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Windmill Suites in Surprise

550 reviews
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Traveller (124)
Room & Suite (61)
Pool & Beach (15)
Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“living room”(31 reviews)
“front desk”(79 reviews)
“green carpet”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (550)Write a Review
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1 - 5 of 549 reviews
Reviewed 5 days ago

We had a great time. The room was comfortable and roomy. Only issue was that the ice machine was broken on the second floor we were on and the elevator on the south side of the building was out. We were able to use the...More

Thank SLP224
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 3 days ago

Thank you for your very kind review of your stay with us at Windmill Suites in Surprise. We are sorry for the inconvenience of that ice machine, ( we are waiting for a motor) there was however another one on the far end of the...More

Reviewed 1 week ago

Convenient to National Tennis 65 and over Championships. Price was reasonable for the spacious suites. Breakfast schedule was adequate for our schedule. The service was excellent and allowed us to stay an extra 30 minutes in order to complete our tennis matches.More

Thank salzimmitti
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 6 days ago

Thank you so much for your very kind review of your stay with us. We look forward to the tennis teams arrival as you all seem to be a happy easy going group. I hope you did well in the tournament and that we will...More

Reviewed 2 weeks ago

Great place. Rooms are clean, beds are comfortable, service is great and the staff is accommodating and friendly. The grounds are impeccably kept. The hot breakfast and beautiful pool and spa make it like a home away from home. I visit the area about 4...More

Thank Jennifer R
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

Thank you Jennifer for your very kind review of your recent stay with us at Windmill Suites in Surprise. ( which I will happily share with my staff) We are looking forward to seeing you again next time you are in the Surprise area.

Reviewed 2 weeks ago

Many years of staying at the windmills. Happy to see they are going through a remodel. The carpet was torn up in our room and the spa was not working. People always kind though. B rating for food? Kinda disappointed after all these years. Still...More

Thank nquarfot
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

Thank you for taking the time to review your stay with us. Like you we are very happy to see the long awaited renovations get underway. We are working diligently to bring the hotel to the former glory that regular guests such as yourself have...More

Reviewed 2 weeks ago

Marilyn and staff are excellent, as always. Glad to hear that renovations are scheduled as upgrades are needed. Have been staying here over ten years and always look forward to my stay. Rooms are spacious and comfortable. Breakfast has a good selection. My adult son...More

Thank 443tonik
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

Thank you Toni for your amazing review of your recent stay with us at Windmill. Your reviews are always kind and very welcome by myself and my staff. Looking forward to seeing you again in April.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$86 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (61)
Pool & Beach (15)
Dining (8)
Hotel & Grounds (65)
Business Centre & Event Rooms (9)
Bathroom (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mama2_ella
22 July 2016|
AnswerShow all 2 answers
Response from Retiredbarnqueen_10 | Reviewed this property |
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0
Votes
Linda K
14 October 2015|
Answer
Response from sunmgr |
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
0
Votes
ki0
17 January 2015|
AnswerShow all 5 answers
Response from steven r | Property representative |
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
0
Votes
Room Tips
"we liked the bottom floor"
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"My advice after this experience would be to stick with what you know to be good. Don't risk ruining you..."
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"Some ground floor rooms have patios that face the pool."
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"Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection..."
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