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Immaculately clean and great staff! If you are in Sierra Vista - and need to stay on post, the Candlewood Suites is a great option! Great breakfast, helpful staff - and quiet location! Highly recommend this hotel for a short stay - or longer! There...More
My wife and I spent two consecutive weekends here, three nights each, and had no major complaints. Front desk staff was always helpful and courteous. Room was large and clean. Breakfast was very good. Two minor complaints. The wifi was a bit slow. And, since...More
I returned from work one day to find two neckties missing from my room. I immediately went to the front desk to report the issue and happened to find one of the neckties sitting at the front desk. The second tie is still missing and...More
Date of stay: November 2017
Thank James E
Response from IHGService, Guest Relations Manager at Candlewood Suites Bldg 44420 on Fort HauchucaResponded February 7, 2018
Hello James E,
Thank you for taking time to leave us a candid review about Candlewood Suites - IHG Army Building 44420 AZ. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels. I have sent you a private message...More
I recently stayed at the Candlewood Suites located on Fort Huachuca. After returning home to Fort Bragg, North Carolina I received a voice mail from Anna May Sheffie, Candlewood Suites Manager, informing me I had been charged $125.00 because a dog had urinated on a...More
Date of stay: October 2017
1 Thank Jimmy T
Response from IHGService, Guest Relations Manager at Candlewood Suites Bldg 44420 on Fort HauchucaResponded December 9, 2017
Dear Jimmy T,
Thank you so much for your review of our hotel. Please allow me to apologize for the issues you are having with the charge due to the policy our property. I would like to look into this further and I have sent...More
Significant upgrade to prior hotel. Modern with nice layout, breakfast in the morning and good location to everything. Short distance from everything.
The one thing they do need to do is upgrade the internet. It is a problem for everyone I talk to. It constantly...More