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Sierra Suites

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Sierra Suites
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486 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Reviewed 2 days ago NEWvia mobile

I will stayed in my share of hotels, this one is Excellent. I didn't get to use the facilities much, due to time restraints. But the room was very clean and tidy. Excellent front desk service. I come down every couple of months to visit my nephew at Ft. Huachuca. It's only a 5 minute drive to the main civvy...

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Helpful?
Thank Chris W
Reviewed 5 days ago NEW

I wanted to stay some place clean, with easy access to Fort Huachuca, and this place delivered! Clean rooms, friendly staff, and decent breakfast. I'm very particular about staying in clean hotels. I would definitely stay here again. The furniture is a little outdated, but not bad. Overall, good place to stay.

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Helpful?
Thank Brienne G
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Dear Brienne, All of us thank you for your service to our country. Thank you for mentioning our "clean rooms and friendly staff" and our central location to Fort Huachuca. Hospitality is at the very core of our culture, and we strive to provide the very best service to our guests. Thank you so much for making us your hotel...

Reviewed 1 week ago NEW

On checking in on Friday at 5 PM, Fran offered to bake us chocolate chip cookies and call us when they were ready, which she did.When we got them we found that the new window heat pump squeaked when the cool cycle shut off. The maintenance man was at our room in 10 minutes spending 1/2 hr.to diagnose and fix...

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Helpful?
Thank John V
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Hello John V, Thank you for your 5 Star Rating on TripAdvisor. It is so heartwarming to know that Fran made a difference in your stay. She is a bright ray of sunshine for our guests and enjoys very much knowing that she can put a smile on our guests face every day. Our freshly baked cookies are prepared every...

Eugene, Oregon
Reviewed 1 week ago

My husband and I flew down from Oregon for a much needed week away. We were doing a road trip exploring the nearby sites before meeting up with friends. The moment we walked into the lobby we both got the feeling that our stay was going to go well. There we were greeted by Maria at the front desk smiling,...

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Helpful?
Thank Renee G
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Hello Renee, Thank you so very much for your stay during your recent road trip. We love our guests and especially our guests that take notice that we strive to do everything possible to ensure our guests' exceptional stay at our hotel. We especially appreciate that you mentioned Maria & Dena. We are all excited to learn that their efforts...

Richland, Washington
Reviewed 1 week ago

We read a lot of the reviews and were skeptical at first, but decided to try this place for our weekend getaway from Tucson. So glad we did!!! What a great hotel...do NOT now why folks are giving this place a bad review - the front office staff (Tiffany/Fran/Glen) were wonderful and Dena in the breakfast room was a hard...

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Helpful?
Thank suzannesg
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Hello Suzannesg, What a wonderful review ! We are thrilled to know that you were pleased with the the hotel amenities, particularly our "wonderful bed and great hot water shower". Recent upgrades include brand new linens and towels. We have recently upgraded our showers with Speakman Neo Anystream High pressure Shower Heads, equipped with 12 center message sprays to provide...

Seattle, Washington
Reviewed 1 week ago

I just wanted to post that the Sierra Suites establishment in Sierra Vista, AZ was one of the best places I have ever stayed while away from home. My wife and I were visiting this area due to a family emergency and the staff could not have been kinder. Glen the General Manager went out of her way on a...

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Helpful?
Thank amsdad
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Dear amsdad, A guest could not ever give us a better compliment. We strive to ensure our guests' total happiness when they choose to stay at our hotel. Glendalynn and her entire team are pleased to know that they are providing exceptional hospitality. Glendalynn was especially touched that you remembered her personally. We hope the next time your travels being...

Heppner
Reviewed 2 weeks ago

There was about a 15 minute wait to check in but they were apologetic for not acknowledging the waiting customer. We were disappointed with the over all appearance of our room, very small with one chair. The front door and window were dirty. A very tiny bath room with a non-working fan and only one wash cloth. The frig needed...

