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Hampton Inn Suites Phoenix Surprise

452 reviews
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Traveller (24)
Room & Suite (14)
Dining (4)
Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“cookies”(25 reviews)
“happy hour”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Suites Phoenix Surprise
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (452)Write a Review
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292
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LanguageEnglish
292
117
31
9
2
Show reviews that mention
All reviewscookiescomplimentary breakfasthappy hourroom was cleansun city westgreat staywafflesgrand avenuespring trainingeasy accessexcellent hotelconvenient locationwould stay here againthe breakfast areaparking lotwe've stayedfresh fruit
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11 - 15 of 451 reviews
Reviewed 26 November 2017

My wife and I travelled to Phoenix (Surprise, AZ) for a Thanksgiving Visit. The hotel was only 3 Miles from the house we were visiting. Therefore, trips to and from were very easy. The hotel seemed to be a typical Hampton Inn with a very...More

Review collected in partnership with Hampton
Thank Speyedoc
Reviewed 19 November 2017

Other than the fact that the breakfast room did not have any real butter for our waffles (we didn't have waffles for that reason), we were very happy with the facility and the service received. The price was reasonable for the type of room and...More

Review collected in partnership with Hampton
Thank PhilOnTheRoadAgain
Reviewed 17 November 2017

Stayed for three nights as we are building a home at Trilogy and were in town for designing session ... closet hotel so we picked this one . Beds were comfort and overall the hotel and rooms were clean . Could use an update style...More

Review collected in partnership with Hampton
Thank MemphisMommy1
Response from Gina N, Manager at Hampton Inn Suites Phoenix SurpriseResponded 18 November 2017

Dear MemphisMommy1, We appreciate your comments. Please accept our apologies for the issues you mentioned within your review. Thank you for sharing your feedback regarding our breakfast hostesses. We hope that you will visit again soon!

Reviewed 12 November 2017 via mobile

This hotel was clean and quiet. The complimentary breakfast was very good. The staff was fantastic and the manager Lindy was very courteous and knew a lot about the area. He got us directed to a great place to eat and got us a map...More

Thank scrappytootsi
Reviewed 12 November 2017

Excellent in every way. Good bed, Great staff, fair price, good breakfast. We were looking at homes in the adjacent 55 + community and picked the hotel because of it location, customer rating and the price.

Review collected in partnership with Hampton
Thank sandysart
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$116 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Surprise
#2 Romantic Hotel in Surprise
#3 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Surprise
#2 Romantic Hotel in Surprise
#3 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (14)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
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DocRickB
16 January 2018|
AnswerShow all 4 answers
Response from jamaicameonemoretime | Reviewed this property |
Not that I know of.
0
Votes
DocRickB
16 January 2018|
AnswerShow all 3 answers
Response from Susan G | Reviewed this property |
I think it depends. I was visiting my mother who was across the highway in a skilled care facility. Because this Hampton Inn is owned by Sun Health, which also owns the nearby Colonnade, they did shuttle me free among their... More
0
Votes
nicori2001
19 August 2017|
AnswerShow all 9 answers
Response from Cruiseguy16 | Reviewed this property |
Yes, private
0
Votes
Room Tips
"Try to get a room facing the pool rather than Grand Avenue so avoid hearing the train."
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"Usual advice, try to stay away from elevators. Some rooms have 2 queen beds, some single king bed."
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"Get room away from Grand Blvd side"
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"Get a 4th floor on pool side of building for less noise. Get there early so you have time to ask for cleaner..."
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