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Comfort Suites Old Town

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179 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Great Falls
Reviewed 6 June 2016

Had to leave a review for this property. Amazing staff, service and location! Namely, Dorothy Knudson (Manager) is hugely accommodating and eager to ensure all needs are met, met quickly and satisfactorily. In addition, Sergio, head of maintenance, is not only just personable and friendly, he ensures if anything needs fixed, he does it quickly and graciously. Levette, housekeeping, is...

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Helpful?
Thank Joeymartin96
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your kind words and positive feedback! I'm so glad to hear the staff treated you well and helped you feel at home during your stay with us. We are glad you chose to stay with us and hope you will choose us again the next time you visit.

Reviewed 17 May 2016

Second visit to this hotel. This time for four nights. It's clean, neat, well cared for and comfortable. This hotel has all the necessities and some very nice additional features like an indoor pool and of course, a full breakfast buffet. It's in the heart of Scottsdale and very convenient. The staff are all very pleasant and helpful. We'll be...

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Helpful?
Thank Tom V
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for sharing your comments with us! We do our best to take care of our hotel and the amenities here. We look forward to your return!

Reviewed 10 May 2016

Stay starts off right with friendly staff! Everything is clean & tidy. Comfy beds. Breakfast has nice & filling variety on rotation of cooked eggs/meat/biscuits gravy, with yogurt, fruit etc. Indoor hot tub a plus. Wi-Fi works great, tends to be quiet. 1 type of King suite comes with King Bed, TV, Partial Divider, Love Seat/Pull out bed, coffee table,...

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Helpful?
Thank Di H
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for sharing your feedback with us! Please come see us again the next time you visit Scottsdale!

Reno, Nevada
Reviewed 9 May 2016

Hotel is ok. Best to eat off site, including the "breakfast" in the morning. Property close to Old Towne and I was blessed to have some stellar dining experiences. Hotel room smelled like sulphur. Desk folks were nice, property dated.

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Helpful?
Thank Daniel S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Old Town certainly has some excellent dining establishments, and we are fortunate to be located so conveniently close to them. We want our guests to enjoy their stay with us and strive to deliver the best customer service possible. If ever you have a problem with your room, please let our staff know right away so that we can take...

Reviewed 1 May 2016 via mobile

We had a long motorcycle through some nasty weather,we were a mess and so were the bikes.After cleaning ourselves up,we decided to clean up the bikes.We decided to find a car wash,the front desk clerk Teresa said dont do that ill take care of you.She went and got towels and a bucket and soap,and pulled out a hose from behind...

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Helpful?
Thank Randy P
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your kind words! I'm so glad to hear the staff treated you well and assisted with your bike washing needs. That is the level of service we strive to deliver. Please come see us again the next time you are in the area.

San Francisco, CA
Reviewed 19 March 2016 via mobile

Basic, but clean. Only 2 blocks walk to Giants game. Room had a desk and an average size bathroom. Free breakfast (very basic continental). Right in downtown, so also walking distance to restaurants, bars, etc. We will stay there again for our next spring training trip!

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2Thank Aim_8
Kim C, Manager at Comfort Suites Old Town, responded to this review

Thank you for your comments. We were very happy to have you and look forward to seeing you next year!

Belmont, California
Reviewed 18 March 2016

A great location for spring training and old town activities. We stay at this hotel every year and fine the location is close to shopping, dining, old town activities and of course the ball park. The staff is friendly and very helpful, rooms are clean and roomy and will continue to use this hotel when visiting Scottsdale

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Helpful?
Thank 78reg
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for visiting and sharing your experience with other travelers. Please come see us again the next time you come to Scottsdale!

Eden Prairie, Minnesota
Reviewed 21 February 2016

We stayed here four years ago and were very pleased. On our recent say we felt it needs a renovation. The attention to detail is lacking for a Comfort Suites. The breakfast was good. The housekeeping staff was very friendly. The young girls at the front desk not always nearby.

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1Thank Carol B
Kim C, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your comments. We greatly value the feedback our guests provide. We will be sure to focus on the details of our hotel. We hope to see you return in future!

Harrisonburg, Virginia
Reviewed 13 February 2016

The room was very large and all of the furniture was quite comfortable. They had a nice breakfast with a wide array of choices. When we went to check in there had been a mix-up with booking.com and my reservation hadn't gone through. The hotel employee was extremely kind and simply found me another room. I'd definitely stay here again.

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Helpful?
Thank Emily L
Kim C, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your kind review Emily! We are so happy to hear you enjoyed your stay with us. Hope to see you again!

Blaine, Minnesota
Reviewed 22 January 2016 via mobile

Why do they charge for use of in room safe at $2.00 a day? I don't ask for clean linens or towels everyday to save resources and money, so why safe? Otherwise good location and staff nice. A bit dated in decor and no Turner Classic Movie on tv.

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Thank Gretchen I
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

I'm glad you enjoyed your stay with us. Our responsibility for unprotected property that is lost or stolen may be limited by law. A safe with a limited warranty up to $10,000 of loss (as a result of forced entry) is located in each guest room. A charge of $2.00 per day is added to your account for this convenience....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Have a great stay at the Comfort Suites® Old Town Scottsdale hotel in Scottsdale, AZ! This is an all-suites hotel near Scottsdale Stadium, which is an MLB spring training ballpark. This smoke-free, family-suite Scottsdale hotel is ideal for your Arizona vacation, as we are conveniently close to several of the top Phoenix attractions, including Desert Botanical Garden and Taliesin West, home of famed architect Frank Lloyd Wright. Baseball fans appreciate that this is a hotel near spring-training stadiums; golfers are glad that this is a hotel near championship golf courses; and auto-racing fans are happy that this is a hotel near Phoenix International Raceway! ... more   less 

Additional Information about Comfort Suites Old Town

Address: 3275 N Drinkwater Blvd, Scottsdale, AZ 85251-6405
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $131 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Old Town 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Old Town Scottsdale Hotel Scottsdale
Comfort Suites Scottsdale
Scottsdale Comfort Suites
Comfort Suites Old Town Scottsdale, Arizona
Hotel Style:
#47 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Old Town staff and other travellers.
4 questions
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18 days ago
Fredonia, New York
over a year ago

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Questions? Get answers from Comfort Suites Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the second floor - I think anything but the first floor would be fine.”
 of 5 bubbles RockCatWichita_KS, 13 Nov 2016 | Read review
“I believe all rooms would be equal .”
 of 5 bubbles billkU4393NU, 26 Oct 2016 | Read review
“NIce area & lots of restaurant in the area”
 of 5 bubbles rushpatel1989, 18 Oct 2016 | Read review
“We occupied a suite on the first floor. It was very comfortable.”
 of 5 bubbles 444tomv, 17 May 2016 | Read review
“Room on the top floor provides the best views”
 of 5 bubbles paulgG2935QE, 8 Dec 2015 | Read review
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