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Hampton Inn Suites Phoenix Surprise

452 reviews
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Traveller (24)
Room & Suite (14)
Dining (4)
Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“cookies”(25 reviews)
“happy hour”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Suites Phoenix Surprise
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (452)Write a Review
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Traveller rating
292
117
31
9
2
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LanguageEnglish
292
117
31
9
2
Show reviews that mention
All reviewscookiescomplimentary breakfasthappy hourroom was cleansun city westgreat staywafflesgrand avenuespring trainingeasy accessexcellent hotelconvenient locationwould stay here againthe breakfast areaparking lotwe've stayedfresh fruit
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1 - 5 of 451 reviews
Reviewed 1 week ago via mobile

We spent 5 nights at this Hampton. The over all accommodations were OK but being a long time Hilton Honors member the room provided, assistance in obtaining a room to accommodate an older pet and front end staff attitude in general was lacking with the...More

Thank scottishlad108
Hotel's Favourite
Reviewed 1 week ago

Excellent service at check in and check out. The room was clean and big and everything worked. The bed was comfortable. The hotel was in a great location in Surprise . It was right next to a supermarket and restaurants. The breakfast was also great.

Thank Roluke
Reviewed 2 weeks ago

Good location for visiting family in sun city west. But next time we will look for more reasonably priced option. Also there was noise in the hallways at nighttime. Complimentary breakfast was fine but would have expected more at this price point.More

Review collected in partnership with Hampton
Thank R878YGkaren
Response from Gina N, Manager at Hampton Inn Suites Phoenix SurpriseResponded 1 week ago

Dear R878YGkaren, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were not satisfied with your room. We will take your comments under consideration as we...More

Reviewed 3 weeks ago

This is a great Hampton Inn Suites. There are some extras that make it nice...for example,happy hour to wrap up the day. The breakfast staff was very friendly. Made the morning experience very nice. Thank you!

Review collected in partnership with Hampton
Thank Laura G
Reviewed 8 January 2018 via mobile

We stayed 1 night at the Surprise Arizona Hampton Inn on a trip south. As Diamond Members we stay exclusively in Hilton properties whenever available. This is a nice clean property and appropriately priced for what you get. We used Hilton Points and felt 19,000...More

Thank VictoryVisionTim
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$114 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Surprise
#2 Family Hotel in Surprise
#3 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Surprise
#2 Family Hotel in Surprise
#3 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (14)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
DocRickB
16 January 2018|
AnswerShow all 4 answers
Response from jamaicameonemoretime | Reviewed this property |
Not that I know of.
0
Votes
DocRickB
16 January 2018|
AnswerShow all 3 answers
Response from Susan G | Reviewed this property |
I think it depends. I was visiting my mother who was across the highway in a skilled care facility. Because this Hampton Inn is owned by Sun Health, which also owns the nearby Colonnade, they did shuttle me free among their... More
0
Votes
nicori2001
19 August 2017|
AnswerShow all 9 answers
Response from Cruiseguy16 | Reviewed this property |
Yes, private
0
Votes
Room Tips
"Try to get a room facing the pool rather than Grand Avenue so avoid hearing the train."
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"Usual advice, try to stay away from elevators. Some rooms have 2 queen beds, some single king bed."
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"Get room away from Grand Blvd side"
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"Get a 4th floor on pool side of building for less noise. Get there early so you have time to ask for cleaner..."
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