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We spent four nights here and had to move rooms twice because the air conditioners quit working. During a record heat wave, when it was 100F outside at 11PM at night, the desk clerk told me to open my room's windows since my AC was...More
Response from ResidenceInnTempe, General Manager at Residence Inn TempeResponded 7 July 2017
I wanted to personally thank you for staying at the Residence Inn Tempe and thank you for sharing your experience. We will be using your experience as a learning opportunity within our hotel. I completely understand the importance of AC in the Arizona heat, and...More
This hotel is old and needs a total makeover!
Let's start with check-in...talk about horrible customer service! We arrived at 3:00 am and had to ring the door to get in, which was fine...until I walked up to the counter. Dan, did not say one...More
Response from ResidenceInnTempe, General Manager at Residence Inn TempeResponded 2 June 2017
I wanted to personally thank you for staying at the Residence Inn Tempe and thank you for sharing your experience. Please accept my sincerest apologies for your experience at check-in. I can assure you that the appropriate staff have been made aware of the situation,...More
Been here a couple months now, and I can tell you WiFi is very spotty. It's free and with that said, should answer that one. (Ie. Very slow) They have a faster internet speed, but you pay for that and your Marriot points can not...More
Was a little afraid when we arrived due to the location across from a large mall and then saw the sign missing for the hotel entrance . I was pleasantly surprised it was top notch and great staff great rooms and awesome housekeeping staff !!
Overall this Residence Inn was better than most, my rating is actually based on stays at Residence Inns and not a comparison to other hotels. The location is good for access to Phoenix and Tempe without having all of the undesirable parts of staying right...More
US$99 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Business Hotel in Tempe
Non-Smoking Rooms ,
Number of rooms
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