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Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area

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#37 of 49 Hotels in Tempe
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Hawthorn Suites by Wyndham Tempe\/mesa\/phoenix Area
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652 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area
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Showing 651: English reviews
Waukesha, Wisconsin
Reviewed 2 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank talullah175
Missoula
Reviewed 3 weeks ago

The location was very good, easy to get in. Some staff was very friendly, not all. We requested the full kitchen so we could cook dinner, all dishes were disgusting. Before we could cook had to purchase cleaning supplies since it wasn't offered, they didn't offer to bring us clean ones. The fire alarm went off on the 3rd floor...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Peggy H
Chandler
Reviewed 3 weeks ago

My stay was very nice few bumps in the road but all around very clean respectable and close to food close to transportation close to stores and thank you very much

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank geoegeh
Atlanta, Georgia
Reviewed 3 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jrb615
Cave Creek, AZ
Reviewed 3 weeks ago

None of the documentation in the room was correct. All hallway lights are those awful old cheap LED lights that are too harsh to look at. Also, the front desk was a little to be desired. Seems that the poor young lady who checked me in had already been working for over 16-hours, since no one wanted to come in...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank MCPCaveCreek_AZ
Round Rock, Texas
Reviewed 3 weeks ago

Even after notifying the front desk multiple times my room was not cleaned for two days! Pigeons on window ledge; bird crap everywhere...nasty!!!

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Joe R
Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Thank you for your feedback! We sincerely apologize about your expectation not being met at our property. I'll be sure to let me staff know about your experience and take action so our future guests don't experience anything similar in the future. Thank you for your comments!

Laguna Hills, California
Reviewed 4 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank richardsW1415LW
Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Rosendale, Wisconsin
Reviewed 4 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Steve R
Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Round Rock, Texas
Reviewed 4 weeks ago

I highly recommend that you DON'Tgo to this hotel due to poor management, desk service and overall customer service is nonexistant! My room was not cleaned for two days; overall cleanliness of the environment is trashy and I didn't feel welcome at all. Hotel Manager needs hotel management training 101 and learn that customers writes his paycheck! Training for the...

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Helpful?
Thank Joe R
Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Thank you for your feedback! an experience as yours is certainly not to the expectation that are to provide to our guests and sincerely apologize about what you encountered. Your comments and feedback will be used to help provide a better service to our future guests. Thank you for your comments!

Reviewed 4 weeks ago

Very out dated! Had to ask for towels & extra sheets, pillow cases for pull out couch for it had nothing on the bed and all stained and disgusting!!!! Could not take a bath for the plug didn't work. Had only one kind of pop to sell. Customer service horrible & all employees standing around visiting and never once a...

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Helpful?
Thank Peggy G
Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Thank you for your feedback! An experience as you encounter is certainly not to the standard of our hotel. I'll be sure to share your comments with my staff and greatly appreciate your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Located just off 101 Price Freeway near Route 60, Hawthorn Suites by Wyndham Tempe hotel, near Sky Harbor International Airport, combines southern hospitality with the comforts of home. Our Tempe, AZ, hotel provides easy access to all major highways, including Interstate 10 and Loops 101, 60 and 202, and is convenient to Mill Avenue District, Arizona State University and Sun Devil Stadium.Start each morning with a free hot breakfast buffet, then workout in our fitness and exercise center and unwind in our spa. Make a splash in our outdoor pool or enjoy a relaxing soak in our hot tub. All suites feature free high speed Wi-Fi Internet access, two 32" LCD TV's in each room, microwaves, refrigerators and in-room safes. Handicapped-accessible suites are available, and kids 17 and under stay free with an adult. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area

Address: 2301 E Southern Ave, Tempe, AZ 85282-7637 (Formerly Hilton Garden Inn Phoenix Airport)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $97 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Tempe Hotel Tempe
Hawthorn Suites Tempe
Tempe Hawthorn Suites
Hawthorn Suites Phoenix
Hotel Style:
#1 Green Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area staff and other travellers.
2 questions
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Tempe, Arizona

if you had prior knowledge that the cab wasn't doing a deal, why would you take it? At that point it's your fault. And ultimately your responsibility. My family has stayed at this hotel many times. and recently met the girl at the front desk your review givers the wrong impression of her. in fact i was in line when you came. i remember specifically because of your nasty attitude toward the girl.. and asked the kind man next to her who was helping us not to put my family next to you. Taking the first cab was your decision to make. You should have called the hotel to verify the cab company. You had demanded she pay the difference for your incompetence. I'm surprised she was so calm and reserved. Next time I'd pay a little more attention to your actions if i were you.

On a good note: unfortunately i had booked my room with the hawthorn in chandler by mistake. The man helping me Chris i believe was helpful in making a new reservation and even called the other hotel to confirm that my friends reservation was made there. The girl Jordyn? i believe the other receptionist was quick to give her apologies for the scene the lady has caused.overall it was a hectic morning but the attentiveness of the receptionist made it a little easier to bare. I enjoy this hotel and the staff.

I had read the reviews regarding "the smokers section" yes this is a non smoking hotel. Smoking is not allowed in side the rooms or building. However you can smoke out front. Many guests do live here due to their own personal life's ranging from flooded house, sick family, hard times...ect But they are far from"Sketchy" Very social in a good way. welcome you in and out and also do their part to keep this hotel clean. (they aren't messy) They are good people in rough situations

over a year ago

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Questions? Get answers from Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from Southern Ave”
 of 5 bubbles Karen&MikeTP, 19 Feb 2017 | Read review
“Here's my tip; don't stay here!”
 of 5 bubbles J6712MSjoer, 26 Jan 2017 | Read review
“Make sure you get a couch.”
 of 5 bubbles SenseIntoDollars, 16 Dec 2016 | Read review
“Get a room away from AZ101”
 of 5 bubbles PhillyPhan46, 9 Nov 2016 | Read review
“Any room not facing the freeway. Too noisy.”
 of 5 bubbles LAURIEWHI, 7 Nov 2016 | Read review
5 of 5