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Quality Inn & Suites of the Sun Cities

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Quality Inn & Suites of the Sun Cities
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites of the Sun Cities
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Showing 121: English reviews
Branson, Missouri
Reviewed 27 December 2015

This hotel is clean, and the staff is for the most part friendly. Had a problem with a woman in the next room with a loud husband and six kids running in the halls at 11 pm. I called to complain and they moved me to a suite. I was ready to check out, they made a good move and...

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Thank Gary P
North Las Vegas, NV
Reviewed 15 November 2015

Pleasing to the eye as you enter, with the check in counter right there. On this hot day they had a pitcher of ice water with lemon waiting and available as you check in. Room was on 2nd floor. Elevator worked just fine. Room was clean but A/C unit didn't seem to be working properly. Just would not cool down...

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Thank Safari-Rick
Cedarburg, Wisconsin, United States
Reviewed 7 October 2015

Convenient location, room was average but the person at the front desk is top notch. She was so helpful and pleasant. Room could use some upgrading but otherwise clean and comfortable. Would stay here again.

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Thank Terri M
New Orleans, Louisiana
Reviewed 16 September 2015

Clean, comfortable room. Great breakfast bar. Very friendly staff. Stayed here for several days while visiting Phoenix. Staff went out of their way to make sure that our stay was enjoyable. And all at a very reasonable cost!

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Thank Michael B
Cincinnati, Ohio
Reviewed 12 August 2015

staff was over the top. stayed here week of getting married upgraded to a executive sweet no charge was givin the party room at no charge and also made room in the freezer for our wedding cake. staff was super nice I was blown away bye the amount of friendliness. beautiful hotel property was very well maintained and rooms were...

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1Thank joshua d
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

We thank you for your service, and congratulate you on your recent marriage. We thank you very much for your kind comments, and appreciate you sharing your recent experience at our hotel with others. We look forward to seeing you again in the future. Marilyn Edwards Guest Service Manager

Monticello, New York
Reviewed 5 August 2015

Off the main road and set back a good distance from railroad, this sweet and welcoming hotel was a real joy to find and stay at. The entire staff was the friendliest I have ever experienced, and their desk clerk "Nel" always had a big welcoming smile and did everything to insure your stay is a pleasant one. Though the...

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Thank Tami F
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Thank you very much for your kind comments and honest feedback. We were very pleased to see how much you enjoyed our quiet, comfortable hotel and the welcoming service provided by Nel and Andrew. We hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager

Reviewed 29 July 2015 via mobile

We recently stayed here while on a house hunting trip. Great location, clean hotel and staff bent over backwards for us. Everyone from the manager (Andrew), to Nel and Maria (front desk), and Asalia (housekeeping) became our new friends. We had the king suite and it was perfect for our needs. Thank you for your hospitality!

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Thank Judy K
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Thank you for choosing our hotel while house hunting here in Arizona-very brave of you to do in the summertime!!! We sincerely appreciate your kind comments and thank you very much for sharing your experience at our hotel with others. Marilyn Edwards Guest Service Manager

Surprise, Arizona
Reviewed 4 July 2015

My husband and I moved from a more expensive hotel (that wasn't that great of a hotel) to the Quality Inn and Suites while we were searching for a home in the area. The staff was wonderful. The morning breakfast was very good. The room was very nice; much nicer than the more expensive hotel down the road. The bedroom...

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Helpful?
Thank Sheri C
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

We thank you very much for taking the time to post your comments after your recent stay with us. We were pleased to see that you found our hotel to be more comfortable than your previous one, and that you enjoyed the amenities that we provide. We hope to see you again very soon. Marilyn Edwards Guest Service Manager

Surprise, Arizona
Reviewed 17 June 2015 via mobile

We have stayed at this location several times and always found the staff to be friendly, courteous and efficient. They, above all, are the reason we return. Every person from the manager to the breakfast attendant and from the desk attendants to the housekeeping staff went out of their way to ensure our recent stay was the best it could...

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Thank Frankiw773
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

We appreciate your continued loyalty to our hotel, and thank you for sharing your experiences there with others. We were happy to see how much you enjoy the indoor pool area, and being able to relax after a day out in the area. Our staff works very hard to ensure all our guests feel welcome and appreciated, thank you for...

Battle Creek, Michigan
Reviewed 7 June 2015

Nice surprise from this Quality Inn. We came for an Anniversary Party all the way from Michigan. The staff were extremely helpful even on the phone before we arrived. Facility was clean, nice and comfy rooms, air worked fine...no complaints. Breakfast is a bit lean for a Gluten Free person so we went across the street to a restaurant that...

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Helpful?
Thank Mary Z
marilyn1714, Guest Relations Manager at Quality Inn & Suites of the Sun Cities, responded to this review

How nice it was for us to read your kind comments and see that we exceeded your expectations! Thank you very much for sharing your experience at our hotel with others. We hope to remain your hotel of choice in the area and see you again very soon. Marilyn Edwards Guest Service Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Quality Inn & Suites - Discount Hotel in Surprise, AZ near Sundome, Sun City Golf Courses, Surprise stadium, Peoria sports complex, offering online specials and online Reservation facility. ... more   less 

Additional Information about Quality Inn & Suites of the Sun Cities

Address: 16741 N Greasewood St, Surprise, AZ 85378-3615
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $100 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites of the Sun Cities 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn Surprise
Surprise Quality Inn
Hotel Style:
#4 Family Hotel in Surprise
#5 Business Hotel in Surprise
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Questions & Answers

Questions? Get answers from Quality Inn & Suites of the Sun Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor possible but still no guarantees”
 of 5 bubbles Danmo05, 18 Jan 2017 | Read review
“Indoor pool was freezing cold.”
 of 5 bubbles ateilac, 3 Jun 2016 | Read review
“Rooms on first floor near eating area can be noisy during breakfast.”
 of 5 bubbles Grace621, 11 Apr 2016 | Read review
“Far from the elevators and ice machines”
 of 5 bubbles jfermons, 7 Apr 2016 | Read review
“if you can find another hotel in the vicinity, take it”
 of 5 bubbles 782carolet, 13 Mar 2016 | Read review
5 of 5