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BEST WESTERN PLUS Tempe by the Mall

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731 Reviews from our TripAdvisor Community

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Showing 688: English reviews
Sedona, United States
Reviewed 17 October 2016

Phoenix was a fantastic place and the location of the hotel was great by the quality of the hotel was not so great. It was close to the 10 freeway which allowed us to go all over the valley. The room was small. We also went to a book launch, the zoo, and the state fair. The trip was very...

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Helpful?
Thank Carrie P
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so glad to hear you enjoyed your trip. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe

Lakeside, United States
Reviewed 10 October 2016

Best Western is an average hotel for an out of town visit. I go to this area once a year to visit family and choose this hotel since it is kid friendly and I bring my 2 grandsons. They like to play in the pool. I find the price is reasonable.

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Helpful?
Thank Martha B
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you and your grandsons enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!

San Diego, United States
Reviewed 8 October 2016

A good stay for the money. Friendly staff and comfortable. All I needed was a clean room, comfy bed, some breakfast and close to ASU. Got it all here...Plenty big King bed for 2, microwave, fridge, desk and a comfy chair with an ottoman .Only down side was the pillows.

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Helpful?
Thank Heidi A
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon!

Seattle, United States
Reviewed 23 September 2016

Of all the hotels I have stayed at this one was the best especially for the great pricing of the rooms. Great place to stay. I travel all over the United States and this Hotel was one of the best I have ever stay at - especially for the price. Great service; great parking and especially great people who work...

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1Thank Michael O
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

On behalf of myself and our entire staff, we really appreciate you rating the Hotel and our employees at a high level in your survey. It inspires everyone to continue to provide superior customer care to all of our guests and guest’s needs. We look forward to having you back with us in the future.

Los Angeles, United States
Reviewed 22 September 2016

Passing through Phoenix and not really here for a long stay, this hotel was chosen mainly for the location. It is conveniently located near the 10 freeway exit. The check-in process was quick and efficient. The room was clean and comfortable.

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Thank Angie M
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay and happy with location. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!

Oro Valley, Arizona
Reviewed 21 September 2016

This is a convenient place to stay when you are flying out of Sky Harbor Airport in Phoenix. The staff was very polite and caring. When we were told that we had to take a shuttle before the dining room was open, the manager made sure someone had made a to go breakfast. It was waiting for us when we...

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1Thank sncfisk
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. I am so pleased you had a great experience with your stay. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward...

Jakarta, Indonesia
Reviewed 18 September 2016

Had stayed in this hotel before and liked it because of its central location, nice room, cozy lobby, friendly staff, great breakfast and good value for the money. When planning our recent visit however we found other hotels with good reviews were offering significantly better rates so we didn't come back. Tough competition indeed.

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Thank GabyVM
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review the hotel. We are sorry to hear that you stayed at another location, as we value every guest returning and new. We hope that when your travel needs brings you back to the area you consider staying with us, calling the hotel directly, or sales department.

phoenix, United States
Reviewed 13 September 2016

The front desk and breakfast staff were outstanding. Our room was clean, we have stayed here before and will stay again. If you need airport transportation to Sky Harbor, this is the one to stay at or the BW in Tempe, NOT the Phoenix Sky Harbor BW, that is in a very industrial area, this is in a safe location,...

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Thank Mary O
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay and had a great experience. We look forward to having you back with us when you travel to Tempe again.

Laguna Woods, CA
Reviewed 12 September 2016

Lately, I have sought out BW Plus' to stay in as they are usually much better than a standard Best Western and the prices are good. This one while better fell short a little bit - primarily in cleanliness. Not bad in the room; however, the halls needed vacuuming. On the plus side, they gave me what I wanted -...

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Thank Baltimore48
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve, we will be working on them to ensure they do not happen again in the future and what we are doing well with. Comments like this help us to get better and we appreciate it. We hope...

Lewistown, United States
Reviewed 6 September 2016

Employees are excellent, grounds good, morning coffee disgusting. Coffee was really the only bad thing at this Hotel. It's a nice Hotel. Room was comfy, breakfast is OK, but maybe it's just me, as I really don't care for Hotel breakfast. The airport shuttle is also excellent.

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1Thank Larry Y
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $102 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tempe by the Mall staff and other travellers.
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3 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Tempe by the Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
 of 5 bubbles 268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
 of 5 bubbles drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
 of 5 bubbles jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
 of 5 bubbles MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
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