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Windmill Suites in Surprise

Expedia.comUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$80*
US$80*
US$80*
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Windmill Suites in Surprise
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479 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Reviewed today NEW

Nice hotel friendly atmosphere and friendly staff. The lady that checked me in was very professional and funny. She had a big smile on the entire time she was helping me get checked in. The breakfast was also very good and displayed nicely. I will definitely stay here again.

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Helpful?
Thank keith_anderson56
Reviewed 2 days ago NEW

Between work and looking for a permanent residence, my fiance and I spent a total of three weeks at Windmill suites. Shauna was there every morning with her bright beautiful smile and made sure we were comfortable and taken care of before heading off to work. The atmospher4e of the place was peaceful and cozy. The pond was a perfect...

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Helpful?
Thank theresaangelreome111
Reviewed 3 days ago NEW

My daughter and I needed a place to stay while our house was being painted. Shawna at the front desk was SO warm and helpful, the rooms were comfy and the breakfast was delicious. We ended up staying another night to take advantage of the pool :) My daughter, who's 2, felt right at home so quickly. I will definitely...

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Helpful?
Thank sharonh1006
Guerneville, California
Reviewed 6 days ago NEW

Was quite surprised when I entered my room. There was a small sitting room with couch, and big screen tv, a kitchenette with everything, nice bathroom and a separate wash room, plus a bedroom with another tv. All for!under $90.09 plus a continental breakfast, and a fresh, hot cookie upon check in. Would recommend to anyone who is going to...

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Helpful?
Thank 61gaild
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for that awesome 5 star rating. Also, thank you for the recommendation. We are very glad that you enjoyed the room and its amenities, of course for most people that cookie is the deal breaker. Hope to see you again next time you are in the Surprise area.

Reviewed 1 week ago NEWvia mobile

This place is old, run down, smells like smoke covered up by thick fragrance, and the rooms are not nice. For the same price, you can find much better accommodation elsewhere. Or pay a bit more, and stay at a nice place. You will not regret it!

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Helpful?
Thank Stoon_travler
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

We are very sorry that we failed to impress you during your visit with us. We would be very interested in hearing from you to discuss in person how we could have done better to improve your stay.

Reviewed 1 week ago

It was a good price, and well maintained. Friendly customer service, clean rooms. Breakfast was nice, warm and ready on time. I enjoyed the room, cozy and quiet. Plenty of parking, and easy way in and out from the parking lot. Near shopping centers and freeways.

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Helpful?
Thank monicacelinad
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Monica for that awesome 5 star response. We all work diligently to ensure every guest has an enjoyable stay. Hoping to see you again next time you are in the Surprise area.

Reviewed 1 week ago

Breakfast was amazing ..very welcoming front desk. My kids enjoyed the pool and the lemon water that was stationed every where..the rooms are all a good size and had plenty of chairs.. We will defiantly stay here again.

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Helpful?
Thank lotus434
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for your 5 star rave review. We always love to hear that the kids had a good time, because if the kids are not happy the parents surely are not. Did they get a chance to feed the ducks or see all the turtles in the pond? If not, try to catch that next time, there...

medford,nj
Reviewed 1 week ago

2 stays in April. Rooms were clean and spacious. The staff was friendly and efficient the breakfast was very good and the lady who stocked it was very friendly and hard working will definitely be back

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Helpful?
Thank twinsdad_8
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you very much for the great 5 star rating. I will definitely be sharing your comments with my staff. We look forward to seeing you again next time you are in the Surprise area.

Reviewed 1 week ago

The hotel was very nice and the staff very friendly. The lady who cleaned our room was wonderful!!! I would stay here again and will tell friends and family about our stay. The living room and kitchenette were a really nice addition.

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Helpful?
Thank 654angieb523
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I will pass on your kind words to my staff. Also, thank you for recommending us to your friends, we very much appreciate it.

Reviewed 1 week ago

Staff very accommodating. My only negative was the strange aroma in the lobby and into the hallway. Pool water great temp. breakfast staff friendly and accommodating. Liked the double sink set up and two TVs. Liked the sleep area separated from the sitting area with doors for privacy.

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Helpful?
Thank sylviab168
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Sylvia for your very nice review of your stay with us. I wish I could figure out what the smell was that you mentioned. We do have some pretty nice air fresheners attached to the lobby so I am thinking it was a one time thing, possibly from breakfast or a room in close proximity that brought food...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 W Bell Rd, Surprise, AZ 85378-9736
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $92 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
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10 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection is better.”
14Bruno, 9 Apr 2017 | Read review
“Carpeting in room (303) was worn out. Seams were separating and could be a trip hazard. Night lighting in the bathroom would be beneficial. ”
464marlenej, 27 Mar 2017 | Read review
“large rooms, well maintained, clean, large windows, quiet”
bgarena78, 12 Mar 2017 | Read review
“Ask for poolside! Beautiful view of pool and small pond and green grass!”
jmullins2017, 20 Feb 2017 | Read review
“Room 118 is the best.”
wenrenken, 9 Feb 2017 | Read review
5 of 5
Expedia.com
US$80* /night
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Orbitz.comUS$80
TripAdvisorUS$80
Booking.comUS$80
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Prices are for 1 room, 2 adults
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