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I was here for a 5 nights stay. On the night of arrival, I was told that my only room options were between 2 accessible rooms on the ground floor. I avoid these rooms for personal and practical reasons as well as considerations towards guests...More
Response from Dominick C, General Manager at SpringHill Suites Tempe at Arizona Mills MallResponded 1 week ago
I thank you for taking the time to review our hotel and I apologize for the issues regarding our hotel shuttle, I will definitely share your thoughts with our staff so this is an isolated issue. I do have some good news we...More
This is an old hotel that needs maintenance. I had to change rooms since it had a strong bad odor, like mold. It seems the AC filter had not being changed for a long time. The bathroom over the tub had painting peeling and there...More
Response from Dominick C, General Manager at SpringHill Suites Tempe at Arizona Mills MallResponded 2 weeks ago
Thank you for taking the time to fill out a survey for our hotel. I appreciate the kind words you wrote about our staff. We will definitely look into the issues you stated about the bathroom if you could just let us know...More
The location was what I needed so that is a plus. The check in staff was friendly and a guy I worked with later that afternoon as well. I lost part of my charging cord and the hotel had what I needed left by other...More
Response from Dominick C, General Manager at SpringHill Suites Tempe at Arizona Mills MallResponded 20 September 2017
I thank you for taking the time to complete a survey for our hotel. I thank you for the kind works you said about our staff and happy they were able to take good care of you. I ordered more towels to ensure...More
This is a great place. First time I've stayed here and I'm sure glad I did. Everything went great from check-in to check-out. It was a nice room and the house keeping was very good. Nice TV with good channel selection and the A/C worked...More
Thank Dale K
Response from Dominick C, General Manager at SpringHill Suites Tempe at Arizona Mills MallResponded 14 September 2017
Hello Dale K,
I thank you for taking the time to review our hotel. I am glad you enjoyed your stay and I will pass your words onto our housekeeping department so we ensure we provide enough coffee for our guests.
Once again thank you...More
I was picked up at the airport by a very nice lady, who turned out also to do reservations. I could take an Uber to Tempe for dinner. Very courteous staff and clean place. They have a shuttle to the airport every half hour from...More
1 Thank MitziMargaret
Response from Dominick C, General Manager at SpringHill Suites Tempe at Arizona Mills MallResponded 22 August 2017
I thank you for taking the time to write a review for our hotel. I appreciate your kind works about our staff and our hotel. We look forward to welcoming you to Tempe when your travels bring you back to the area.
US$86 - US$233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Tempe
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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