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Helpful?
Thank Bonnie_E271
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Dear Bonnie_E271, Thank you for your stay and I am very sorry that although you found our guest service agents friendly, your stay with us did not live up to your expectations. I would be very interested in speaking with you about your stay. You can reach us on 520-459-4221, gcobb@sierravistasuites.com. I am sincerely sorry for your experience and would...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

A friend and I traveled from Phoenix to Sierra Vista for the Cowboy Poet Gathering and chose that hotel because they are a sponsor. Front desk people, Tiffany and Fran, were extremely helpful, beds were very comfortable and breakfast was delicious. Thank you!

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Helpful?
Thank Jax4315
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Hello Jax4315, Thank you so very much for your stay during the Cowboy Poet Gathering. We love our guests and especially our guests that take notice that we strive to do everything possible to ensure our guests' exceptional stay at our hotel. We especially appreciate that you mentioned Tiffany & Fran. We are all excited to learn that their efforts...

Newport Beach, California
Reviewed 2 weeks ago via mobile

We stayed here last year and it was passable at best. This year terrible. Room cleaning was bad. There was blood on the bathroom floor from the previous guests. Glasses not cleaned or replaced. Beds are uncomfortable, sheets and blankets are old and scratchy. They do allow dogs. Breakfast looked disgusting. The hotel lobby area needs a deep cleaning. Will...

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Helpful?
Thank worldview2016
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Dear Worldview2016 Thank you for your stay and I am very sorry that we did not exceed your expectations. I would be very interested in speaking with you about your stay. You can reach us on 520-459-4221, gcobb@sierravistasuites.com. I am sincerely sorry for your experience and would appreciate another opportunity to show you the kind of hospitality that the majority...

Corvallis, Oregon
Reviewed 2 weeks ago

We stayed at the Sierra Suites on a recent birding trip. The rooms were large had micro wave, frig and a table. The motel served a nice breakfast that Dana oversaw. The hotel also had a complimentary light supper and cookies in the afternoon. Nearby were several restaurants that were good: Café Ole and next door a Mexican .

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Helpful?
Thank Joan H
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this review

Hello Joan H, Thank you for your stay on your recent birding trip, and for letting your fellow travelers know about our large rooms, and guest room amenities. We are so pleased that you enjoyed our hot deluxe breakfast, which includes scrambled eggs, sausage, burritos, Belgian Waffles, oatmeal, pancakes, fruit, bread, pastries, juices, milk, hot chocolate, and freshly brewed gourmet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Sierra Vista Hotel located down the street from Ft. Huachuca, Sierra Suites is minutes from Southern Arizona attractions like Tombstone, Bisbee, Kartchner Caverns, ghost towns and bird-watching areas. Comfortable spacious guestrooms including free wi-fi and hardwired internet, flatscren TVs, refrigerator and microwave. Visitors are delighted by the upgraded gym as well as our inviting lobby and hotel staff. Guests enjoy free breakfast including a variety of hot and cold items, served in our unique patio room overlooking the pool. All New: get your favorite BBQ fixins and use our outdoor grill -- stay IN for dinner at Sierra Suites. ... more   less 

Additional Information about Sierra Suites

Address: 391 East Fry Blvd., Sierra Vista, AZ 85635
Region: United States > Arizona > Sierra Vista
Price Range: $106 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sierra Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Sierra Hotel Sierra Vista
Sierra Hotel Vista
Hotel Style:
#3 Romantic Hotel in Sierra Vista
#4 Family Hotel in Sierra Vista
#6 Business Hotel in Sierra Vista
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Questions & Answers

Here's what travellers have asked, with answers from Sierra Suites staff and other travellers.
4 questions
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Questions? Get answers from Sierra Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator - request 1st floor if stairs are a problem”
 of 5 bubbles 31reneeg, 13 Feb 2017 | Read review
“We were in Room 217 - excellent even though only had one window overlooking the courtyard.”
 of 5 bubbles suzannesg, 12 Feb 2017 | Read review
“request overlooking the swimming pool”
 of 5 bubbles JoanH517, 3 Feb 2017 | Read review
“Comp breakfast starts at 0600 - if you leave earlier, you miss a regular feast!”
 of 5 bubbles patrickcF6341HJ, 26 Jan 2017 | Read review
“All rooms face inner courtyards throughout several buildings. No street noise. HVAC units are being replaced with quieter units.”
 of 5 bubbles markdenver2015, 18 Jan 2017 | Read review
5 of 5