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Holiday Inn Express Hotel & Suites Tempe

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#15 of 49 Hotels in Tempe
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192 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Chicago, Illinois
Reviewed 6 March 2016

We stayed here for one night after we hiked the Flat Iron in Superstition Mountains earlier that day. Our room was large & clean. The breakfast had everything we needed to get our day started. If we are in this area again we would definitely book a room here again!

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Helpful?
Thank toesinthewater4
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

We at the Holiday Inn Express Tempe greatly appreciate your excellent review; you made our day! We are happy that you enjoyed our hotel, including our breakfast, which gave you energy for your hike! The fact that you will stay here again means everything to us!. We look forward to seeing you next time you are in town!

La Quinta, California
Reviewed 28 February 2016 via mobile

I travel quite a bit and stay at IHG properties whenever possible. This particular week's stay was surely a pleasurable one. The desk staff are very accommodating, professional in every way.....Megan in particular. Her personal attention to detail in handling my reservation was a testament to her character. She went the extra distance to personally handle getting my reservation extended...

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Helpful?
Thank Maverick07_07
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your review! Our staff, Megan included, take great pride in the experience our guests receive, and we are happy to hear that you were satisfied. We will be sure to pass the kind words you shared along to the staff. Everyone here at the Holiday Inn Express Tempe appreciates the time you took to let us know...

Kenosha, Wisconsin
Reviewed 26 February 2016 via mobile

This Holiday Inn has fabulous staff. Jacqueline and Megan are super star's they are so helpful and friendly. Our conference room was set up to perfection which assisted us in conducting our business with extreme professionalism This establishment is fortune to have such wonderful staff because they portray high quality and levels of professionalism. Will be back again for business...

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Helpful?
Thank otterswife
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

We at the Holiday Inn Express Hotel & Suites Tempe greatly appreciate your sterling review; you made our day! We are happy that you enjoyed your stay and found our conference room to be to your standards. Thanks for recognizing our hard working staff, especially Jacqueline and Megan. We will pass you kind words on to them. We hope to...

Albuquerque, New Mexico
Reviewed 24 February 2016

Holiday Inn Express has taken great pains to revamp themselves in the last 10 years. I've not stayed with them much but plan to do so in the upcoming year. I found the rooms, beds, and lobby services to be comparable with Hampton Inn and Marriott Courtyard. It was a pleasant surprise. The staff at this location is very friendly...

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Helpful?
Thank JoniTsosie
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Joni, Thank you so much for your 5 Star review and your kind words! We are happy that you found our location convenient, you enjoyed our breakfast, and you appreciated the hard work of our staff. I will pass this on to them! I'm glad you had a great experience with us and found we compare very well with...

Portland, Oregon
Reviewed 22 February 2016

Our adult 6 member family appreciated and enjoyed two large adjacent 6th floor (top level) rooms. We appreciated the comfort and cleanliness of these rooms. The area was chosen for convenience to visit local family but offers easy access to Arizona State University and South Mountain Park as well as much of Phoenix. Amiable staff which was patient and supportive...

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Helpful?
Thank Chris V
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking a moment to leave a review. We are happy that your family found our location convenient, and you appreciated the hard work of our staff; I will pass your kind words on to them! We hope to see you again in the future!

AZ
Reviewed 18 February 2016 via mobile

We've used this hotel on and off for the past 9-10 years ( business and leisure). Although the hotel seems to be reaching its limit before updating/upgrading is needed, It still remains a top choice when staying in the Phoenix area. The furniture is a bit worn down, bed sheets seem old and used. The rooms are larger then normal...

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Helpful?
Thank UofACats
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking time to review our hotel. We do pride ourselves on the cleanliness of the hotel, however, we will take your comments about the furniture updating as an opportunity for improvement. We value feedback such as yours, and are very appreciative that you are a loyal guest. We hope to see you again soon!

Sioux Falls, South Dakota
Reviewed 15 February 2016

Given the ratings on TripAdvisor, we expected a clean, well appointed and run hotel : not the case. Arriving at nearly 5PM with a reservation, we had to wait as the rooms were still being cleaned. Starting with the lobby where the arms of upholstered chairs were dirty, the couch cushions faded and the finish on tables chipped, the place...

