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BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
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754 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Tempe by the Mall
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Showing 711: English reviews
Reviewed 25 April 2015

Of all the Best Westerns in the Valley, this is my favorite one at which to stay. The rooms are really nice. It is in a great location, with easy access to the airport. I use their Park and Fly package which is extremely convenient for travel. I recommend Best Western Tempe by the Mall.

Review collected in partnership with Best Western
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Helpful?
Thank Saintmaker
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Saintmaker, Wow, we really appreciate you putting us at the top of the Phoenix area Best Westerns. That's quite an honor coming from an such an experienced traveler. We will keep it up. Thanks again,

Tigard, United States
Reviewed 24 April 2015

This hotel was clean, served breakfast and was very comfortable that is why I only stay at Best Westerns I enjoy knowing that I can find the same level of quality and service at any one of Best Western Hotels.

Review collected in partnership with Best Western
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Thank Kathleen L
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Kathleen L for the nice review you wrote about our hotel. I too like consistency and we truly appreciate you saying so. We hope to see you soon and please enjoy safe travels.

Reviewed 21 April 2015

This hotel is not impressive from the outside. Inside, it is modern and very clean. My son was staying here for airline training and we visited this location in Tempe. Very good value for what you get in return, including a full breakfast, not a continental breakfast! Clean rooms, clean hallways, great lobby!

Review collected in partnership with Best Western
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1Thank I3554OJnancyh
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Wow, thank you very much. My friends get tired of hearing it from me but I really am a lucky man to be a part of such an exceptional team. Thank you for spreading the word.

Kingman AZ, United States
Reviewed 19 April 2015

When we checked in the gentleman working was very professional and again a little later I had some questions, vending machines and some directions. I can't say enough on how pleasant and helpful the young man was. A real asset you your business.

Review collected in partnership with Best Western
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Thank Dennis H
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good evening Dennis H, I couldn't agree with you more. Great guy and he knows his stuff. We seem to have been very lucky in finding him and the rest of the front desk staff. Thanks again and safe travels.

Milwaukee, Wisconsin
Reviewed 16 April 2015

Clean and comfortable with exceptional staff. Proximity to airport and a safe area is always our priority when in Phoenix. We needed a 24hr shuttle for a late night arrival and a noon airport departure. We took their transportation at 10am for a Noon flight and it was roughly 15 min. I would suspect an early morning flight my take...

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Helpful?
Thank time43
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good afternoon Time43, You should work for a marketing company. You included everything nice that everyone wants to hear when selecting a hotel for their travels. The only thing that I could add would be to tell folks that we are also very moderately priced. We won't break the bank. Thanks again and we will see you soon.

Mount Prospect, United States
Reviewed 16 April 2015

Nice Facility, Staff very nice and helpful. Short stay for us with very early flight next day. Room clean and well kept. Offered shuttle to airport even at 4 a.m. Would stay here again if ever in the area.

Review collected in partnership with Best Western
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Thank George S
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you very much George S for the very kind reviews of our hotel. It's always a pleasure to read the words: nice, clean, helpful and close. Also keep in mind that we provide the airport shuttle 24 hours a day, not just a 4 AM. Thank you again and we hope to see you again soon.

Carson, California
Reviewed 13 April 2015

We stayed two nights to attend a family event. We booked three rooms with no problems. All rooms were right next to each other which was very convenient. The breakfast was good and the front desk and entire staff were very friendly. The rooms were somewhat on the small size but they had all the basics that we needed and...

Review collected in partnership with Best Western
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Thank Sonia_G1987
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Sonia_G1987 for the lovely review. I will certainly pass on your comments to our staff. They really enjoy the feedback. Best regards,

Tucson, United States
Reviewed 11 April 2015

Would rate it overall a Best Western Minus hotel. Toilet would not flush lamp by bed broke at socket. Shorted wires and blew circuit breaker on not-so-legal extension power strip to which several items were connecte.d

Review collected in partnership with Best Western
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Thank John O
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you John O. for writing a review about our hotel. I am very sorry that those items malfunctioned while you were here. You didn't happen to say if you reported these items to our staff or not. We try to catch everything before approving the room for occupancy but apparently we had a breakdown in our inspection procedures. I...

Reviewed 9 April 2015

The Hotel staff are very friendly/courteous. Cleanliness is excellent and housekeeping staff are friendly and do an excellent job.. Very reasonably priced. Good location near the I-10. They have a very nice breakfast bar. Cookies and popcorn are available in the afternoon for a treat. There is a small pool and hottub - again very clean, fresh towels available in...

Review collected in partnership with Best Western
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Thank 824evaw
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good afternoon 824evaw, Thank you very much for taking the time to write a review about our hotel. It looks like you are quite the expert after reviewing 119 hotels. The last words you wrote were the best, "Overall - Excellent". Thank you again and please come see us again.

London, United Kingdom
Reviewed 6 April 2015

Chose this hotel for its price and proximity to the airport (and free airport shuttle) & was very impressed. Booked hotel last minute on arrival at PHX, called the hotel & the shuttle picked me up within 10-15 minutes (both shuttle drivers were very friendly - one was Art, can't remember the lady drivers name). Quick check in, staff friendly...

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Thank Jellybeanybean
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

I love your TripAdvisor handle, Jellybeanybean. Very creative. I'm really glad you were so impressed with our hotel. Such positives are great to hear; shuttle quick, room clean and comfortable, breakfast very good and easy access are music to my ears. And I promise we will work even harder to get that top rating next time you are here as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $159 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tempe by the Mall staff and other travellers.
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6 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Tempe by the Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
 of 5 bubbles 268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
 of 5 bubbles drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
 of 5 bubbles jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
 of 5 bubbles MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
5 of 5