Room 111 was convenient to the front desk and elevator.”
 of 5 bubbles aandmrun, 2 Mar 2017 | Read review
“I was on the second floor - I think anything but the first floor would be fine.”
 of 5 bubbles RockCatWichita_KS, 13 Nov 2016 | Read review
“I believe all rooms would be equal .”
 of 5 bubbles billkU4393NU, 26 Oct 2016 | Read review
5 of 5