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Best Western Plus Tempe By The Mall

Booking.comUS$67*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Tempe By The Mall
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765 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Tempe By The Mall
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Showing 722: English reviews
Syracuse, Utah
Reviewed 7 August 2015

Payment was messed up. Took care of the payment but got a bill the next day stating it wasn't taken care of. Rooms were locked and we were not allowed back in to retrieve a few personal items that were left behind. Treated horribly.

Review collected in partnership with Best Western
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Helpful?
2Thank KlaasyGirl
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

KlassyGirl thank you for your review I sincerely apologize for your experience with us. We strive to provide superior customer service to each and every guest. I apologize for our failure in this area to you, this is never our intent. We will work continuously to rectify all issues and concerns by our valued guests. If you have any questions...

Austin, Tx
Reviewed 5 August 2015

This is the second time in 6 months I have had to visit Phoenix on work related business. The first time was great. This BW has WIRED as well as wifi internet. The speed is way above average speed. The breakfast Sunday morning was GREAT with scrambled eggs, sausage, and PANCAKES. Monday morning had cheese omelettes and no pancakes. I...

Review collected in partnership with Best Western
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Helpful?
Thank SteveAustinTexas
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good Day SteveAustinTexas Thank you for your review, we are very pleased you have stayed with us a few times and enjoy your stay. We do work continuously on the Wi-Fi so we can provide great speed for every guest, and it definitely is a plus to be able to use the wired, I agree. Thank you for the compliment...

Indiana
Reviewed 1 August 2015

My husband and I stayed in the west valley while visiting but our last night we stayed here in the east valley being it was closer to the airport and has free shuttle. We stayed on 2nd floor facing Baseline and it was surprisingly quiet. Nice clean room, and we had a great nights sleep! (Comfy king bed.) I wish...

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Helpful?
Thank VioletK4
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

VioletK4 thank you for your review I am so pleased you had a great experience with us. We do get so many pleasant comments about the beds being comfortable, it is always nice to hear. I agree, our location is a great location to be in with so many options nearby. We would love to have you and your family...

Reviewed 1 August 2015

Room was perfect for location as we were in town for a funeral. Clean rooms and good service were present. We were disappointed with after hours party at the pool that went on until the early AM hours on Saturday night. Check In desk located near the pool door so we know we were not the only ones that knew...

Review collected in partnership with Best Western
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Helpful?
Thank sammF5829XM
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you for your review sammF829XM Please accept our sincere condolences to you and your family. I am sorry to hear also about the issue you experienced with the loud noise at the pool, I assure you we have discussed this issue and how to properly manage these incidents, if any in the future. sammF829XM I hope you and your...

Flagstaff, United States
Reviewed 31 July 2015

I always stay here when I'm stuck doing personal or professional business in Phoenix. It is clean, comfortable, and the staff are amazingly helpful and friendly. Rates are reasonable, and there are plenty of nearby restaurants, shopping, etc. as needed.

Review collected in partnership with Best Western
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Helpful?
Thank Jeanne K
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you Jeanne K for your review This positive review is just what we like to hear. We want every guest to have an excellent experience with their stay. The kind words left for staff is one of the best things we can hear, as we strive to provide superior care to each guest. We will definitely take this as...

Cozad, United States
Reviewed 28 July 2015

Hotel is very clean & well kept. It is in a excellent location in Tempe. Walking distance to many sites. Hotel staff was very accommodating. On my seven day trip & staying at four Best Western Hotels. This was the best Best Western hotel of the four I stayed at on this trip.

Review collected in partnership with Best Western
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Helpful?
Thank Ronnie M
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good Afternoon Ronnie M. Thank you for writing your review of our Hotel. I can't tell you how good it is to hear the very kind words you've left about our Hotel. It means more then you know that the work everyone puts in to hotel and for our guests is noticed and appreciated as we want to make every...

Boise, Idaho
Reviewed 24 July 2015 via mobile

Price was right. Location is a bit sketchy staff is very friendly. You get what you get for $69 a night. Don't expect more than that. Don't go wandering the streets at night. Staff does the best job they can with this property They do include breakfast with the price. It is close to the freeway for easy access to...

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Helpful?
2Thank Brianking22
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Brianking22 thank you for your review. I am pleased to hear the kind words about the staff, we strive to provide a great experience. I'm pleased you were satisfied with the location. I hope you will return in the future to experience the breakfast, as we provide a full hot complimentary breakfast.

tennessee
Reviewed 23 July 2015

staff was very helpful. the entire hotel was especially clean. easy check in and out. bc we arrived so late, we slept late and didnt make breakfast so i cant comment. we did not have prior reservations and called a few hotels 1st but they didnt have any available rooms, so if you are traveling through this area you may...

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Helpful?
Thank jcsu93
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

jcsu93 thank you for your review of our Hotel. I am so pleased to hear that the things we strive to provide for a great stay was provided by our hotel and staff. I hope that you will have the opportunity of coming back to stay with us in the future to experience the breakfast as well, as we offer...

Arkanss, United States
Reviewed 18 July 2015

This hotel is a hidden hide away , Love this visit and I travel a lot for work . I have not been back in a while this stay made me remember why I love this area . Great location close to a lot of family friend activites .

Review collected in partnership with Best Western
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Helpful?
1Thank Charles B
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good Afternoon and thank you for your response Charles. We are so pleased you came back to stay with us, and we appreciate your kind words. I am glad we are in a perfect location, near your family and friends. Charles, we hope to have you back with us.

Afton, Oklahoma
Reviewed 13 July 2015

The staff were friendly, courteous and helpful. They whole hotel was clean and well maintained. The full breakfast was really fresh and tasty with a great seletion. Great location, close to airport and freeways. Easy to get in and out of.

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Helpful?
1Thank Cwritermom
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good afternoon Cwritermom. It's always great to get a spectacular review. I'm glad your reunion went well and I hope everyone had a great time. Thank you for taking the time to review us and I hope you pass the word to all of you friends.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about Best Western Plus Tempe By The Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $100 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Best Western, Priceline, Travelocity, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Plus Tempe By The Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Tempe By The Mall staff and other travellers.
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8 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from Best Western Plus Tempe By The Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
azcheesefan, 21 Aug 2016 | Read review
5 of 5
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US$67* /night
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Prices are for 1 room, 2 adults
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