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The Royale Krakatau

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173 Reviews from our TripAdvisor Community

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Showing 113: English reviews
1 review
Reviewed 3 weeks ago via mobile

The reservation staff is suck. I was put in an old type room which was small, dark and stinky! Actually I always ask for room at new tower but they always try to offer you the old room in another building. I really do not recommend the old building.

Helpful?
Thank Oktiviana S
Jakarta, Indonesia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

I'm having my business trip in Cilegon now. And the dinner at the 5th floor is nice. I had a bowl of very fresh chicken soup and a plate of ribs. I really like the outdoor restaurant at the 5th floor. The view is so comforting I can see the mountains over the hotel area.

Helpful?
Thank iyoskusuma
Osaka, Japan
1 review
Reviewed 21 October 2016

spending time for best moment in bistro restaurant #theroyalekrakatau, taking dinner all together for farewell party : ). This moment we will give for my collegue. hem ... al'acarte menu for meal dinner, affordable price, caring staff and clean area. best suggestion for all of you. : ) terima kasih.

Helpful?
Thank hirositakasimura
Cilegon, Indonesia
1 review
Reviewed 20 October 2016

Is't Indonesia, so you can't expect it will be clean, you can't expect good quality service. What you can expect is mold in bathroom, completely dirty and loud air condition, poor light in room and gecko's poops everywhere, that nobody cleans. Tennis courts present, but lights are not working and it's getting dark very soon (6pm is too dark to... More 

Helpful?
Thank som16614
Osaka, Japan
1 review
Reviewed 19 October 2016

we get small party for taking dinner together at banten bistro. taking for the alacarte menu,,, a lot of suggestion from bistro staff about meal and beverages on the menu. very glad and cozy situation. thanks .

Helpful?
Thank yukizurikatsumoto
Cilegon, Indonesia
1 review
Reviewed 15 October 2016

just finished work and booked for 20 persons for taking dinner together @bantenbistro restaurant in the royale krakatau hotel. have a kind of menu buffet and al'a carte, everything get you take all of as you want. menu on the buffet well so nice, speciality form asian and european. reasonably priced the menu on buffet included with mineral water. As... More 

Helpful?
Thank herlambang_tomi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016 via mobile

The hotel is on good location from the port.Restoran and personel are very nice. well, a lot of choice menu on breakfast and good staf banten bistro restaurant. this my first time come to city of cilegon. bigs thank for akur, nur, andri

Helpful?
1 Thank ivan_sce
TheRoyaleKrakatau, Promotions & public Relations at The Royale Krakatau, responded to this review

Dear Mr. Ivan, Please accept my sincere apologize for the late respond, and also I would like to thank you for your kind review regarding our property and our service. We are glad that satisfactions has met your first impression about us. Kindly let us know should there be anything we can provide during your stay to upgrade the level... More 

Indonesia
1 review
Reviewed 8 October 2016

Hello,I'am here want to share my experience to all of you, about this accomodation hotel. Really, I'am never to know before. If, in the downtown at cilegon have a good hotel, moreover restaurant, lounge, big one convention room and a good view green landscape golf. Well, this accomodation hotel have a good staff and carring about the guest.The first impression,... More 

Helpful?
Thank 393-jonathan
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Mr. Jonathan, First of all please accept my sincere apologize for the late respond, and I also would like to let you know how grateful we are by knowing that you have met your satisfaction during your stay with us. Please let us know your preference should you come to visit us in the future by sending it to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

A good restaurant with a view of the golf course makes me comfortable in this restaurant, the food was tasty and clean into added value to this restaurant, especially a satisfactory service from Miss NUR, her friendly and manners. continue Developed Bantam Bistro

Helpful?
1 Thank ivan g
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Mr. Ivan, Thank you for your kind review regarding both our property and product, we are glad that you have met your satisfactions at one of our outlets, Banten Bistro. Looking forward to have you back, Sir... Regards, Tyas AR More 

Melbourne, Australia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 September 2016

The hotel got 2 stars due to its wonderful staff. However the hotel needs a revamp - air conditioning is warm, the bathroom has mold in its grout, weird electricals eg the main switch for my room could only be accessed if you jumped onto the bed as it was in the middle of the bed, no in-room safe, cupboard... More 

Helpful?
Thank Quokkar
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Sir / Madam, First of all please allow me on behalf of The Royale Krakatau's managament to sincerely apologize regarding the inconvenience issue you have experienced during your stay on August 2016. Kindly be advise that our gym was temporarily under renovation, and it was a pity that you have to experience it due to refinement. However, please accept... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The new features of the best go green hotel and poised to be ranked among the best hotels in Banten Province for its exellent service. Strategically located in the heart of Cilegon business district, The Hotel provides 167 convenient rooms that differentiated into two categories - 28 units of cottages in four types and 140 of hotel rooms. Surrounding by the green natural ambient from The Royale Krakatau Golf Court, fledged with Moonstone Karaoke, Royale Spa, Sunstone, Fitness and Pool Center and array of Dining options, will indulge the stay experience, both for your business or leisure guests. For meeting participants, unparalleled site of more than 900 square meters of event space, offers the ideal setting for meeting from a board meeting to a dinner for up to 1500 guests in The Krakatau Convention Hall ... more   less 

Additional Information about The Royale Krakatau

Address: Jl. KH. Yasin Beji No. 4, Cilegon 42426, Indonesia
Region: Indonesia > Java > Banten Province > Cilegon
Price Range: $56 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Krakatau 4*
Number of rooms: 167
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Krakatau staff and other travellers.
3 questions
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Jakarta, Indonesia
over a year ago
Jakarta, Indonesia
over a year ago

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Questions? Get answers from The Royale Krakatau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take one bed room - better bathroom arrangement”
 of 5 bubbles som16614, 20 Oct 2016 | Read review
“Choose a cold room else, you'll be sweltering.”
 of 5 bubbles Quokkar, 19 Sep 2016 | Read review
“Very beautiful landscape”
 of 5 bubbles njaggat, 7 Sep 2016 | Read review
“Don't forget to ask for non smoking room if you don't smoke ...”
 of 5 bubbles spangenseb2016, 5 Sep 2016 | Read review
“Hotel Tower”
 of 5 bubbles itaanita1983, 22 Aug 2016 | Read review
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