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Helpful?
Thank M D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear M D, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations, especially with the overall condition of the hotel and rooms. We would like to apologize...

IL
Reviewed 15 February 2016

Clean rooms, friendly staff, great breakfast. We always stay at Holiday Inn Express wherever we go. The Tempe location met everyone of our expectations. We will stay here again when we travel to Arizona.

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Thank Kimberly O
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Kimberly, We at the Hampton Inn & Suites Phoenix / Tempe greatly appreciate your Gold Star review! We are happy that you enjoyed our hotel as well as our friendly, hard working staff, not to mention our breakfast. The fact that you will stay here again means everything to us!. We look forward to seeing you next time!

Tucson, Arizona
Reviewed 9 February 2016

Friendly staff at check-in, sound proofed room, although wallpaper damaged and desk chair quite dirty...great free breakfast and convenient location. Would definitely recommend. The ease of access to I 10 and the Tempe area are a definite plus.

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Thank mp1759
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking time to review our hotel. We appreciate you recognizing our hard working staff, and we are happy that you found your room to be very quiet. We do pride ourselves on the cleanliness of the hotel, and we will look into the issues you noted as opportunities for improvement. We hope to see you again soon!

Phoenix, Arizona
Reviewed 2 February 2016 via mobile

Hotel has great location in Tempe, close to all but not in the craziness and traffic of ASU. Easy freeway access. Very clean and friendly staff, full of smiles. One to look for when you're in Tempe. Will definitely stay here again.

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Helpful?
Thank uachops
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

All of us at the Holiday Inn Express & Suites Tempe appreciate your 5 Star Review and your kind words. We like to think of ourselves as close to ASU but not in the heavy traffic of the area. Thanks for recognizing our hard working staff as well, we will pass your praise on to them. We look forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Tempe, Arizona, Holiday Inn Express hotel. For a convenient location in a lively city, stay at the Tempe Holiday Inn Express Hotel and Suites, just 12 miles from downtown Phoenix. Our Arizona hotel, which is six miles from Phoenix Airport (PHX) and 20 miles from Scottsdale Airport (SDL), keeps you close to both business districts and desert landscapes with pristine parks. Downtown Phoenix includes the corporate locations of businesses like Honeywell and US Airways. From the American Heart Association to Wells Fargo, a diverse range of Phoenix corporations conveniently surround our Tempe hotel. And to make your trip easier, we offer flexible hotel meeting space with catering and a business center to help you host your next event. Leisure travelers can enjoy shopping, watching IMAX or playing at the interactive GameWorks next door at the Arizona Mills Mall. Or escape to a new world at a popular Arizona attraction such as the Phoenix Zoo in Papago Park or the Hawaiian-themed Big Surf Water Park near our Tempe hotel. Our studio-suite Phoenix hotel gives you the comfort and amenities you deserve. Stay Smart at this Tempe hotel that offers several choice amenities such as an outdoor heated pool and whirlpool, hotel-wide wireless Internet access and a hot breakfast bar served daily. Check out our great Phoenix hotel deals and rates and book your reservation at the Holiday Inn Express Tempe hotel now. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tempe

Address: 1520 W Baseline Rd, Tempe, AZ 85283-1046 (Formerly AmeriSuites Tempe/Arizona Mills)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: $114 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Tempe 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tempe
Holiday Inn Tempe
Holiday Inn Express Tempe
Tempe Holiday Inn
Hotel Style:
#10 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Tempe staff and other travellers.
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Flagstaff, Arizona
5 months ago
British Columbia
over a year ago
Saco, Maine

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Questions? Get answers from Holiday Inn Express Hotel & Suites Tempe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't smoke inside the rooms!”
 of 5 bubbles alsauceda, 21 Nov 2016 | Read review
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 of 5 bubbles hogheadj, 29 Oct 2016 | Read review
“Away from 1st floor!!!”
 of 5 bubbles xGBPx, 4 Aug 2016 | Read review
“Overlooking the car park and clam jumpers will be quieter I think”
 of 5 bubbles colinw204, 19 Jul 2016 | Read review
“Westside and 6th Floor”
 of 5 bubbles JOEY473, 3 Jul 2016 | Read review
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