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Residence Inn Phoenix NW/Surprise

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227 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Phoenix NW/Surprise
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Showing 225: English reviews
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 April 2015

I picked this hotel because of the reviews on TripAdvisor and I wasn't disappointed. The location for this hotel can't be better if you are a Royals or Rangers fan. The stadium is a quick walk from the hotel and there are several other stadiums within a short drive from the hotel. Every staff person I have had contact with... More 

Thank lee s
Vail, Arizona
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2015

We frequently stay within the Marriott chain for a variety of reasons and have always experienced very-good to outstanding experiences. Unfortunately, we cannot say the same about this Residence Inn (R.I.). The facility itself was very nice and appeared to be pretty new. It is located very close to a MLB Spring training facility and less then a mile from... More 

2 Thank William D
samantha c, General Manager at Residence Inn Phoenix NW/Surprise, responded to this review

Greetings Mr. William D, I would like to thank you for being a loyal Marriott guest and for staying with us during your recent trip to Surprise. I am disappointed to learn that we failed to provide you with the Marriott experience you have come to know and expect. I would like the opportunity to speak with you regarding your... More 

Detroit, Michigan
1 review
Reviewed 29 March 2015

This was my first time staying at a hotel vs. apartment, the complex was extremely safe, clean, and very professional by all They have an outstanding staff Dawn Crider, Olivia Calabrese, Nahla Costello, Gabriel Gomes, Felipe (aka Gomez). Olivia & Nahla are the best welcoming team Residence could have, the girls made people more then welcomed, they made all feel... More 

Thank JoJo M
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2015 via mobile

Wonderful hotel with an extremely friendly and helpful staff. Facilities are superior and it's a very short walk to Surprise stadium to watch the defending American League Champion Kansas City Royals. Loved our stay and definitely plan to return.

Thank Ralph R
Lubbock, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 March 2015

If you are in town for Spring Training for the Texas Rangers or the Kansas City Royals this is the hotel to be at. It is within walking distance to the practice fields and also Surprise Stadium. The hotel is very clean and the staff is extremely friendly. The rooms are very good size and contain a kitchenette, sitting area... More 

Thank belle7001
Overland Park
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2015 via mobile

We enjoyed our stay here very much. Rooms nice and clean, good breakfast that is kept clean and stocked, beautiful pool and basketball courts and walking distance to Surprise Stadium. Will be returning next spring!

Thank Bibleajosc
Kansas City, Missouri, United States
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2015

Stayed 1 night for work. Very clean and friendly. Nice room, new, updated. The manager, Samantha I believe, was fantastic! She was helpful, remembered you and was very concerned that you had a great stay. This location has a 'manager's dinner' on Mon, Tue, Wed, which included dinner and drinks. Breakfast was fine, nothing amazing, but a decent selection. This... More 

1 Thank Leah D
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 February 2015

Visiting my daughter Olivia nearly 1.6 miles away, made this hotel very convenient. It's in a clean quiet area nearby is a recreation center and all sorts of restaurants. I was pleasantly surprised at the size of the room. Equivalent to an apartment in a typical large city. The kitchenette came in handy because I like to cook, the only... More 

Thank HarmonyCane
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 January 2015

Confortable facilities (including swimminpool), easy parking, enormous romos with flat tv, kitchen and dining room allowing you to stay better tan an standard hotel. I highly recomend it. Good value for money. If something to improve: breakfast options, short assortment...

Ocala, Florida
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 January 2015

We stayed at the Residence Inn for 12 days while visiting our son and his family. Our suite was very tastefully furnished and comfortable. My wife said it was one of the cleanest rooms she ever stayed in. Everyone was very friendly and accommodating. The evening socials with free beer and burgers were a nice touch and the breakfast buffet... More 

Thank JimHeat

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 

Additional Information about Residence Inn Phoenix NW/Surprise

Address: 16418 N Bullard Ave, Surprise, AZ 85374-8805
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $200 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix NW/Surprise 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Hotel Style:
#1 Business Hotel in Surprise
#1 Family Hotel in Surprise
#1 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix NW/Surprise staff and other travellers.
2 questions
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Surprise, Arizona
4 months ago
Walnut Creek, California, United States

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Questions? Get answers from Residence Inn Phoenix NW/Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 1st floor because we had a pet. Always very quiet.”
 of 5 bubbles 344diannep, 25 Nov 2016 | Read review
“face east for best view (no buildings across street)”
 of 5 bubbles jerrygg2016, 1 Nov 2016 | Read review
“My husband and I shared a two bedroom/two bathroom suite with another couple and had plenty of space and privacy”
 of 5 bubbles whitmire74, 26 Oct 2016 | Read review
“Traveling with a disabled sister not needing a handicapped room, but first-floor near an exit for easy access to my vehicle. #103”
 of 5 bubbles Lorane, 13 Sep 2016 | Read review
“We had a King suite and it was great!”
 of 5 bubbles Pandorastwin, 9 Sep 2016 | Read review
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