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Best Western Plus Tempe By The Mall

850 reviews
#25 of 53 Hotels in Tempe
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Traveller (67)
Room & Suite (26)
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Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“best westerns”(17 reviews)
“western hotels”(8 reviews)
“waffles”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Tempe By The Mall
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (850)Write a Review
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All reviewsbest westernswestern hotelswafflesarizona millsfront desk staffphoenix areawithin walking distancegreat stayclean roomsthe shuttle driverpool and hot tubeasy accessconvenient locationvery nice hotelfree shuttlegreat roomfree breakfast
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211 - 215 of 804 reviews
Reviewed 7 March 2016

I just spent 4 nights here for a business trip. Overall good, only a few negatives. A hotel like this is unlikely to be a unique experience, which is OK. I wanted clean, quiet, a comfortable bed, and a central location. This place gave me...More

Thank kevin_from_AKandCO
Response from DOS_BWPT, Director of Sales at Best Western Plus Tempe By The MallResponded 22 March 2016

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe!

Reviewed 7 March 2016 via mobile

The hotel was clean, quiet, and the staff was friendly even though it was heavily booked with the start of spring baseball. The room: Clean and up to date. The bed was comfortable, however, the pillows were cheap (not soft foam) but chunks. Suggest having...More

1  Thank TripPJP
Response from DOS_BWPT, Director of Sales at Best Western Plus Tempe By The MallResponded 22 March 2016

Thank you for taking a moment to review your recent stay with us. I want to apologize for the issues that you encountered. I see several training opportunities here and we will be quick to work on them to ensure they do not happen again...More

Reviewed 3 March 2016

Friendly and helpful staff. Bathtub drain problem, so we were given another room. Breakfast OK. Clean and centrally located area. Nice rooms however beds were not the most comfortable. Very quiet, didn't hear any hallway noise. Very nice pool area and plenty of parking.More

Review collected in partnership with Best Western
Thank pembrokecorgi
Response from DOS_BWPT, Director of Sales at Best Western Plus Tempe By The MallResponded 22 March 2016

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait...More

Reviewed 29 February 2016

Great hotel for the price, clean, modern, very nice staff, good breakfast included, convenient to all of Phoenix area, very secure, well lighted, very nice bathroom, $40 less than comparables. We like pet free rooms due to allergies and this one was great. I wish...More

Review collected in partnership with Best Western
Thank A8720WOjosephw
Response from Randy F, Manager at Best Western Plus Tempe By The MallResponded 1 March 2016

A8720WOjosephw Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't...More

Reviewed 28 February 2016

Stayed here an entire week for work, they picked my coworker and I up from the airport within 30 min of arriving. They took us to most of our destinations and gladly picked us up. The drivers had great personalities. My room was very clean...More

Thank Claudia H
Response from Randy F, Manager at Best Western Plus Tempe By The MallResponded 1 March 2016

Jaydez07 Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$119 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (26)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sbwozniak
25 September 2017|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello, our breakfast is available daily, 6am-9am. Thank you.
0
Votes
Trish W
2 September 2016|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello Trish for breakfast Gluten Free we have Chex Cereal, Soy Milk.
0
Votes
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123
Room Tips
"Get one that has been renovated."
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"Check the room before signing into it, wished I did."
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"Make sure you get a room that has a working a/c and heater, that seemed to be a problem for not just me, but..."
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"Get a room towards the back for less noise"
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