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Embassy Suites by Hilton Hotel Phoenix - Tempe

942 reviews
#18 of 53 Hotels in Tempe
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Traveller (69)
Room & Suite (21)
Dining (14)
Overview
  • Excellent40%
  • Very good28%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
“cook to order”(14 reviews)
“happy hour”(43 reviews)
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Phoenix - Tempe
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (942)Write a Review
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363
259
158
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59
Show reviews that mention
All reviewsevening receptioncook to orderhappy hourwhole foodscomplimentary breakfastpool areagreat stayfront desk staffwould stay againthe shuttle driverbusiness tripnice pooleasy accessthe breakfast areabunniespropertyomelets
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1 - 5 of 929 reviews
Reviewed yesterday

They forgot to have a crib in the room. I called for it and they handed it off didn't even set it up for me. Gross stains on carpet and walls. Good service. Breakfast is gross even the kids would not eat it.

Review collected in partnership with Embassy Suites Hotels
Thank kristinad408
Hotel's Favourite
Reviewed 2 weeks ago

This hotel is located in a very good area. It is right off the highway and only ten minutes away from the airport. Parking is free at the hotel. The staff was friendly and the cook to order breakfast was good. We enjoyed the manager's...More

Thank Jerome M
Response from April M, General Manager at Embassy Suites by Hilton Hotel Phoenix - TempeResponded 2 weeks ago

Thank you so much for your review! We look forward to your return soon!

Reviewed 2 days ago

I had many options in the Phoenix area but chose the Embassy Suites because of location and a desire to enjoy a relaxing overnight. I discovered in the morning that there was no hot water. By then I had little time to wait till engineering...More

Review collected in partnership with Embassy Suites Hotels
Thank itodt
Reviewed 1 week ago via mobile

This hotel stay was not bad. There was alot of good, with nice size suites, microwave and fridge, all staff was top notch which is very important to me. The furnishings seemed outdated and the property is in serious need of a remodel. We had...More

Thank Larry M
Response from April M, General Manager at Embassy Suites by Hilton Hotel Phoenix - TempeResponded 2 days ago

Thank you for your review. We are looking forward to upgrading our rooms in early 2018 and look forward to a fresh look!

Reviewed 1 week ago

Had problems with the digital key but resolved. The bartender Yvonne was more welcoming than the previous one a couple months ago when I stayed at this hotel so I had a better experience this time around at the managers reception.

Review collected in partnership with Embassy Suites Hotels
Thank Dmorenojr520
Response from April M, General Manager at Embassy Suites by Hilton Hotel Phoenix - TempeResponded 2 days ago

Thank you for sharing your experience! Yvonne has great been a great addition to our team, and am glad to hear she was able to renew your faith in our team!

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$137 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (21)
Dining (14)
Pool & Beach (10)
Hotel & Grounds (59)
Bathroom (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
BornToTravelAlways
18 October 2017|
AnswerShow all 4 answers
Response from Josh W | Reviewed this property |
i want to say the Shuttle service starts at 6 am, however, double check with the hotel.
0
Votes
Boglebunch5
8 October 2017|
AnswerShow all 2 answers
Response from k4red | Reviewed this property |
call the hotel directly and get the person's name you speak with and a cancellation number.
0
Votes
Morristhecat99
8 August 2016|
AnswerShow all 7 answers
Response from The-Tuesday-Traveler | Reviewed this property |
Sorry took so long to respond Karen. It's not really a balcony it's a walkway in front of your door.
0
Votes
Room Tips
"Ask for a "Balcony Room" by the pool."
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"ask for room far away from pool if you want to avoid kids swimming noise."
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"Don't stay in a room on the north side"
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"Avoid poolside rooms!"
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