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Best Western Plus Tempe By The Mall

Booking.comUS$67*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Tempe By The Mall
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765 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Reviewed 9 April 2015

The Hotel staff are very friendly/courteous. Cleanliness is excellent and housekeeping staff are friendly and do an excellent job.. Very reasonably priced. Good location near the I-10. They have a very nice breakfast bar. Cookies and popcorn are available in the afternoon for a treat. There is a small pool and hottub - again very clean, fresh towels available in...

Review collected in partnership with Best Western
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Helpful?
Thank 824evaw
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good afternoon 824evaw, Thank you very much for taking the time to write a review about our hotel. It looks like you are quite the expert after reviewing 119 hotels. The last words you wrote were the best, "Overall - Excellent". Thank you again and please come see us again.

London, United Kingdom
Reviewed 6 April 2015

Chose this hotel for its price and proximity to the airport (and free airport shuttle) & was very impressed. Booked hotel last minute on arrival at PHX, called the hotel & the shuttle picked me up within 10-15 minutes (both shuttle drivers were very friendly - one was Art, can't remember the lady drivers name). Quick check in, staff friendly...

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Helpful?
Thank Jellybeanybean
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

I love your TripAdvisor handle, Jellybeanybean. Very creative. I'm really glad you were so impressed with our hotel. Such positives are great to hear; shuttle quick, room clean and comfortable, breakfast very good and easy access are music to my ears. And I promise we will work even harder to get that top rating next time you are here as...

Tijeras, United States
Reviewed 6 April 2015

Room was bright,clean, sheets crisp,exercise room was clean and orderly with the equipment needed. The pool and jacuzzi were in working order. The lobby presentation was attractive with ambiance of a resort. The buffet was good with enough choices. Overall, a nice experience for us.

Review collected in partnership with Best Western
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Thank Alfred D R
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Alfred D R, It certainly is nice to fulfill your expectations. It is what we strive to do and it's a good feeling to hear it from our guests. Thank you very much.

Brooklyn, New York
Reviewed 5 April 2015

I stayed here the week before Super Bowl and Super Bowl weekend. Even though I did not go to that area for the superbowl, i was still treated very well. The staff still made time for me even though all commotion that was going on. The fitness center is small but efficient, the breakfast is ok. I think the best...

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Helpful?
Thank Nicole R
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

It was a pleasure to hear from you Nicole R. I was quite nice to read such positive reviews during Super Bowl week. It is such organized chaos that it is really good to hear we were able to make a difference in someone's week. This was my second Super Bowl here in Phoenix and it sure is great to...

Eagle Point, United States
Reviewed 2 April 2015

The staff at this hotel were exceptional. Very helpful and attentive. They even had a cache of sunscreen if you ran out! The rooms are comfortable size and the bed is good. The location is easy access to an outlet mall and easy access to the freeway loop to get to local destinations. Extremely easy to get to the Angels...

Review collected in partnership with Best Western
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Helpful?
Thank Barbara H
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you Barbara H for making my day. When I walk into the office in the morning, one of the first things that I do is check my TripAdvisor reviews. Your response says it all. Easy access to the mall and local destinations, easy access to spring training games and my personal favorite, exceptional service. I guess I can take...

Reviewed 1 April 2015

The hotel has a great location but for $159 US per night plus taxes I don't think it is good value. We had a room with 2 queen beds. The beds were comfy and I slept well. We were in Phoenix to see baseball games for Spring Training. We also went to the Zoo and to Goldfield mine. The pool...

Review collected in partnership with Best Western
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Helpful?
Thank 484seanb
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you 484seanb for the review. My apologies for the somewhat steep rate but we try very hard to keep our rates at competitive levels during the peak season of March. Spring training baseball sure makes for a crazy busy month. I was however please to understand that you got out to see our beautiful city and enjoy the baseball...

Reviewed 31 March 2015 via mobile

Sitting here in room wishing I had stayed somewhere else. AC cannot cool room down, 82 outside night. checked with other guest, same problem. Checked another room not much better. Seems to be hotel age issue. Hotel seems to have been upgraded except for AC's. Mechanic checked AC, cold air comes out but not at enough volume to cool room....

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Helpful?
Thank Usckbird
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you Usckbird for taking the time to write a review on our hotel. I'm very pleased that you found so many positive things to say about us considering the temperature issues you had to endure. I apologize for the inconvenience that caused you. The unusual heat did catch us off guard as well. I would also be very pleased...

Temecula California
Reviewed 31 March 2015

We selected this hotel for the price and proximity to Tempe Diablo Stadium. Positives: We were satisfied with the location and the price was reasonable compared to others. The staff was friendly and helpful, the check-in and check-out was easy and efficient, and the breakfast, although very crowded, was adequate. The outdoor seating helped a lot. The room was spacious...

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Helpful?
Thank Robwfoster
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good afternoon Robwfoster, I'm very glad you found so many positives concerning our hotel. The location, staff and breakfast are very important to any successful hotel stay, and I appreciate your posting. My apologies for the A/C trouble. I'm afraid the unseasonable warm weather did catch us a bit off guard this year. No one would think it would be...

Mission Viejo, United States
Reviewed 30 March 2015

Very clean facility. Front desk staff and maids/maintenance personnel were helpful and friendly. Location of hotel is ideal with easy access to shopping (major mall 2-blocks away -- easy walk, freeway access to 60/10 freeways/interstate just 3-4 blocks away. Rooms seemed to be well insulated for noise and the bed was firm and very comfortable. Breakfast was excellent with many...

Review collected in partnership with Best Western
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Helpful?
Thank Lawrence W
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you Lawrence W for taking the time to review our hotel. I'm very pleased that found everything to your satisfaction. From the hotel itself and to our location in the community, that's a lot of ground to cover. Thank you again and we hope to see you again soon.

Ottawa, Canada
Reviewed 28 March 2015

This hotel was a great selection due to: shuttle bus service, proximity to Papago Park (easy access to public transportation), airport and good restaurants, good complimentary breakfast, and comfortable bed.

Review collected in partnership with Best Western
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2Thank Marielle D
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you very much Marielle D. for the very nice review. We try hard and we really do pay attention to the feedback that people send us. We think we are pretty good but it's nice to hear it from our actual guests. Thanks a lot and I hope we see you again.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about Best Western Plus Tempe By The Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $100 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Best Western, Hotwire, Travelocity, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Plus Tempe By The Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Tempe By The Mall staff and other travellers.
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Glenwood Springs, Colorado
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Glenwood Springs, Colorado
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Questions? Get answers from Best Western Plus Tempe By The Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
azcheesefan, 21 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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