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BEST WESTERN PLUS Tempe by the Mall

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731 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Tempe by the Mall
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Showing 688: English reviews
Reviewed 20 January 2015

I stayed here for two nights for participating in the Rock and Roll Arizona half-marathon. It is not far from the event and the hotel is comfortable and clean. The staff are always friendly and helpful. There is a nice, free breakfast with hot items as well as the typical continental breakfast items. For the price, it can't be beat....

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Helpful?
Thank Critzyj
DOS_BWPT, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your positive review of our hotel , staff and services. Hopefully you have fun running the P.F. Chang Rock and Roll marathon. We look forward every year to our out of State participants coming to stay with us.

Phoenix, Arizona
Reviewed 19 January 2015

GENERAL MANAGER Jerald Williams is a RUDE ARROGANT manager. Don't understand how he is running this place. I'll admit- nice rooms, nice pool & jacuzzi, nice location, but to have to deal with J Williams or any of his staff was FREAKING RIDICULOUS. And, reading other reviews here, apparently we're not the first to have bad customer service by this...

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1Thank JG0714
DOS_BWPT, General Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write this review regarding your recent stay with us. I do apologize for any mis-communication regarding your reservation and how booking through third party outlets need to be handled. I am happy to discuss further and in more detail please don't hesitate to call the hotel directly and ask to speak with me....

Pinetop, United States
Reviewed 18 January 2015

We took our family of 5 to this hotel and had a great stay. The room was clean, staff were friendly and everything worked. My only complaint would be that we kept losing internet service in the room. My kids loved the breakfast and being able to use the pool and hot tub.

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Helpful?
Thank Jana H
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. It was exciting to read that we met all your expectations. We are glad that you enjoyed our heated outdoor pool and hot tub as well as the clean rooms and our wonderful breakfast. Please come back and stay with us again when your...

San Diego, United States
Reviewed 16 January 2015

Great trip with a group of guys, Golfing, Supercross, Staff was very helpful and taking us to and from golf course. and love the free shuttle to and from the airport. Will use this hotel on our next golf trip to Phoenix!!!!! Had a great time.

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Helpful?
Thank Chris W
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for writing a review regarding your recent stay with us for your Golf Trip. We are so excited that you and your group has such a good time and the convenience of our hotel shuttle ranked high on your list. But most important you stated that the next Golf Trip you will be returning to stay with us...

Minneapolis, United States
Reviewed 15 January 2015

I like to stay at this hotel because the staff is always pleasant, the rooms are neat and clean, I've never had any trouble or complaints, and there is easy access to the highway, whether I'm going to Phoenix or Tucson, Mesa, or wherever.

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Helpful?
Thank Peter H
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us and taking the time to write a review. We appreciate you sharing with other travelers that our hotel is always pleasant and a good value. And thank you for highlighting our great location and easy access to get to your desired locations. Our hope is that when traveling to and through our area again...

OKLAHOMA CITY, United States
Reviewed 12 January 2015

Price was very good and hotel was very clean. Loved the dispensers in the shower for shampoo/condition/soap. Great idea! Nice central location, not far from ASU and near the highway so getting around was easy

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Helpful?
Thank Kelly S
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent with us. We appreciate you recommending us to other travelers and highlighting our great location, easy access to ASU as well as the highway. So glad you loved the dispensers in our guest room bathrooms. Please when visiting ASU again we hope you return to stay with...

Overgaard, Arizona
Reviewed 12 January 2015

Best Western sure has improved over the years and this hotel didn't let us down. We had a kin room on the 1st floor with a patio door leading outside. It was quiet and comfortable. The staff were very friendly and the breakfast was hot and fresh.

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Helpful?
Thank kdkb
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are so glad to hear that you are pleased with the improvements with Best Western over the years and that our hotel didn't dissappoint. We appreciate you sharing with other travelers that your room was quiet, comfortable and our staff was friendly. We...

Galesburg, Illinois
Reviewed 10 January 2015

This was a nice hotel. Had a good nights sleep. Didn't set the alarm and slept an hour later than usual. Comfortable beds. Staff helpful. First floor room. Very clean and lots of pillows and towels. Breakfast was typical hotel premade omelet, potatoes, sausage, waffles. Okay. Would recommend this hotel. Room rate was good.

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Helpful?
Thank MeryMeCo
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are so happy to know that you enjoyed a good nights sleep with us. We appreciate you sharing with other travelers about the good room rate you received, and helpful staff. Our hope is that when you return to our area you will...

San Francisco, California
Reviewed 10 January 2015

Newly remodeled, very nice décor & friendly, helpful staff. Good breakfast, good location for highways & ASU. Quiet location. We go to Tempe 2 times a year, & will consider staying here on future trips to Tempe.

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Helpful?
Thank judybugg46
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are glad that our location met your needs while in the Tempe area and hope that when you travel here twice year we are your hotel of choice. Kellie Williams Director of Sales

Kingman, United States
Reviewed 30 December 2014

Great Hotel when staying in the Phoenix area. Close to shopping, dining out and Sky Harbor airport. The complimentary shuttle is a real plus. The friendly professional staff make this place great place to stay

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Thank Robert P
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We appreciate you highlighting our location, shuttle ,easy airport access and professional friendly staff. Our hope is that you will come back and stay with us again when you return to the Phoenix/Tempe area. Kellie Williams Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $101 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tempe by the Mall staff and other travellers.
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3 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Tempe by the Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
 of 5 bubbles 268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
 of 5 bubbles drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
 of 5 bubbles jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
 of 5 bubbles MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
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